[hylafax-users] Waiting for modem to come ready

["Jesse Robertson" <briscoelake@xxxxxxxxx>]

Hello all,

I should first note that i am very new to linux and extremely new to hylafax.  I have been working with a friend from the West coast to get this up and running for the company i work for.

The issue is that when I run faxstat is always reports waiting for modem to come ready.  As such I cannot send any faxes.  I haven't attempted to receive any owing to the fact that the server won't be used that way.

The modem is a Multi-tech MT1932ZDX .  I'll include the config file for it below.

CountryCode: 1
AreaCode: 845
FAXNumber: 845.292.5118
LongDistancePrefix: 1
InternationalPrefix: 011
DialStringRules: etc/dialrules
ServerTracing: 0xFFF
SessionTracing: 11
RecvFileMode: 0644
LogFileMode: 0644
DeviceMode: 0666
RingsBeforeAnswer: 0
SpeakerVolume: off
GettyArgs: "-h %l dx_%s"
LocalIdentifier: "Yaun Co. Fax Server"
TagLineFont: etc/lutRS18.pcf
TagLineFormat: "From %%l|%c|Page %%P of %%T"
MaxRecvPages: 25


ModemType: Class2 # use class 2 interface
ModemRate: 38400 # lock rate for DCE-DTE communication
ModemFlowControl: rtscts # default
#
ModemHardFlowCmd: AT&E4 # hardware flow control
ModemSoftFlowCmd: AT&E5 # software flow control
ModemSetupDTRCmd: AT&D3 # setup so DTR drop resets modem
ModemSetupDCDCmd: AT&C1 # setup so DCD reflects carrier (or not)

Also here is an excerpt from the log.




Aug 25 13:27:20 localhost FaxGetty[3234]: <-- [4:ATZ\r]
Aug 25 13:27:50 localhost FaxGetty[3234]: MODEM TIMEOUT: reading line from modem
Aug 25 13:27:50 localhost FaxGetty[3234]: MODEM <Timeout>
Aug 25 13:27:50 localhost FaxGetty[3234]: MODEM set DTR OFF
Aug 25 13:27:50 localhost FaxGetty[3234]: DELAY 75 ms
Aug 25 13:27:50 localhost FaxGetty[3234]: MODEM set DTR ON
Aug 25 13:27:50 localhost FaxGetty[3234]: DELAY 2600 ms
Aug 25 13:27:53 localhost FaxGetty[3234]: MODEM set baud rate: 38400 baud, input flow RTS/CTS, output flow RTS/CTS
Aug 25 13:27:53 localhost FaxGetty[3234]: DELAY 10 ms
Aug 25 13:27:53 localhost FaxGetty[3234]: MODEM flush i/o
Aug 25 13:27:53 localhost FaxGetty[3234]: <-- [4:ATZ\r]
Aug 25 13:28:23 localhost FaxGetty[3234]: MODEM TIMEOUT: reading line from modem
Aug 25 13:28:23 localhost FaxGetty[3234]: MODEM <Timeout>
Aug 25 13:28:23 localhost FaxGetty[3234]: MODEM set DTR OFF
Aug 25 13:28:23 localhost FaxGetty[3234]: /dev/ttyS0: Can not initialize modem.


Your help would be greatly appreciated.  Again I am a newbie to all of this but I will do my best.  Years of windows has numbed my computing senses.  

If you need any more data please let me know but I ask that you also tell me where i should look for it as I probably won't know off the cuff.

Again thank you for your time and assistance.

Jesse Robertson