Re: [hylafax-users] DCN when sending 60 page fax to Canon fax machine

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Jack Liu wrote:

> Based on your information, I went and moved page 41 to page 48 and
> resent the fax.  This time, the receiver DCN'd at page 48.  You were
> right.  It was a problem with the file.  Strange thing is, nothing
> seems wrong just by looking at it.  I created the fax with Able Fax
> Tiff Viewer which was launched by Cypheus.  Is there a better Windows
> program to create/compile faxes with?
>  

Just because one TIFF viewer can decode the image just fine does not 
mean that the TIFF decoder on the Canon can.

Try generating the image with 1D-MH in your program (or submit the fax 
requesting 1D-MH).  This will make the image get converted on-the-fly 
when it's being faxed from 1D-MH to 2D-MMR.

Lee.

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