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[hylafax-users] Faxes cut in half
Hi list,
I have a serious problem. Every one and then, the outgoing faxes are
received cut in half. I can't see anything useful in the logs, it looks like
everything works fine but the receivers are complaining that sometimes they
receive only a part of the fax. Any ideas?
Nov 23 13:11:37.95: [26911]: SESSION BEGIN 000005421 390110171959463
Nov 23 13:11:37.95: [26911]: HylaFAX (tm) Version 4.3.0
Nov 23 13:11:37.95: [26911]: SEND FAX: JOB 903 DEST 0171959463 COMMID
000005421 DEVICE '/dev/modem2' FROM 'Cora <*****************' USER fax
Nov 23 13:11:37.95: [26911]: <-- [12:AT+FCLASS=1\r]
Nov 23 13:11:37.97: [26911]: --> [2:OK]
Nov 23 13:11:37.97: [26911]: DIAL 0171959463
Nov 23 13:11:37.97: [26911]: <-- [15:ATDT0171959463\r]
Nov 23 13:11:53.47: [26911]: --> [7:CONNECT]
Nov 23 13:11:54.97: [26911]: --> [2:OK]
Nov 23 13:11:54.97: [26911]: REMOTE NSF "00 00 56 55 55 00 8C 90 80 AF 06"
Nov 23 13:11:54.97: [26911]: NSF remote fax equipment: Brother
MFC-3100C/MFC-8600
Nov 23 13:11:54.97: [26911]: <-- [9:AT+FRH=3\r]
Nov 23 13:11:54.98: [26911]: --> [7:CONNECT]
Nov 23 13:11:55.67: [26911]: --> [2:OK]
Nov 23 13:11:55.67: [26911]: REMOTE CSI "0171959463"
Nov 23 13:11:55.67: [26911]: <-- [9:AT+FRH=3\r]
Nov 23 13:11:55.69: [26911]: --> [7:CONNECT]
Nov 23 13:11:56.10: [26911]: --> [2:OK]
Nov 23 13:11:56.10: [26911]: REMOTE best rate 33600 bit/s
Nov 23 13:11:56.10: [26911]: REMOTE max A4 page width (215 mm)
Nov 23 13:11:56.10: [26911]: REMOTE max unlimited page length
Nov 23 13:11:56.10: [26911]: REMOTE best vres 15.4 line/mm
Nov 23 13:11:56.10: [26911]: REMOTE format support: MH, MR, MMR, JBIG
Nov 23 13:11:56.10: [26911]: REMOTE supports T.30 Annex A, 256-byte ECM
Nov 23 13:11:56.10: [26911]: REMOTE best 10 ms/scanline
Nov 23 13:11:56.10: [26911]: USE 14400 bit/s
Nov 23 13:11:56.10: [26911]: USE error correction mode
Nov 23 13:11:56.10: [26911]: SEND file "docq/doc904.ps;c0"
Nov 23 13:11:56.10: [26911]: USE A4 page width (215 mm)
Nov 23 13:11:56.10: [26911]: USE unlimited page length
Nov 23 13:11:56.10: [26911]: USE 3.85 line/mm
Nov 23 13:11:56.10: [26911]: USE 2-D MMR
Nov 23 13:11:56.10: [26911]: USE 0 ms/scanline
Nov 23 13:11:56.10: [26911]: SEND training at v.17 14400 bit/s
Nov 23 13:11:56.10: [26911]: <-- [9:AT+FRS=7\r]
Nov 23 13:11:56.25: [26911]: --> [2:OK]
Nov 23 13:11:56.25: [26911]: <-- [9:AT+FTH=3\r]
Nov 23 13:11:57.21: [26911]: --> [7:CONNECT]
Nov 23 13:11:57.21: [26911]: <-- data [23]
Nov 23 13:11:57.21: [26911]: <-- data [2]
Nov 23 13:11:57.24: [26911]: --> [7:CONNECT]
Nov 23 13:11:57.24: [26911]: <-- data [7]
Nov 23 13:11:57.24: [26911]: <-- data [2]
Nov 23 13:11:58.42: [26911]: --> [2:OK]
Nov 23 13:11:58.42: [26911]: <-- [9:AT+FTS=7\r]
Nov 23 13:11:58.49: [26911]: --> [2:OK]
Nov 23 13:11:58.49: [26911]: <-- [11:AT+FTM=145\r]
Nov 23 13:11:58.51: [26911]: --> [7:CONNECT]
Nov 23 13:11:58.51: [26911]: DELAY 400 ms
Nov 23 13:11:58.91: [26911]: <-- data [1024]
Nov 23 13:11:58.91: [26911]: <-- data [1024]
Nov 23 13:11:58.91: [26911]: <-- data [652]
Nov 23 13:11:58.91: [26911]: <-- data [2]
Nov 23 13:12:01.68: [26911]: --> [2:OK]
Nov 23 13:12:01.68: [26911]: <-- [9:AT+FRH=3\r]
Nov 23 13:12:01.87: [26911]: --> [7:CONNECT]
Nov 23 13:12:03.06: [26911]: --> [2:OK]
Nov 23 13:12:03.06: [26911]: TRAINING succeeded
Nov 23 13:12:03.06: [26911]: SEND begin page
Nov 23 13:12:03.07: [26911]: SEND EOFB
Nov 23 13:12:03.07: [26911]: SEND send frame number 0
Nov 23 13:12:03.07: [26911]: SEND send frame number 1
Nov 23 13:12:03.07: [26911]: SEND send frame number 2
Nov 23 13:12:03.07: [26911]: SEND send frame number 3
Nov 23 13:12:03.07: [26911]: SEND send frame number 4
Nov 23 13:12:03.07: [26911]: SEND send frame number 5
Nov 23 13:12:03.07: [26911]: SEND send frame number 6
Nov 23 13:12:03.07: [26911]: SEND send frame number 7
Nov 23 13:12:03.07: [26911]: SEND send frame number 8
Nov 23 13:12:03.07: [26911]: SEND send frame number 9
Nov 23 13:12:03.07: [26911]: SEND send frame number 10
Nov 23 13:12:03.07: [26911]: SEND send frame number 11
Nov 23 13:12:03.07: [26911]: SEND send frame number 12
Nov 23 13:12:03.07: [26911]: DELAY 200 ms
Nov 23 13:12:03.27: [26911]: <-- [11:AT+FTM=146\r]
Nov 23 13:12:03.29: [26911]: --> [7:CONNECT]
Nov 23 13:12:03.29: [26911]: DELAY 400 ms
Nov 23 13:12:03.69: [26911]: <-- data [1032]
Nov 23 13:12:03.69: [26911]: <-- data [1049]
Nov 23 13:12:03.69: [26911]: <-- data [1038]
Nov 23 13:12:03.69: [26911]: <-- data [801]
Nov 23 13:12:03.69: [26911]: <-- data [2]
Nov 23 13:12:05.92: [26911]: --> [2:OK]
Nov 23 13:12:05.92: [26911]: <-- [9:AT+FTS=7\r]
Nov 23 13:12:05.98: [26911]: --> [2:OK]
Nov 23 13:12:05.98: [26911]: <-- [9:AT+FTH=3\r]
Nov 23 13:12:06.94: [26911]: --> [7:CONNECT]
Nov 23 13:12:06.94: [26911]: <-- data [7]
Nov 23 13:12:06.94: [26911]: <-- data [2]
Nov 23 13:12:07.45: [26911]: --> [2:OK]
Nov 23 13:12:07.45: [26911]: SEND send PPS (partial page signal)
Nov 23 13:12:07.45: [26911]: SEND send MPS (more pages, same document)
Nov 23 13:12:07.45: [26911]: <-- [9:AT+FRH=3\r]
Nov 23 13:12:07.59: [26911]: --> [7:CONNECT]
Nov 23 13:12:08.78: [26911]: --> [2:OK]
Nov 23 13:12:08.78: [26911]: SEND recv MCF (message confirmation)
Nov 23 13:12:08.78: [26911]: <-- [9:AT+FRS=7\r]
Nov 23 13:12:08.92: [26911]: --> [2:OK]
Nov 23 13:12:08.92: [26911]: SEND end page
Nov 23 13:12:08.92: [26911]: SEND FAX (000005421): FROM ***************** TO
0171959463 (page 1 of 2 sent in 0:12)
Nov 23 13:12:08.92: [26911]: SEND begin page
Nov 23 13:12:08.93: [26911]: SEND EOFB
Nov 23 13:12:08.94: [26911]: SEND send frame number 0
Nov 23 13:12:08.94: [26911]: SEND send frame number 1
Nov 23 13:12:08.94: [26911]: SEND send frame number 2
Nov 23 13:12:08.94: [26911]: SEND send frame number 3
Nov 23 13:12:08.94: [26911]: SEND send frame number 4
Nov 23 13:12:08.94: [26911]: SEND send frame number 5
Nov 23 13:12:08.94: [26911]: SEND send frame number 6
Nov 23 13:12:08.94: [26911]: SEND send frame number 7
Nov 23 13:12:08.94: [26911]: SEND send frame number 8
Nov 23 13:12:08.94: [26911]: SEND send frame number 9
Nov 23 13:12:08.94: [26911]: SEND send frame number 10
Nov 23 13:12:08.94: [26911]: SEND send frame number 11
Nov 23 13:12:08.94: [26911]: SEND send frame number 12
Nov 23 13:12:08.94: [26911]: SEND send frame number 13
Nov 23 13:12:08.94: [26911]: SEND send frame number 14
Nov 23 13:12:08.94: [26911]: SEND send frame number 15
Nov 23 13:12:08.94: [26911]: SEND send frame number 16
Nov 23 13:12:08.94: [26911]: SEND send frame number 17
Nov 23 13:12:08.94: [26911]: SEND send frame number 18
Nov 23 13:12:08.94: [26911]: SEND send frame number 19
Nov 23 13:12:08.94: [26911]: SEND send frame number 20
Nov 23 13:12:08.94: [26911]: SEND send frame number 21
Nov 23 13:12:08.94: [26911]: SEND send frame number 22
Nov 23 13:12:08.94: [26911]: SEND send frame number 23
Nov 23 13:12:08.94: [26911]: SEND send frame number 24
Nov 23 13:12:08.94: [26911]: SEND send frame number 25
Nov 23 13:12:08.94: [26911]: SEND send frame number 26
Nov 23 13:12:08.94: [26911]: SEND send frame number 27
Nov 23 13:12:08.94: [26911]: SEND send frame number 28
Nov 23 13:12:08.94: [26911]: SEND send frame number 29
Nov 23 13:12:08.94: [26911]: SEND send frame number 30
Nov 23 13:12:08.94: [26911]: SEND send frame number 31
Nov 23 13:12:08.94: [26911]: SEND send frame number 32
Nov 23 13:12:08.94: [26911]: SEND send frame number 33
Nov 23 13:12:08.94: [26911]: SEND send frame number 34
Nov 23 13:12:08.94: [26911]: SEND send frame number 35
Nov 23 13:12:08.94: [26911]: SEND send frame number 36
Nov 23 13:12:08.94: [26911]: SEND send frame number 37
Nov 23 13:12:08.94: [26911]: SEND send frame number 38
Nov 23 13:12:08.94: [26911]: SEND send frame number 39
Nov 23 13:12:08.94: [26911]: SEND send frame number 40
Nov 23 13:12:08.94: [26911]: SEND send frame number 41
Nov 23 13:12:08.94: [26911]: SEND send frame number 42
Nov 23 13:12:08.94: [26911]: SEND send frame number 43
Nov 23 13:12:08.94: [26911]: SEND send frame number 44
Nov 23 13:12:08.94: [26911]: SEND send frame number 45
Nov 23 13:12:08.94: [26911]: SEND send frame number 46
Nov 23 13:12:08.94: [26911]: SEND send frame number 47
Nov 23 13:12:08.94: [26911]: SEND send frame number 48
Nov 23 13:12:08.94: [26911]: SEND send frame number 49
Nov 23 13:12:08.94: [26911]: SEND send frame number 50
Nov 23 13:12:08.94: [26911]: SEND send frame number 51
Nov 23 13:12:08.94: [26911]: SEND send frame number 52
Nov 23 13:12:08.94: [26911]: SEND send frame number 53
Nov 23 13:12:08.94: [26911]: SEND send frame number 54
Nov 23 13:12:08.94: [26911]: SEND send frame number 55
Nov 23 13:12:08.94: [26911]: DELAY 200 ms
Nov 23 13:12:09.14: [26911]: <-- [11:AT+FTM=146\r]
Nov 23 13:12:09.16: [26911]: --> [7:CONNECT]
Nov 23 13:12:09.16: [26911]: DELAY 400 ms
Nov 23 13:12:09.56: [26911]: <-- data [1035]
Nov 23 13:12:09.56: [26911]: <-- data [1077]
Nov 23 13:12:09.56: [26911]: <-- data [1091]
Nov 23 13:12:09.56: [26911]: <-- data [1036]
Nov 23 13:12:11.56: [26911]: <-- data [1030]
Nov 23 13:12:11.56: [26911]: <-- data [1024]
Nov 23 13:12:11.56: [26911]: <-- data [1028]
Nov 23 13:12:11.56: [26911]: <-- data [1034]
Nov 23 13:12:13.56: [26911]: <-- data [1032]
Nov 23 13:12:13.56: [26911]: <-- data [1030]
Nov 23 13:12:13.56: [26911]: <-- data [1032]
Nov 23 13:12:13.56: [26911]: <-- data [1033]
Nov 23 13:12:15.56: [26911]: <-- data [1035]
Nov 23 13:12:15.56: [26911]: <-- data [1029]
Nov 23 13:12:15.56: [26911]: <-- data [1027]
Nov 23 13:12:15.56: [26911]: <-- data [286]
Nov 23 13:12:17.56: [26911]: <-- data [2]
Nov 23 13:12:18.33: [26911]: --> [2:OK]
Nov 23 13:12:08.94: [26911]: SEND send frame number 44
Nov 23 13:12:08.94: [26911]: SEND send frame number 45
Nov 23 13:12:08.94: [26911]: SEND send frame number 46
Nov 23 13:12:08.94: [26911]: SEND send frame number 47
Nov 23 13:12:08.94: [26911]: SEND send frame number 48
Nov 23 13:12:08.94: [26911]: SEND send frame number 49
Nov 23 13:12:08.94: [26911]: SEND send frame number 50
Nov 23 13:12:08.94: [26911]: SEND send frame number 51
Nov 23 13:12:08.94: [26911]: SEND send frame number 52
Nov 23 13:12:08.94: [26911]: SEND send frame number 53
Nov 23 13:12:08.94: [26911]: SEND send frame number 54
Nov 23 13:12:08.94: [26911]: SEND send frame number 55
Nov 23 13:12:08.94: [26911]: DELAY 200 ms
Nov 23 13:12:09.14: [26911]: <-- [11:AT+FTM=146\r]
Nov 23 13:12:09.16: [26911]: --> [7:CONNECT]
Nov 23 13:12:09.16: [26911]: DELAY 400 ms
Nov 23 13:12:09.56: [26911]: <-- data [1035]
Nov 23 13:12:09.56: [26911]: <-- data [1077]
Nov 23 13:12:09.56: [26911]: <-- data [1091]
Nov 23 13:12:09.56: [26911]: <-- data [1036]
Nov 23 13:12:11.56: [26911]: <-- data [1030]
Nov 23 13:12:11.56: [26911]: <-- data [1024]
Nov 23 13:12:11.56: [26911]: <-- data [1028]
Nov 23 13:12:11.56: [26911]: <-- data [1034]
Nov 23 13:12:13.56: [26911]: <-- data [1032]
Nov 23 13:12:13.56: [26911]: <-- data [1030]
Nov 23 13:12:13.56: [26911]: <-- data [1032]
Nov 23 13:12:13.56: [26911]: <-- data [1033]
Nov 23 13:12:15.56: [26911]: <-- data [1035]
Nov 23 13:12:15.56: [26911]: <-- data [1029]
Nov 23 13:12:15.56: [26911]: <-- data [1027]
Nov 23 13:12:15.56: [26911]: <-- data [286]
Nov 23 13:12:17.56: [26911]: <-- data [2]
Nov 23 13:12:18.33: [26911]: --> [2:OK]
Nov 23 13:12:18.33: [26911]: <-- [9:AT+FTS=9\r]
Nov 23 13:12:18.41: [26911]: --> [2:OK]
Nov 23 13:12:18.41: [26911]: <-- [9:AT+FTH=3\r]
Nov 23 13:12:19.38: [26911]: --> [7:CONNECT]
Nov 23 13:12:19.38: [26911]: <-- data [7]
Nov 23 13:12:19.38: [26911]: <-- data [2]
Nov 23 13:12:19.88: [26911]: --> [2:OK]
Nov 23 13:12:19.88: [26911]: SEND send PPS (partial page signal)
Nov 23 13:12:19.88: [26911]: SEND send EOP (no more pages or documents)
Nov 23 13:12:19.88: [26911]: <-- [9:AT+FRH=3\r]
Nov 23 13:12:20.02: [26911]: --> [7:CONNECT]
Nov 23 13:12:21.21: [26911]: --> [2:OK]
Nov 23 13:12:21.21: [26911]: SEND recv MCF (message confirmation)
Nov 23 13:12:21.21: [26911]: <-- [9:AT+FRS=7\r]
Nov 23 13:12:21.35: [26911]: --> [2:OK]
Nov 23 13:12:21.35: [26911]: SEND end page
Nov 23 13:12:21.35: [26911]: SEND FAX (000005421): FROM ***************** TO
0171959463 (page 2 of 2 sent in 0:13)
Nov 23 13:12:21.35: [26911]: SEND FAX (000005421): FROM ***************** TO
0171959463 (docq/doc904.ps;c0 sent in 0:25)
Nov 23 13:12:22.36: [26911]: <-- [9:AT+FTH=3\r]
Nov 23 13:12:23.33: [26911]: --> [7:CONNECT]
Nov 23 13:12:23.33: [26911]: <-- data [3]
Nov 23 13:12:23.33: [26911]: <-- data [2]
Nov 23 13:12:23.72: [26911]: --> [2:OK]
Nov 23 13:12:23.72: [26911]: <-- [5:ATH0\r]
Nov 23 13:12:24.08: [26911]: --> [2:OK]
Nov 23 13:12:24.08: [26911]: SESSION END
If anyone can assist me on this thing I can provide both original docs sent
by halafax and those received by that number.
_________________________________
Danilo Bottino - SCIN Servizi Informatici
Tel. 011/9242690
Cel. 333/2290918
Fax 011/9242922
info@xxxxxxx - www.scin.it
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