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[hylafax-users] No Response to PPS
Hi Everyone,
I've had Hylafax setup for a week or so now without any problems. I have
moved my line over to VoIP and since then have had issues with "No
Response to PPS repeated 3 times." If I send one or two pages it seems
to be fine, but when I send something bigger I have this error.
The VoIP provider has a specific fax line configured for me but they say
it is only on trial. I was wondering if the issue may be caused from
mis-transmission or Hylafax not waiting long enough for the response.
If this is so, how should I slow down the transmission to make it work
more effectively?
I am using a Class 1 modem. The brand seems Unique to Australia "Spirit
Magnum V.92" and Slackware 10.1
Thanks for any assistance.
Log of a failed job is listed below.
Daniel.
Your facsimile job to 1300363145 failed because:
No response to PPS repeated 3 times.; too many attempts to send
---- Transcript of session follows ----
Oct 13 13:58:25.31: [29855]: SESSION BEGIN 000000056 61031300363145
Oct 13 13:58:25.31: [29855]: HylaFAX (tm) Version 4.2.2
Oct 13 13:58:25.31: [29855]: SEND FAX: JOB 23 DEST 1300363145 COMMID
000000056 DEVICE '/dev/modem'
Oct 13 13:58:25.31: [29855]: <-- [12:AT+FCLASS=1\r]
Oct 13 13:58:25.42: [29855]: --> [2:OK]
Oct 13 13:58:25.43: [29855]: DIAL 1300363145
Oct 13 13:58:25.43: [29855]: <-- [15:ATDT1300363145\r]
Oct 13 13:58:43.53: [29855]: --> [7:CONNECT]
Oct 13 13:58:44.80: [29855]: --> [2:OK]
Oct 13 13:58:44.80: [29855]: REMOTE NSF "00 00 56 55 55 00 8C 90 80 FA 00"
Oct 13 13:58:44.80: [29855]: NSF remote fax equipment: Brother
Oct 13 13:58:44.80: [29855]: <-- [9:AT+FRH=3\r]
Oct 13 13:58:44.81: [29855]: --> [7:CONNECT]
Oct 13 13:58:45.19: [29855]: --> [2:OK]
Oct 13 13:58:45.20: [29855]: REMOTE best rate 14400 bit/s
Oct 13 13:58:45.20: [29855]: REMOTE max A4 page width (215 mm)
Oct 13 13:58:45.20: [29855]: REMOTE max unlimited page length
Oct 13 13:58:45.20: [29855]: REMOTE best vres 15.4 line/mm
Oct 13 13:58:45.20: [29855]: REMOTE best format 2-D MMR
Oct 13 13:58:45.20: [29855]: REMOTE supports T.30 Annex A, 256-byte ECM
Oct 13 13:58:45.20: [29855]: REMOTE best 10 ms/scanline
Oct 13 13:58:45.20: [29855]: USE 14400 bit/s
Oct 13 13:58:45.20: [29855]: USE error correction mode
Oct 13 13:58:45.20: [29855]: SEND file "docq/doc42.ps;f0"
Oct 13 13:58:45.20: [29855]: USE A4 page width (215 mm)
Oct 13 13:58:45.20: [29855]: USE unlimited page length
Oct 13 13:58:45.20: [29855]: USE 3.85 line/mm
Oct 13 13:58:45.20: [29855]: USE 2-D MMR
Oct 13 13:58:45.20: [29855]: USE 0 ms/scanline
Oct 13 13:58:45.20: [29855]: SEND training at v.17 14400 bit/s
Oct 13 13:58:45.20: [29855]: <-- [9:AT+FRS=7\r]
Oct 13 13:58:45.21: [29855]: --> [2:OK]
Oct 13 13:58:45.21: [29855]: <-- [9:AT+FTH=3\r]
Oct 13 13:58:45.26: [29855]: --> [7:CONNECT]
Oct 13 13:58:45.30: [29855]: --> [7:CONNECT]
Oct 13 13:58:47.48: [29855]: --> [2:OK]
Oct 13 13:58:47.49: [29855]: <-- [9:AT+FTS=7\r]
Oct 13 13:58:47.50: [29855]: --> [2:OK]
Oct 13 13:58:47.51: [29855]: <-- [11:AT+FTM=145\r]
Oct 13 13:58:49.18: [29855]: --> [7:CONNECT]
Oct 13 13:58:50.74: [29855]: --> [2:OK]
Oct 13 13:58:50.74: [29855]: <-- [9:AT+FRH=3\r]
Oct 13 13:58:51.26: [29855]: --> [7:CONNECT]
Oct 13 13:58:52.41: [29855]: --> [2:OK]
Oct 13 13:58:52.41: [29855]: TRAINING succeeded
Oct 13 13:58:52.41: [29855]: SEND begin page
Oct 13 13:58:52.93: [29855]: SEND EOFB
Oct 13 13:58:52.93: [29855]: SEND send frame number 0
Oct 13 13:58:52.93: [29855]: SEND send frame number 1
Oct 13 13:58:52.93: [29855]: SEND send frame number 2
.
.
.
Oct 13 13:58:53.37: [29855]: SEND send frame number 218
Oct 13 13:58:53.37: [29855]: SEND send frame number 219
Oct 13 13:58:53.37: [29855]: DELAY 200 ms
Oct 13 13:58:53.56: [29855]: <-- [11:AT+FTM=146\r]
Oct 13 13:58:54.06: [29855]: --> [7:CONNECT]
Oct 13 13:59:27.13: [29855]: --> [2:OK]
Oct 13 13:59:27.13: [29855]: <-- [9:AT+FTS=7\r]
Oct 13 13:59:27.15: [29855]: --> [2:OK]
Oct 13 13:59:27.15: [29855]: <-- [9:AT+FTH=3\r]
Oct 13 13:59:27.20: [29855]: --> [7:CONNECT]
Oct 13 13:59:28.62: [29855]: --> [2:OK]
Oct 13 13:59:28.62: [29855]: SEND send PPS (partial page signal)
Oct 13 13:59:28.62: [29855]: SEND send MPS (more pages, same document)
Oct 13 13:59:28.62: [29855]: <-- [9:AT+FRH=3\r]
Oct 13 13:59:29.15: [29855]: --> [7:CONNECT]
Oct 13 13:59:30.22: [29855]: --> [2:OK]
Oct 13 13:59:30.22: [29855]: HDLC frame too short (0 bytes)
Oct 13 13:59:30.22: [29855]: <-- [9:AT+FRS=7\r]
Oct 13 13:59:30.24: [29855]: --> [2:OK]
Oct 13 13:59:30.24: [29855]: <-- [9:AT+FTH=3\r]
Oct 13 13:59:30.29: [29855]: --> [7:CONNECT]
Oct 13 13:59:31.61: [29855]: --> [2:OK]
Oct 13 13:59:31.61: [29855]: SEND send CRP (command repeat)
Oct 13 13:59:31.61: [29855]: <-- [9:AT+FRH=3\r]
Oct 13 13:59:34.71: [29855]: --> [0:]
Oct 13 13:59:34.71: [29855]: MODEM <Empty line>
Oct 13 13:59:34.91: [29855]: MODEM <Timeout>
Oct 13 13:59:34.91: [29855]: <-- [9:AT+FTH=3\r]
Oct 13 13:59:34.96: [29855]: --> [7:CONNECT]
Oct 13 13:59:36.38: [29855]: --> [2:OK]
Oct 13 13:59:36.38: [29855]: SEND send PPS (partial page signal)
Oct 13 13:59:36.38: [29855]: SEND send MPS (more pages, same document)
Oct 13 13:59:36.38: [29855]: <-- [9:AT+FRH=3\r]
Oct 13 13:59:36.96: [29855]: --> [7:CONNECT]
Oct 13 13:59:38.83: [29855]: --> [2:OK]
Oct 13 13:59:38.83: [29855]: HDLC frame with bad control field 0xff
Oct 13 13:59:38.83: [29855]: <-- [9:AT+FRS=7\r]
Oct 13 13:59:38.85: [29855]: --> [2:OK]
Oct 13 13:59:38.85: [29855]: <-- [9:AT+FTH=3\r]
Oct 13 13:59:38.90: [29855]: --> [7:CONNECT]
Oct 13 13:59:40.22: [29855]: --> [2:OK]
Oct 13 13:59:40.22: [29855]: SEND send CRP (command repeat)
Oct 13 13:59:40.22: [29855]: <-- [9:AT+FRH=3\r]
Oct 13 13:59:43.32: [29855]: --> [0:]
Oct 13 13:59:43.32: [29855]: MODEM <Empty line>
Oct 13 13:59:43.52: [29855]: MODEM <Timeout>
Oct 13 13:59:43.52: [29855]: <-- [9:AT+FTH=3\r]
Oct 13 13:59:43.57: [29855]: --> [7:CONNECT]
Oct 13 13:59:44.99: [29855]: --> [2:OK]
Oct 13 13:59:44.99: [29855]: SEND send PPS (partial page signal)
Oct 13 13:59:44.99: [29855]: SEND send MPS (more pages, same document)
Oct 13 13:59:45.00: [29855]: <-- [9:AT+FRH=3\r]
Oct 13 13:59:45.44: [29855]: --> [7:CONNECT]
Oct 13 13:59:47.47: [29855]: --> [2:OK]
Oct 13 13:59:47.47: [29855]: SEND recv PPR (partial page request)
Oct 13 13:59:47.47: [29855]: <-- [9:AT+FRS=7\r]
Oct 13 13:59:47.49: [29855]: --> [2:OK]
Oct 13 13:59:47.50: [29855]: SEND send frame number 213
Oct 13 13:59:47.50: [29855]: SEND send frame number 214
Oct 13 13:59:47.50: [29855]: SEND send frame number 215
Oct 13 13:59:47.50: [29855]: SEND send frame number 216
Oct 13 13:59:47.50: [29855]: SEND send frame number 217
Oct 13 13:59:47.50: [29855]: SEND send frame number 218
Oct 13 13:59:47.50: [29855]: DELAY 200 ms
Oct 13 13:59:47.69: [29855]: <-- [11:AT+FTM=146\r]
Oct 13 13:59:48.19: [29855]: --> [7:CONNECT]
Oct 13 13:59:49.58: [29855]: --> [2:OK]
Oct 13 13:59:49.58: [29855]: <-- [9:AT+FTS=7\r]
Oct 13 13:59:49.60: [29855]: --> [2:OK]
Oct 13 13:59:49.60: [29855]: <-- [9:AT+FTH=3\r]
Oct 13 13:59:49.65: [29855]: --> [7:CONNECT]
Oct 13 13:59:51.07: [29855]: --> [2:OK]
Oct 13 13:59:51.07: [29855]: SEND send PPS (partial page signal)
Oct 13 13:59:51.07: [29855]: SEND send MPS (more pages, same document)
Oct 13 13:59:51.07: [29855]: <-- [9:AT+FRH=3\r]
Oct 13 13:59:51.54: [29855]: --> [7:CONNECT]
Oct 13 13:59:52.69: [29855]: --> [2:OK]
Oct 13 13:59:52.69: [29855]: SEND recv MCF (message confirmation)
Oct 13 13:59:52.69: [29855]: <-- [9:AT+FRS=7\r]
Oct 13 13:59:52.71: [29855]: --> [2:OK]
Oct 13 13:59:52.71: [29855]: SEND end page
Oct 13 13:59:52.72: [29855]: SEND FAX (000000056): FROM TO 1300363145
(docq/doc42.ps;f0 sent in 1:07)
Oct 13 13:59:52.72: [29855]: SEND FAX (000000056): FROM TO 1300363145
(page 1 of 5 sent in 1:07)
Oct 13 13:59:53.73: [29855]: SEND file "docq/doc43.ps;f0"
Oct 13 13:59:53.73: [29855]: SEND begin page
Oct 13 13:59:54.05: [29855]: SEND EOFB
Oct 13 13:59:54.05: [29855]: SEND send frame number 0
Oct 13 13:59:54.05: [29855]: SEND send frame number 1
Oct 13 13:59:54.05: [29855]: SEND send frame number 2
.
.
.
Oct 13 13:59:54.33: [29855]: SEND send frame number 205
Oct 13 13:59:54.33: [29855]: SEND send frame number 206
Oct 13 13:59:54.33: [29855]: DELAY 200 ms
Oct 13 13:59:54.52: [29855]: <-- [11:AT+FTM=146\r]
Oct 13 13:59:55.02: [29855]: --> [7:CONNECT]
Oct 13 14:00:26.21: [29855]: --> [2:OK]
Oct 13 14:00:26.21: [29855]: <-- [9:AT+FTS=7\r]
Oct 13 14:00:26.23: [29855]: --> [2:OK]
Oct 13 14:00:26.23: [29855]: <-- [9:AT+FTH=3\r]
Oct 13 14:00:26.28: [29855]: --> [7:CONNECT]
Oct 13 14:00:27.70: [29855]: --> [2:OK]
Oct 13 14:00:27.70: [29855]: SEND send PPS (partial page signal)
Oct 13 14:00:27.70: [29855]: SEND send MPS (more pages, same document)
Oct 13 14:00:27.70: [29855]: <-- [9:AT+FRH=3\r]
Oct 13 14:00:28.14: [29855]: --> [7:CONNECT]
Oct 13 14:00:29.29: [29855]: --> [2:OK]
Oct 13 14:00:29.29: [29855]: HDLC frame too short (0 bytes)
Oct 13 14:00:29.29: [29855]: <-- [9:AT+FRS=7\r]
Oct 13 14:00:29.31: [29855]: --> [2:OK]
Oct 13 14:00:29.31: [29855]: <-- [9:AT+FTH=3\r]
Oct 13 14:00:29.36: [29855]: --> [7:CONNECT]
Oct 13 14:00:30.68: [29855]: --> [2:OK]
Oct 13 14:00:30.68: [29855]: SEND send CRP (command repeat)
Oct 13 14:00:30.68: [29855]: <-- [9:AT+FRH=3\r]
Oct 13 14:00:33.78: [29855]: --> [0:]
Oct 13 14:00:33.78: [29855]: MODEM <Empty line>
Oct 13 14:00:33.98: [29855]: MODEM <Timeout>
Oct 13 14:00:33.98: [29855]: <-- [9:AT+FTH=3\r]
Oct 13 14:00:34.03: [29855]: --> [7:CONNECT]
Oct 13 14:00:35.45: [29855]: --> [2:OK]
Oct 13 14:00:35.45: [29855]: SEND send PPS (partial page signal)
Oct 13 14:00:35.45: [29855]: SEND send MPS (more pages, same document)
Oct 13 14:00:35.45: [29855]: <-- [9:AT+FRH=3\r]
Oct 13 14:00:35.87: [29855]: --> [7:CONNECT]
Oct 13 14:00:37.02: [29855]: --> [2:OK]
Oct 13 14:00:37.02: [29855]: HDLC frame too short (0 bytes)
Oct 13 14:00:37.02: [29855]: <-- [9:AT+FRS=7\r]
Oct 13 14:00:37.04: [29855]: --> [2:OK]
Oct 13 14:00:37.04: [29855]: <-- [9:AT+FTH=3\r]
Oct 13 14:00:37.09: [29855]: --> [7:CONNECT]
Oct 13 14:00:38.41: [29855]: --> [2:OK]
Oct 13 14:00:38.41: [29855]: SEND send CRP (command repeat)
Oct 13 14:00:38.41: [29855]: <-- [9:AT+FRH=3\r]
Oct 13 14:00:41.51: [29855]: --> [0:]
Oct 13 14:00:41.51: [29855]: MODEM <Empty line>
Oct 13 14:00:41.71: [29855]: MODEM <Timeout>
Oct 13 14:00:41.71: [29855]: <-- [9:AT+FTH=3\r]
Oct 13 14:00:41.76: [29855]: --> [7:CONNECT]
Oct 13 14:00:43.18: [29855]: --> [2:OK]
Oct 13 14:00:43.18: [29855]: SEND send PPS (partial page signal)
Oct 13 14:00:43.18: [29855]: SEND send MPS (more pages, same document)
Oct 13 14:00:43.18: [29855]: <-- [9:AT+FRH=3\r]
Oct 13 14:00:43.64: [29855]: --> [7:CONNECT]
Oct 13 14:00:44.79: [29855]: --> [2:OK]
Oct 13 14:00:44.79: [29855]: SEND recv MCF (message confirmation)
Oct 13 14:00:44.79: [29855]: <-- [9:AT+FRS=7\r]
Oct 13 14:00:44.81: [29855]: --> [2:OK]
Oct 13 14:00:44.81: [29855]: SEND end page
Oct 13 14:00:44.82: [29855]: SEND FAX (000000056): FROMTO 1300363145
(docq/doc43.ps;f0 sent in 0:51)
Oct 13 14:00:44.82: [29855]: SEND FAX (000000056): FROMTO 1300363145
(page 2 of 5 sent in 0:51)
Oct 13 14:00:45.83: [29855]: SEND file "docq/doc44.ps;f0"
Oct 13 14:00:45.83: [29855]: SEND begin page
Oct 13 14:00:46.18: [29855]: SEND EOFB
Oct 13 14:00:46.18: [29855]: SEND send frame number 0
Oct 13 14:00:46.18: [29855]: SEND send frame number 1
.
.
.
Oct 13 14:00:46.45: [29855]: SEND send frame number 189
Oct 13 14:00:46.45: [29855]: SEND send frame number 190
Oct 13 14:00:46.45: [29855]: SEND send frame number 191
Oct 13 14:00:46.45: [29855]: DELAY 200 ms
Oct 13 14:00:46.64: [29855]: <-- [11:AT+FTM=146\r]
Oct 13 14:00:47.14: [29855]: --> [7:CONNECT]
Oct 13 14:01:16.14: [29855]: --> [2:OK]
Oct 13 14:01:16.14: [29855]: <-- [9:AT+FTS=7\r]
Oct 13 14:01:16.16: [29855]: --> [2:OK]
Oct 13 14:01:16.16: [29855]: <-- [9:AT+FTH=3\r]
Oct 13 14:01:16.21: [29855]: --> [7:CONNECT]
Oct 13 14:01:17.63: [29855]: --> [2:OK]
Oct 13 14:01:17.63: [29855]: SEND send PPS (partial page signal)
Oct 13 14:01:17.63: [29855]: SEND send MPS (more pages, same document)
Oct 13 14:01:17.63: [29855]: <-- [9:AT+FRH=3\r]
Oct 13 14:01:19.25: [29855]: --> [7:CONNECT]
Oct 13 14:01:20.40: [29855]: --> [2:OK]
Oct 13 14:01:20.40: [29855]: SEND recv CRP (command repeat)
Oct 13 14:01:20.40: [29855]: <-- [9:AT+FRS=7\r]
Oct 13 14:01:20.42: [29855]: --> [2:OK]
Oct 13 14:01:20.42: [29855]: <-- [9:AT+FTH=3\r]
Oct 13 14:01:20.47: [29855]: --> [7:CONNECT]
Oct 13 14:01:21.89: [29855]: --> [2:OK]
Oct 13 14:01:21.89: [29855]: SEND send PPS (partial page signal)
Oct 13 14:01:21.89: [29855]: SEND send MPS (more pages, same document)
Oct 13 14:01:21.89: [29855]: <-- [9:AT+FRH=3\r]
Oct 13 14:01:23.62: [29855]: --> [7:CONNECT]
Oct 13 14:01:24.77: [29855]: --> [2:OK]
Oct 13 14:01:24.77: [29855]: SEND recv CRP (command repeat)
Oct 13 14:01:24.77: [29855]: <-- [9:AT+FRS=7\r]
Oct 13 14:01:24.79: [29855]: --> [2:OK]
Oct 13 14:01:24.79: [29855]: <-- [9:AT+FTH=3\r]
Oct 13 14:01:24.84: [29855]: --> [7:CONNECT]
Oct 13 14:01:26.26: [29855]: --> [2:OK]
Oct 13 14:01:26.26: [29855]: SEND send PPS (partial page signal)
Oct 13 14:01:26.26: [29855]: SEND send MPS (more pages, same document)
Oct 13 14:01:26.26: [29855]: <-- [9:AT+FRH=3\r]
Oct 13 14:01:29.36: [29855]: --> [0:]
Oct 13 14:01:29.36: [29855]: MODEM <Empty line>
Oct 13 14:01:29.56: [29855]: MODEM <Timeout>
Oct 13 14:01:29.56: [29855]: <-- [9:AT+FTH=3\r]
Oct 13 14:01:29.61: [29855]: --> [7:CONNECT]
Oct 13 14:01:31.03: [29855]: --> [2:OK]
Oct 13 14:01:31.03: [29855]: SEND send PPS (partial page signal)
Oct 13 14:01:31.03: [29855]: SEND send MPS (more pages, same document)
Oct 13 14:01:31.03: [29855]: <-- [9:AT+FRH=3\r]
Oct 13 14:01:34.13: [29855]: --> [0:]
Oct 13 14:01:34.13: [29855]: MODEM <Empty line>
Oct 13 14:01:34.33: [29855]: MODEM <Timeout>
Oct 13 14:01:34.33: [29855]: No response to PPS repeated 3 times.
Oct 13 14:01:34.33: [29855]: SEND end page
Oct 13 14:01:34.33: [29855]: <-- [9:AT+FTH=3\r]
Oct 13 14:01:34.38: [29855]: --> [7:CONNECT]
Oct 13 14:01:35.70: [29855]: --> [2:OK]
Oct 13 14:01:35.70: [29855]: SEND FAILED: JOB 23 DEST 1300363145 ERR No
response to PPS repeated 3 times.; too many attempts to send
Oct 13 14:01:35.70: [29855]: <-- [5:ATH0\r]
Oct 13 14:01:36.13: [29855]: --> [10:NO CARRIER]
Oct 13 14:01:36.13: [29855]: MODEM No carrier
Oct 13 14:01:36.14: [29855]: SESSION END
---- Unsent job status ----
Destination: 1300363145
JobID: 23
GroupID: 23
Sender: root
Mailaddr:
CommID: 000000056
Submitted From: localhost
Page Width: 215 (mm)
Page Length: 279 (mm)
Resolution: 98 (lpi)
Status: No response to PPS repeated 3 times.; too many
attempts to send
Dialogs: 3 (exchanges with remote device)
Dials: 0 (consecutive failed calls to destination)
Calls: 3 (total phone calls placed)
Pages: 2 (pages transmitted)
TotPages: 5 (total pages to transmit)
Attempts: 1 (attempts to send current page)
Dirnum: 0 (directory of next page to send)
---- Documents submitted for transmission ----
The following documents were submitted for transmission and are
available on the server for reuse until they are automatically
purged when this job is removed. Documents may also be manually
removed using the faxrm command; consult faxrm(1) for information.
Filename Size Type
docq/doc42.ps 424945 PostScript
docq/doc43.ps 243581 PostScript
docq/doc44.ps 436721 PostScript
docq/doc45.ps 17129 PostScript
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