Re: [hylafax-users] ERR No carrier detected [LONG]

["Thanos A." <thanos.a@xxxxxxxxxxxxx>]

Hello,

thank you for your reply. I report the log extracted with xlog utility:

  135:2086:420 - CREATEID ok: context:1f assigned Id:3 freeIds=eb
  135:2086:420 - alloc cr in use =4
  135:2086:423 - [1,0] dsp_assign 0016, 0, 2048
  135:2086:423 - [1,0] CAI[00] 16 00 00 00 00 08
  135:2086:424 - [1,0] Download 512 requested
  135:2086:424 - BC: 3 90 90 a3 18
  135:2086:425 - SIG-X(020) 08 01 13 05 04 03 90 90 A3 18 01 81 1E 02 80
83 70 02 80 30
                     Q.931  CR13 SETUP
                            Bearer Capability 90 90 a3
                            Channel Id 81
                            Progress Indicator 80 83
                            Called Party Number 80 '0'
  135:2086:427 - D-X(003) 00 01 7F
  135:2086:443 - D-R(003) 00 01 73
  135:2086:445 - SIG-EVENT FFFA 00

  135:2086:445 - SIG-EVENT FFFA 00

  135:2086:446 - D-X(024) 00 01 00 00 08 01 13 05 04 03 90 90 A3 18 01
81 1E 02 80 83 70 02 80 30
  135:2086:496 - D-R(004) 00 01 01 02
  135:2087:153 - D-R(015) 02 01 00 02 08 01 93 0D 18 01 81 1E 02 82 88
  135:2087:154 - D-X(004) 02 01 01 02
  135:2087:155 - SIG-R(011) 08 01 93 0D 18 01 81 1E 02 82 88
                     Q.931  CR93 SETUP_ACK
                            Channel Id 81
                            Progress Indicator 82 88
  135:2087:155 - [1,1] Switching DSP on 0 0:0 0:0
  135:2087:163 - [1,1] Starting task 512 00000001
  135:2087:420 - B1-R(2048) AB AB AB AB AB AB AB AB AB AB AB AB AB AB AB
AB AB AB AB AB AB AB AB AB AB AB AB AB AB AB cont

[lines removed]

  135:2129:606 - D-R(012) 02 01 02 02 08 01 93 45 08 02 81 90
  135:2129:607 - D-X(004) 02 01 01 04
  135:2129:608 - SIG-R(008) 08 01 93 45 08 02 81 90
                     Q.931  CR93 DISC
                            Cause 81 90 'Normal call clearing'
  135:2129:608 - EVENT: Call failed in State 'Overlap sending'
                     Q.931  CR93 DISC
                            Cause 81 90 'Normal call clearing'
  135:2129:611 - SIG-X(004) 08 01 13 45
                     Q.931  CR13 DISC
  135:2129:611 - SIG-x(004) 08 01 13 4D
                     Q.931  CR13 REL
  135:2129:612 - [1,1] Switching DSP off 1
  135:2129:612 - [1,1] KERNEL[DM2e90] 6d57 5046 dcdf d56d dc5d 1515 f450
6551
  135:2129:612 - [1,1] KERNEL[DM2e98] 55e5 9054 4d47 865d bc15 6254 f676
0644
  135:2129:612 - [1,1] DSP TX idle/aborted: 0/0, RX overflow: 0+0
  135:2129:613 - [1,1] DSP Sample overruns: 0, Reboots: 0
  135:2129:613 - [1,1] DSP HDLC RX aborted/CRC: 0/0
  135:2129:613 - [1,1] DSP Bulk underrun none, overlength none
  135:2129:613 - [1,1] DSP Total: 14, idle/aborted: 0/0, overflow: 0+0
  135:2129:613 - [1,1] DSP Total sample overruns: 0, Reboots: 0
  135:2129:614 - [1,1] DSP Total frames TX: 94, RX: 8813, HDLC RX
aborted/CRC: 10/0
  135:2129:614 - [1,1] DSP Total Bulk underrun 0, Bulk overlength 0
  135:2129:614 - [1,1] TX NULL 0, SW sequence 0
  135:2129:614 - [1,1] Task stopped
  135:2129:616 - D-X(008) 00 01 02 04 08 01 13 4D
  135:2129:653 - D-R(004) 00 01 01 04
  135:2129:671 - D-R(008) 02 01 04 04 08 01 93 5A
  135:2129:672 - D-X(004) 02 01 01 06
  135:2129:673 - SIG-R(004) 08 01 93 5A
                     Q.931  CR93 REL_COM
  135:2129:673 - [1,0] dsp_release
  135:2129:677 - free cr in use =3
  135:2129:682 - DELETEID ok: deleted Id:3 freeIds=eb
  135:2139:624 - D-R(004) 02 01 01 05
  135:2139:624 - D-X(004) 02 01 01 07
  135:2139:679 - D-R(004) 02 01 01 05
  135:2139:679 - D-X(004) 02 01 01 07
  135:2149:629 - D-R(004) 02 01 01 05
  135:2149:629 - D-X(004) 02 01 01 07
  135:2149:644 - D-R(003) 02 01 53
  135:2149:645 - D-X(003) 02 01 73
  135:2149:646 - SIG-EVENT FFFF 0A

And the following is the log from Hylafax:

Jun 06 08:42:59.17: [14839]: SESSION BEGIN 000001647 390697256048
Jun 06 08:42:59.17: [14839]: HylaFAX (tm) Version 4.3.0
Jun 06 08:42:59.17: [14839]: SEND FAX: JOB 229 DEST 0697256048 COMMID
000001647 DEVICE '/dev/ttyds2' FROM 'root <root@server>' USER root
Jun 06 08:42:59.17: [14839]: STATE CHANGE: RUNNING -> SENDING
Jun 06 08:42:59.17: [14839]: <-- [10:AT+FBOR=0\r]
Jun 06 08:42:59.17: [14839]: --> [2:OK]
Jun 06 08:42:59.17: [14839]: <-- [10:AT+FBUG=1\r]
Jun 06 08:42:59.17: [14839]: --> [2:OK]
Jun 06 08:42:59.17: [14839]: <-- [24:AT+FDCC=7,D,2,2,0,2,0,0\r]
Jun 06 08:42:59.17: [14839]: --> [2:OK]
Jun 06 08:42:59.20: [14839]: DIAL 0697256048
Jun 06 08:42:59.20: [14839]: <-- [18:ATDT0,0697256048@\r]
Jun 06 08:43:42.50: [14839]: --> [10:NO CARRIER]
Jun 06 08:43:42.50: [14839]: SEND FAILED: JOB 229 DEST 0697256048 ERR No
carrier detected
Jun 06 08:43:42.50: [14839]: <-- [5:ATH0\r]
Jun 06 08:43:42.50: [14839]: --> [2:OK]
Jun 06 08:43:42.50: [14839]: MODEM set DTR OFF
Jun 06 08:43:42.50: [14839]: STATE CHANGE: SENDING -> MODEMWAIT (timeout 5)
Jun 06 08:43:42.50: [14839]: SESSION END

Can you see anything that could help me in solving this issue ? I'm
sorry but I have no knowledge at all of ISDN protocols :-(

Regards
A.

Darren Nickerson ha scritto:
> "Thanos A." <thanos.a@xxxxxxxxxxxxx> wrote:
> 
>> Hello all,
>>
>> I'm having this issue starting from HylaFax 4.2.5 with Eicon Diva Server
>> BRI card.
>> Every time I submit a fax to the send queue I get the following error
>>
>> May 31 14:05:33.93: [12101]: SEND FAILED: JOB 228 DEST +390697256048 ERR
>> No carrier detected
> 
> I recommend you use Eicon's 'xlog' utility in /usr/lib/eicon/divas to
> see what's happening at the ISDN level. It's possible your switch is
> disallowing or otherwise rejecting outbound calls. Combine this with
> trying to get it to dial your mobile, or a phone near you, and you
> should be able to learn a lot about what is going on. You may need to
> involve the telephone company, and a healthy knowledge of ISDN protocols
> and in particular cause codes would not hurt!
> 
> -Darren
> 
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