[hylafax-users] Problem Receiving Faxes

["Mariano Guelar" <mariano@xxxxxxxxxxxxxxxx>]

Hi Guys,

 

I,m using Hylafax 4.3.0.2 with Fedora Core 4. The Modem is detected as "TP560 Data/Fax/Voice 56K Modem".

I´m having problems receiving Faxes in the 90% of the times.

Can you help me to idenify if I have a problem with the configuration or is something with the line? I´m attaching the Modem Configuration and the log of a Receive Transaction.

 

Modem Configuration:

 

# $Id: topic,v 1.4 2003/07/25 16:23:26 lhoward Exp $
#
# prototype config for Topic modems and other similarly broken firmwares
#

 

#
CountryCode:            58
AreaCode:               212
FAXNumber:              740-4004
LongDistancePrefix:     1
InternationalPrefix:    011
DialStringRules:        etc/dialrules
ServerTracing:          1
SessionTracing:         11
RecvFileMode:           0600
LogFileMode:            0600
DeviceMode:             0600
RingsBeforeAnswer:      1
SpeakerVolume:          off
GettyArgs:              "-h %l dx_%s"
LocalIdentifier:        MercadoPago
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:          "From %%l|%c|Page %%P of %%T"
PercentGoodLines:       75
MaxConsecutiveBadLines: 20
MaxRecvPages:           25
#

 

ModemType:              Class1          # use this to supply a hint

 

# as of v1.20, +FTS is not supported, which will cause "Stop and wait"
# failures unless we use software pauses instead...

 

Class1PPMWaitCmd:       "<delay\0727>"  # \072 == :  to avoid awk problem
Class1TCFWaitCmd:       "<delay\0727>"
Class1EOPWaitCmd:       "<delay\0729>"
Class1SwitchingCmd:     "<delay\0727>"  # assumption: +FRS not supported

 

 

 

Transaction Log:

Jul 10 16:12:00.09: [ 3043]: SESSION BEGIN 000007635 5817404005
Jul 10 16:12:00.09: [ 3043]: HylaFAX (tm) Version 4.3.0
Jul 10 16:12:00.09: [ 3043]: <-- [4:ATA\r]
Jul 10 16:12:09.80: [ 3043]: --> [7:CONNECT]
Jul 10 16:12:09.80: [ 3043]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS0'
Jul 10 16:12:09.80: [ 3043]: RECV FAX: begin
Jul 10 16:12:09.80: [ 3043]: <-- data [32]
Jul 10 16:12:09.80: [ 3043]: <-- data [2]
Jul 10 16:12:09.83: [ 3043]: --> [7:CONNECT]
Jul 10 16:12:09.83: [ 3043]: <-- data [23]
Jul 10 16:12:09.83: [ 3043]: <-- data [2]
Jul 10 16:12:09.85: [ 3043]: --> [7:CONNECT]
Jul 10 16:12:09.85: [ 3043]: <-- data [13]
Jul 10 16:12:09.85: [ 3043]: <-- data [2]
Jul 10 16:12:13.06: [ 3043]: --> [2:OK]
Jul 10 16:12:13.06: [ 3043]: <-- [9:AT+FRH=3\r]
Jul 10 16:12:18.05: [ 3043]: --> [2:OK]
Jul 10 16:12:18.05: [ 3043]: DELAY 1500 ms
Jul 10 16:12:19.55: [ 3043]: <-- [9:AT+FTH=3\r]
Jul 10 16:12:19.60: [ 3043]: --> [7:CONNECT]
Jul 10 16:12:19.60: [ 3043]: <-- data [32]
Jul 10 16:12:19.60: [ 3043]: <-- data [2]
Jul 10 16:12:19.63: [ 3043]: --> [7:CONNECT]
Jul 10 16:12:19.63: [ 3043]: <-- data [23]
Jul 10 16:12:19.63: [ 3043]: <-- data [2]
Jul 10 16:12:19.65: [ 3043]: --> [7:CONNECT]
Jul 10 16:12:19.65: [ 3043]: <-- data [13]
Jul 10 16:12:19.65: [ 3043]: <-- data [2]
Jul 10 16:12:22.86: [ 3043]: --> [2:OK]
Jul 10 16:12:22.86: [ 3043]: <-- [9:AT+FRH=3\r]
Jul 10 16:12:26.20: [ 3043]: --> [7:CONNECT]
Jul 10 16:12:27.85: [ 3043]: --> [2:OK]
Jul 10 16:12:27.85: [ 3043]: HDLC frame too short (0 bytes)
Jul 10 16:12:27.85: [ 3043]: DELAY 70 ms
Jul 10 16:12:27.92: [ 3043]: <-- [9:AT+FTH=3\r]
Jul 10 16:12:27.97: [ 3043]: --> [7:CONNECT]
Jul 10 16:12:27.97: [ 3043]: <-- data [3]
Jul 10 16:12:27.97: [ 3043]: <-- data [2]
Jul 10 16:12:29.28: [ 3043]: --> [2:OK]
Jul 10 16:12:29.28: [ 3043]: RECV send CRP (command repeat)
Jul 10 16:12:29.28: [ 3043]: <-- [9:AT+FRH=3\r]
Jul 10 16:12:30.31: [ 3043]: --> [7:CONNECT]
Jul 10 16:12:32.22: [ 3043]: --> [2:OK]
Jul 10 16:12:32.22: [ 3043]: HDLC frame too short (0 bytes)
Jul 10 16:12:32.22: [ 3043]: DELAY 70 ms
Jul 10 16:12:32.29: [ 3043]: <-- [9:AT+FTH=3\r]
Jul 10 16:12:32.34: [ 3043]: --> [7:CONNECT]
Jul 10 16:12:32.34: [ 3043]: <-- data [3]
Jul 10 16:12:32.34: [ 3043]: <-- data [2]
Jul 10 16:12:33.65: [ 3043]: --> [2:OK]
Jul 10 16:12:33.65: [ 3043]: RECV send CRP (command repeat)
Jul 10 16:12:33.65: [ 3043]: <-- [9:AT+FRH=3\r]
Jul 10 16:12:38.65: [ 3043]: --> [2:OK]
Jul 10 16:12:38.65: [ 3043]: DELAY 1500 ms
Jul 10 16:12:40.15: [ 3043]: <-- [9:AT+FTH=3\r]
Jul 10 16:12:40.20: [ 3043]: --> [7:CONNECT]
Jul 10 16:12:40.20: [ 3043]: <-- data [32]
Jul 10 16:12:40.20: [ 3043]: <-- data [2]
Jul 10 16:12:40.23: [ 3043]: --> [7:CONNECT]
Jul 10 16:12:40.23: [ 3043]: <-- data [23]
Jul 10 16:12:40.23: [ 3043]: <-- data [2]
Jul 10 16:12:40.25: [ 3043]: --> [7:CONNECT]
Jul 10 16:12:40.25: [ 3043]: <-- data [13]
Jul 10 16:12:40.25: [ 3043]: <-- data [2]
Jul 10 16:12:43.46: [ 3043]: --> [2:OK]
Jul 10 16:12:43.46: [ 3043]: <-- [9:AT+FRH=3\r]
Jul 10 16:12:48.46: [ 3043]: --> [2:OK]
Jul 10 16:12:48.46: [ 3043]: RECV FAX: No answer (T.30 T1 timeout)
Jul 10 16:12:48.46: [ 3043]: RECV FAX: end
Jul 10 16:12:48.46: [ 3043]: SESSION END

 

 

 

Thanks for your help,

Mariano