Re: [hylafax-users] Problesm with receving faxes

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Chris Mason (Lists) wrote:

> I'd appreciate any help with this problem. Our hylafax server is 
> normally very reliable but lately has stopped receiving faxes.
> It runs on a Redhat 9 server. Faxes start to be recieved but then the 
> fax does not complete.
>
> [root@mail root]# rpm -qa|grep hyla
> hylafax-4.1.8-1rh9
>
>
>
> May 26 13:09:16 mail FaxGetty[5075]: ANSWER: FAX CONNECTION  DEVICE 
> '/dev/ttyS0'
> May 26 13:10:34 mail FaxGetty[5075]: RECV FAX (000003864): from 
> NetConcepts, page 1 in 1:13, INF, 7.7 line/mm, 1-D MR, 4800 bit/s
> May 26 13:11:32 mail FaxGetty[5075]: RECV FAX (000003864): from 
> NetConcepts, page 2 in 0:58, INF, 7.7 line/mm, 1-D MR, 4800 bit/s
> May 26 13:11:32 mail FaxGetty[5075]: RECV FAX (000003864): 
> recvq/fax000003687.tif from NetConcepts, route to <unspecified>, 2 
> pages in 2:16
> May 26 13:11:35 mail FaxGetty[5075]: RECV FAX: bin/faxrcvd 
> "recvq/fax000003687.tif" "ttyS0" "000003864" "" "" ""
> May 26 13:11:51 mail FaxGetty[5075]: MODEM MULTI-TECH SYSTEMS 
> MT2834BL/0316A
> May 26 13:12:17 mail FaxGetty[5075]: ANSWER: FAX CONNECTION  DEVICE 
> '/dev/ttyS0'
> May 26 13:13:26 mail FaxGetty[5075]: RECV FAX (000003865): from , page 
> 1 in 1:04, INF, 7.7 line/mm, 2-D MR, 7200 bit/s
> May 26 13:13:26 mail FaxGetty[5075]: RECV FAX (000003865): 
> recvq/fax000003688.tif from , route to <unspecified>, 1 pages in 1:09
> May 26 13:13:26 mail FaxGetty[5075]: RECV FAX (000003865): session 
> with  terminated abnormally: Missing EOL after 5 seconds (section 
> 3.2/T.4)
> May 26 13:13:26 mail FaxGetty[5075]: RECV FAX: bin/faxrcvd 
> "recvq/fax000003688.tif" "ttyS0" "000003865" "Missing EOL after 5 
> seconds (section 3.2/T.4)" "" ""


Have you power-cycled the modem and restarted faxgetty afterwards?

I'd also recommend an upgrade from 4.1.8, but that's certainly your call 
on that.

Thanks,

Lee.


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