[hylafax-users] Problem Faxing To Brother NSC/IntelliFax

[Robert McIntosh <mcintoshrt@xxxxxxxxx>]

Hi,

 

I'm running hylafax 4.2.0 and have a steady problem with sending faxes to two models of fax machines, the Brother IntelliFax 2800 and Brother NSC 8500.  When our installation of hylafax sends a fax to either of these machines, only about 1/5 of the first page comes through.  The rest of the fax is lost.

 

Any suggestions on what to look for/adjust?

 

I've got two modems hooked up to the server: a USR 56k faxmodem 5686 and a Creative Modem Blaster DE5621.

 

The following is a log from a "succesful" transmission to the Brother Intellifax 2800 (still just the 1/5 of the page received, though - all else is lost):

 

Jan 10 16:18:04.19: [12479]: SESSION BEGIN 000065131 15035037748141
Jan 10 16:18:04.19: [12479]: HylaFAX (tm) Version 4.2.0
Jan 10 16:18:04.19: [12479]: SEND FAX: JOB 50771 DEST 5037748141 COMMID 000065131 DEVICE '/dev/ttyS0'
Jan 10 16:18:04.19: [12479]: <-- [12:AT+FCLASS=1\r]
Jan 10 16:18:04.32: [12479]: --> [2:OK]
Jan 10 16:18:04.32: [12479]: DIAL 5037748141
Jan 10 16:18:04.32: [12479]: <-- [15:ATDT5037748141\r]
Jan 10 16:18: 32.65: [12479]: --> [7:CONNECT]
Jan 10 16:18:33.79: [12479]: --> [2:OK]
Jan 10 16:18:33.79: [12479]: REMOTE NSF "00 00 56 55 55 00 8C 90 80 FB 00"
Jan 10 16:18:33.79: [12479]: NSF remote fax equipment: Brother
Jan 10 16:18:33.79: [12479]: <-- [9:AT+FRH=3\r]
Jan 10 16:18:33.81: [12479]: --> [7:CONNECT]
Jan 10 16:18:34.49: [12479]: --> [2:OK]
Jan 10 16:18:34.49: [12479]: REMOTE CSI "5037748141"
Jan 10 16:18:34.49: [12479]: <-- [9:AT+FRH=3\r]
Jan 10 16:18:34.51: [12479]: --> [7:CONNECT]
Jan 10 16:18:34.81: [12479]: --> [2:OK]
Jan 10 16:18:34.81: [12479]: REMOTE best rate 14400 bit/s
Jan 10 16:18: 34.81: [12479]: REMOTE max A4 page width (215 mm)
Jan 10 16:18:34.81: [12479]: REMOTE max unlimited page length
Jan 10 16:18:34.81: [12479]: REMOTE best vres 15.4 line/mm
Jan 10 16:18:34.81: [12479]: REMOTE best format 2-D MMR
Jan 10 16:18:34.81: [12479]: REMOTE supports T.30 Annex A, 256-byte ECM
Jan 10 16:18:34.81: [12479]: REMOTE best 10 ms/scanline
Jan 10 16:18:34.81: [12479]: USE 14400 bit/s
Jan 10 16:18:34.81: [12479]: USE error correction mode
Jan 10 16:18:34.81: [12479]: USE 0 ms/scanline
Jan 10 16:18:34.81: [12479]: SEND file "docq/doc50314.ps;f0"
Jan 10 16:18:34.81: [12479]: USE A4 page width (215 mm)
Jan 10 16:18:34.81: [12479]: USE unlimited page length
Jan 10 16:18:34.81: [12479]: USE 3.85 line/mm
Jan 10 16:18:34.81: [12479]: USE 2-D MMR
Jan 10 16:18:34.81: [12479]: SEND training at v.17 14400 bit/s
Jan 10 16:18:34.81: [12479]: <-- [9:AT+FTH=3\r]
Jan 10 16:18: 34.86: [12479]: --> [7:CONNECT]
Jan 10 16:18:34.86: [12479]: <-- data [23]
Jan 10 16:18:34.86: [12479]: <-- data [2]
Jan 10 16:18:36.65: [12479]: --> [7:CONNECT]
Jan 10 16:18:36.65: [12479]: <-- data [7]
Jan 10 16:18:36.65: [12479]: <-- data [2]
Jan 10 16:18:37.09: [12479]: --> [2:OK]
Jan 10 16:18:37.09: [12479]: <-- [9:AT+FTS=7\r]
Jan 10 16:18:37.19: [12479]: --> [2:OK]
Jan 10 16:18:37.19: [12479]: <-- [11:AT+FTM=145\r]
Jan 10 16:18:37.23: [12479]: --> [7:CONNECT]
Jan 10 16:18:37.23: [12479]: <-- data [1024]
Jan 10 16:18:37.23: [12479]: <-- data [1024]
Jan 10 16:18:37.23: [12479]: <-- data [652]
Jan 10 16:18:37.23 : [12479]: <-- data [2]
Jan 10 16:18:40.35: [12479]: --> [2:OK]
Jan 10 16:18:40.35: [12479]: <-- [9:AT+FRH=3\r]
Jan 10 16:18:40.83: [12479]: --> [7:CONNECT]
Jan 10 16:18:41.75: [12479]: --> [2:OK]
Jan 10 16:18:41.75: [12479]: TRAINING succeeded
Jan 10 16:18:41.75: [12479]: SEND begin page
Jan 10 16:18:41.75: [12479]: SEND EOFB
Jan 10 16:18:41.75: [12479]: SEND send frame number 0
Jan 10 16:18:41.75: [12479]: SEND send frame number 1
Jan 10 16:18:41.75: [12479]: SEND send frame number 2
Jan 10 16:18:41.75: [12479]: SEND send frame number 3
Jan 10 16:18:41.75: [12479]: SEND send frame number 4
Jan 10 16:18:41.75: [12479]: SEND send frame number 5
Jan 10 16:18:41.75: [12479]: SEND send frame number 6
Jan 10 16:18:41.75: [12479]: DELAY 200 ms
Jan 10 16:18:41.95: [12479]: <-- [11:AT+FTM=146\r]
Jan 10 16:18:41.99: [12479]: --> [7:CONNECT]
Jan 10 16:18: 41.99: [12479]: <-- data [1030]
Jan 10 16:18:41.99: [12479]: <-- data [1034]
Jan 10 16:18:41.99: [12479]: <-- data [224]
Jan 10 16:18:41.99: [12479]: <-- data [2]
Jan 10 16:18:43.62: [12479]: --> [2:OK]
Jan 10 16:18:43.62: [12479]: <-- [9:AT+FTS=9\r]
Jan 10 16:18:43.74: [12479]: --> [2:OK]
Jan 10 16:18:43.74: [12479]: <-- [9:AT+FTH=3\r]
Jan 10 16:18:43.79: [12479]: --> [7:CONNECT]
Jan 10 16:18: 43.79: [12479]: <-- data [7]
Jan 10 16:18:43.79: [12479]: <-- data [2]
Jan 10 16:18:45.19: [12479]: --> [2:OK]
Jan 10 16:18:45.19: [12479]: SEND send PPS (partial page signal)
Jan 10 16:18:45.19: [12479]: SEND send EOP (no more pages or documents)
Jan 10 16:18:45.19: [12479]: <-- [9:AT+FRH=3\r]
Jan 10 16:18:45.56: [12479]: --> [7:CONNECT]
Jan 10 16:18:47.47: [12479]: --> [2:OK]
Jan 10 16:18:47.47: [12479]: SEND recv PPR (partial page request)
Jan 10 16:18:47.47: [12479]: <-- [9:AT+FRS=7\r]
Jan 10 16:18:47.63: [12479]: --> [2:OK]
Jan 10 16:18:47.63: [12479]: SEND send frame number 5
Jan 10 16:18:47.63: [12479]: SEND send frame number 5
Jan 10 16:18: 47.63: [12479]: DELAY 200 ms
Jan 10 16:18:47.83: [12479]: <-- [11:AT+FTM=146\r]
Jan 10 16:18:47.87: [12479]: --> [7:CONNECT]
Jan 10 16:18:47.87: [12479]: <-- data [930]
Jan 10 16:18:47.87: [12479]: <-- data [2]
Jan 10 16:18:48.75: [12479]: --> [2:OK]
Jan 10 16:18:48.75: [12479]: <-- [9:AT+FTS=9\r]
Jan 10 16:18:48.87: [12479]: --> [2:OK]
Jan 10 16:18:48.87: [12479]: <-- [9:AT+FTH=3\r]
Jan 10 16:18:48.92 : [12479]: --> [7:CONNECT]
Jan 10 16:18:48.92: [12479]: <-- data [7]
Jan 10 16:18:48.92: [12479]: <-- data [2]
Jan 10 16:18:50.32: [12479]: --> [2:OK]
Jan 10 16:18:50.32: [12479]: SEND send PPS (partial page signal)
Jan 10 16:18:50.32: [12479]: SEND send EOP (no more pages or documents)
Jan 10 16:18:50.32: [12479]: <-- [9:AT+FRH=3\r]
Jan 10 16:18:50.68: [12479]: --> [7:CONNECT]
Jan 10 16:18:51.60: [12479]: --> [2:OK]
Jan 10 16:18:51.60: [12479]: SEND recv MCF (message confirmation)
Jan 10 16:18:51.60: [12479]: <-- [9:AT+FRS=7\r]
Jan 10 16:18:51.72: [12479]: --> [2:OK]
Jan 10 16:18:51.72: [12479]: SEND end page
Jan 10 16:18: 51.72: [12479]: SEND FAX (000065131): FROM robert@xxxxxxxxxx TO 5037748141 (page 1 of 1 sent in 0:17)
Jan 10 16:18:51.72: [12479]: SEND FAX (000065131): FROM robert@xxxxxxxxxx TO 5037748141 (docq/doc50314.ps;f0 sent in 0:17)
Jan 10 16:18:51.72: [12479]: <-- [9:AT+FTH=3\r]
Jan 10 16:18:51.76: [12479]: --> [7:CONNECT]
Jan 10 16:18:51.76: [12479]: <-- data [3]
Jan 10 16:18:51.76: [12479]: <-- data [2]
Jan 10 16:18:53.06: [12479]: --> [2:OK]
Jan 10 16:18:53.06: [12479]: <-- [5:ATH0\r]
Jan 10 16:18:53.98: [12479]: --> [2:OK]
Jan 10 16:18:53.98: [12479]: SESSION END

 

Thanks!

Robert

 

--
mcintoshrt@xxxxxxxxx
rupreckt1553 (AIM)