Re: [hylafax-users] Hylafax will stop receiving faxes...

["John Warren" <jwarren@xxxxxxxxxxxxx>]

Thanks Lee,

I'll try Minicom the next time it hangs. That could take a few days but that's
life. I'll post back my findings.

> -----Original Message-----
> From: hylafax-users-bounce@xxxxxxxxxxx 
> [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Lee Howard
> Sent: Monday, August 14, 2006 12:36 PM
> To: John Warren
> Cc: hylafax-users@xxxxxxxxxxx
> Subject: Re: [hylafax-users] Hylafax will stop receiving faxes...
> 
> 
> John Warren wrote:
> 
> >It's never hung withing a session as sessions always 
> complete. It will just
> >not answer any additional calls until you SIGHUP the faxgetty.
> >
> 
> When the modem is not answering calls you should be able to 
> minicom to 
> that modem (before/without restarting faxgetty) and watch RING 
> messages.  Is this correct?  After exiting minicom faxgetty should 
> reinitialize the modem and it should also respond to the RINGs.
> 
> What I'm trying to determine here is if the problem is with the modem 
> not reporting RINGs or if faxgetty has, indeed, hung.
> 
> If you don't see RING messages in minicom then the problem is 
> with the 
> modem itself and not HylaFAX.
> 
> We had a report last week that some of the code could theoretically 
> cause faxgetty to hang as a child faxgetty process exited.  
> The reporter 
> admitted that they never were able to make the hang occur in anything 
> other than a contrived scenario, and to my knowledge you're 
> the only one 
> reporting this matter, so I don't know how likely this could be your 
> problem... however, the fix to that matter can be found in 
> HylaFAX+ 4.3.0.8.
> 
> Lee.
> 
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