Re: [hylafax-users] error: Problem reading document directory

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

libtiff errors are directed to the TIFFError function, and so that would 
need to be worked in to the code here to see what's going on.

You're probably the third person in the last month that's reported this 
same problem.  As 4.2.1 has been widely used for much, much longer than 
that, and as libtiff-3.5.7 has been around yet even longer, I would tend 
to believe that we're not looking at a problem with either of those two 
packages.

In the thousands upon thousands of faxes that I have overseen being sent 
from HylaFAX from versions 4.1beta1 through 4.2.2 I have never seen this 
problem occur.

My guess, then, is that something else is going on perhaps a common 
problem with some other package in the distribution?  Search the 
archives to see if maybe those other posters were using the same distro 
as you.  Maybe the distribution's libtiff build is bad. (?)

Lee.


Keith Paulson wrote:

> Oh, I am running a class1 modem, using hylafax-4.2.1-1rh3 and 
> libtiff-3.5.7-13
> Applicable code in hylafax seems to be faxd/Class1Send.c++, line 404
>
> if (!TIFFReadDirectory(tif)) {
>            emsg = "Problem reading document directory";
>
> but the error code from TIFFReadDirectory is not saved, so we cannot 
> tell what went wrong, can we?
>
> Keith
>
>
> Keith Paulson wrote:
>
> > I have had hylafax running now for one week; 1100 faxes sent, and 
> > gotten this failure twice.  In the last case, the first two pages 
> > were sent, but the third failed.
> > The document in question had a cover sheet (1 page), followed by a 2 
> > page PS document.
> >
> > Any idea where to look (or what to look for)?
> >
> > Keith
> >
> > End of Log:
> >
> > Sep 22 17:06:45.35: [17470]: SEND send PPS (partial page signal)
> > Sep 22 17:06:45.35: [17470]: SEND send MPS (more pages, same document)
> > Sep 22 17:06:45.35: [17470]: <-- [9:AT+FRH=3\r]
> > Sep 22 17:06:45.70: [17470]: --> [7:CONNECT]
> > Sep 22 17:06:46.76: [17470]: --> HDLC<5:FF C8 31 45 8F>
> > Sep 22 17:06:46.76: [17470]: --> [2:OK]
> > Sep 22 17:06:46.76: [17470]: SEND recv MCF (message confirmation)
> > Sep 22 17:06:46.76: [17470]: <-- [9:AT+FRS=7\r]
> > Sep 22 17:06:46.87: [17470]: --> [2:OK]
> > Sep 22 17:06:46.87: [17470]: SEND end page
> > Sep 22 17:06:46.87: [17470]: SEND FAX (000001029): FROM 
> > root@xxxxxxxxxxxxxxxx TO 18883455575 (page 2 of 3 sent in 0:25)
> > Sep 22 17:06:46.87: [17470]: SEND FAX (000001029): FROM 
> > root@xxxxxxxxxxxxxxxx TO 18883455575 (page 3 of 3 sent in 0:00)
> > Sep 22 17:06:46.87: [17470]: Problem reading document directory
> > Sep 22 17:06:46.87: [17470]: <-- [9:AT+FTH=3\r]
> > Sep 22 17:06:47.08: [17470]: --> [7:CONNECT]
> > Sep 22 17:06:47.08: [17470]: <-- HDLC<3:FF C8 DF>
> > Sep 22 17:06:48.25: [17470]: --> [2:OK]
> > Sep 22 17:06:48.25: [17470]: MODEM input buffering enabled
> > Sep 22 17:06:48.25: [17470]: <-- [5:ATH0\r]
> > Sep 22 17:06:48.49: [17470]: --> [2:OK]
> > Sep 22 17:06:48.49: [17470]: MODEM set DTR OFF
> > Sep 22 17:06:48.49: [17470]: SESSION END
> >
> >
> >
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