Re: [hylafax-users] wedged and reset scripts

["andrew rinaldi" <andrew.rinaldi@xxxxxxxxxxxx>]

Hi Alex.

Historically Mainpine's SideBand technology has not been available to the
open source community.  This is about to change so please keep in touch with
your contact.

I do not believe that the Multitech ISI or ZPX have a port reset feature and
therefore you can only recover from some 'wedged' conditions with these
products.

Regards

ANDREW RINALDI
Mainpine Ltd. Support
USA +1 718 701 2422 | Asia/Europe +44 1225 436137 
andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com

-----Original Message-----
From: hylafax-users-bounce@xxxxxxxxxxx
[mailto:hylafax-users-bounce@xxxxxxxxxxx] 
Sent: 18 May 2006 02:40
To: Ivan Petrov; Lee Howard; Tony Delov
Cc: Hylafax Users Mailing List
Subject: Re: [hylafax-users] wedged and reset scripts


Is there such a utility from MainPine? I have a rockforce duo+ but MainPine
says they do not have that utility when I requested it from them.

Can anyone send this utility to me?

Also, can the MultiTech ISI utility work on Multitech MT5634ZPX-PCI-U as
well?

Alex Koh


-----Original Message-----
From: hylafax-users-bounce@xxxxxxxxxxx
[mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Ivan Petrov
Sent: Thursday, May 18, 2006 5:04 AM
To: 'Lee Howard'; 'Tony Delov'
Cc: 'Hylafax Users Mailing List'
Subject: Re: [hylafax-users] wedged and reset scripts

Hi everyone,

<quote>
For example, if you have a MultiTech ISI modem or a MainPine RockForce modem
you can reset individual modems with a utility that they provide.
</quote>

I wonder if there is such utility for Perle systems multi-modem board
(PCI-RAS 8). I am receiving a lot of faxes (70 per day per port average)
-
my Perle board tends to wedge a modem every few days which for now I recover
only by rebooting the server. If there is utility that can reset individual
port I would love to have it!
Anyone aware of such tool?

Regards,
Ivan

-----Original Message-----
From: hylafax-users-bounce@xxxxxxxxxxx
[mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Lee Howard
Sent: May 16, 2006 7:17 PM
To: Tony Delov
Cc: Hylafax Users Mailing List
Subject: Re: [hylafax-users] wedged and reset scripts

Tony Delov wrote:

> Hi All,
> I was looking trough the the man for wedged.
> It talks about a reset modem script.
> " If there exists an  executable  file
/var/spool/hylafax/etc/resetmodem
>       then  that file will be executed upon execution of the wedged 
> script in
>       an effort to recover the modem."
>
> Has anyone got any scripts that they use ? 


The applicable scripts will be quite varied, I would think, depending on

what you want to do and what kind of modem you have.

For example, if you have a MultiTech ISI modem or a MainPine RockForce modem
you can reset individual modems with a utility that they provide.

So your resetmodem script would basically involve a call to that utility

in an appropriate fashion.  If you have dumb (meaning not intelligent enough
to have such a utility) internal modems maybe just rebooting the system is
the only thing that can be done.  If you have external modems attached to a
smart UPS maybe then you can run some utility to trip the power to them.
Maybe you want to send an e-mail to someone other than FaxMaster (where the
normal wedged mail would go) - someone who works in

a nearby room, and they'll walk over there and power-cycle an external
modem...

Anyway... the options are limitless and I think that they would vary quite a
bit from implementation to implementation.

As for my usage of it... it's been fairly limited to using the MultiTech

utility and doing reboots.  I haven't had much of a wedged problem to
concern myself with it more than that.

Lee.


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