Re: [hylafax-users] DCN when sending 60 page fax to Canon fax machine

[Jack Liu <freejack@xxxxxxxxx>]

Unfortunately the tiff viewer I use doesn't allow that kind of
control.  Can you explain how to go about requesting 1D-MH?  What is
the request made to?  Hyla or the receiver?  Also, if the file is
converted again, does that mean there will be more loss of detail?

Sorry.  As you may have guessed, I'm quite new at this.  Thanks for
all your help thus far.

On 8/31/05, Lee Howard <faxguy@xxxxxxxxxxxxxxxx> wrote:
> Jack Liu wrote:
> 
> >Based on your information, I went and moved page 41 to page 48 and
> >resent the fax.  This time, the receiver DCN'd at page 48.  You were
> >right.  It was a problem with the file.  Strange thing is, nothing
> >seems wrong just by looking at it.  I created the fax with Able Fax
> >Tiff Viewer which was launched by Cypheus.  Is there a better Windows
> >program to create/compile faxes with?
> >
> >
> 
> Just because one TIFF viewer can decode the image just fine does not
> mean that the TIFF decoder on the Canon can.
> 
> Try generating the image with 1D-MH in your program (or submit the fax
> requesting 1D-MH).  This will make the image get converted on-the-fly
> when it's being faxed from 1D-MH to 2D-MMR.
> 
> Lee.
>

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