Re: [hylafax-users] Unreliable fax services via VoIP connection

[Uwe Maier <umaier@xxxxxx>]

Geoffrey wrote:

> Darrick Hartman wrote:
>
> > Lucas Barbuto wrote:
> >
> > > Hi all,
> > >
> > > My office is connected to the public phone network via a virtual PRI 
> > > through our VoIP provider. I have two external modems connected to 
> > > analogue ports on our PBX, both are used by Hylafax to receive 
> > > incoming faxes. The software works exceptionally well in converting 
> > > and dispatching messages, however, we have a lot of trouble 
> > > receiving faxes.
> >
> >
> > VoIP is not ready for use with faxing.  Do not use it.  Get an analog 
> > line for fax.
>
>
> I would guess it would depend on your personal experience.  I used my 
> voip for faxing all the time, never a problem.  Certainly it would 
> depend on the bandwidth you have available and how busy your network is.
Probably it depends on the codec you use: there are lossless and the others.

If there is a way to change to G711u or G711a (lossless 64kbit/s codecs) 
I would give it another try.

Regards,
uwe

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