Re: [hylafax-users] Newbie:facsimile not received

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Pinoy Bug wrote:

> Feb 03 16:54:53.20: [ 2333]: <-- [10:AT+FRM=96\r]
> Feb 03 16:54:53.60: [ 2333]: --> [7:CONNECT]
> Feb 03 16:54:53.60: [ 2333]: RECV: begin page
> Feb 03 16:57:20.21: [ 2333]: RECV: Missing EOL after 5 seconds
> Feb 03 16:57:20.21: [ 2333]: RECV: end page
> Feb 03 16:57:22.21: [ 2333]: MODEM <Timeout>
> Feb 03 16:57:24.21: [ 2333]: MODEM <Empty line>
> Feb 03 16:57:26.22: [ 2333]: MODEM <Empty line>
> Feb 03 16:57:26.42: [ 2333]: MODEM <Timeout>
> Feb 03 16:57:26.42: [ 2333]: RECV FAX (000000021): recvq/fax000000017.tif from , route to <unspecified>, 0 pages in 2:43
> Feb 03 16:57:26.42: [ 2333]: RECV FAX: T.30 T2 timeout, expected page not received
> Feb 03 16:57:26.42: [ 2333]: <-- [9:AT+FTH=3\r]
> Feb 03 16:57:27.49: [ 2333]: --> [7:CONNECT]
> Feb 03 16:57:27.98: [ 2333]: --> [2:OK]

Does this happen with all fax senders or only a few select ones?  If the 
latter, what are the fax senders?

The log says that it went to find the V.29 9600 bps carrier, found it 
0.4 s later, but for over 2 minutes no real image data was received at 
all from the sender.  Then HylaFAX attempted to abort the reception 
(forcing the modem back into command mode), and found the modem to be in 
command-mode already.

So, the sender could be doing something bizarre, but the modem also 
appears to be doing something bizarre.

If this is being caused by a unique sender, then the problem may be 
limited.  However, it would appear that any fix is going to have to come 
from MultiTech... unless there's some configuration or installation 
change that can be made on your end.

Lee.


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