Re: [hylafax-users] Problem when sending from 2 fax on the same line at the same time

["Iseli, Erich" <Erich.Iseli@xxxxxxxxxxxxxxxx>]

Hi David,

We once had this problem too, but I haven't heard of a solution. In our case, we only have hylafax on one line but the faxes get sent continuously. Our problem was that after a "no carrier detected", the next fax would "open the line" and the previous fax was sent to the wrong customer. As much as I recall, our problem was solved by fixing the "no carrier detected" in disabling incoming calls on this number, which was the actual reason why no carrier was detected by hylafax.

In your situation, if possible, I'd take one line only for hylafax, that would probably "fix" the problem. However, I'd be glad to know how to really fix the problem. Maybe it's not even a hylafax problem but a modem problem...


Mit freundlichen Grüssen - kind regards - Meilleures salutations
Erich Iseli


-----Original Message-----
From: hylafax-users-bounce@xxxxxxxxxxx [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of David Losada
Sent: Wednesday, March 08, 2006 8:41 AM
To: hylafax-users@xxxxxxxxxxx
Subject: [hylafax-users] Problem when sending from 2 fax on the same line at the same time

	This is my first post to a User Discussion List; first of all excuse me 
for my mistakes on english.

	We have two faxes; one manual (a fax machine) and other hylafax 4.2.3 
with a Creative modemBlaster (rockwell) configured as class1 connected 
to the same line.

	Today we sent a page from hylafax at 9:00; the carrier where not
detected and continue trying to connect 5 times; in the fifth another
person was sending a fax with the manual one, to another number; hylafax
got the line and sent his page AFTER that the page from the person
was sent; so sending it to THE WRONG NUMBER.
	
	Does anyone have a similar configuration?
	Why, if the modem didn't get a tone, was the fax sent to the wrong number?
	Does anyone know to change behaviour in case of no carrier detected (to 
try only once)?

	Thank you in advance for all. I can give logs or config if needed. 
Please advice.

David


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