[hylafax-users] Receiving fax errors

["Paul Yun" <paul@xxxxxxxxxxxx>]

I've been getting a lot of comrec errors recently.  Can someone help me troubleshoot this?  Thanks

 

COMREC received DCN

---- Transcript of session follows ----

May 31 14:53:39.67: [ 5556]: SESSION BEGIN 000001981 14432760028

May 31 14:53:39.67: [ 5556]: HylaFAX (tm) Version 4.2.0

May 31 14:53:39.67: [ 5556]: <-- [4:ATA\r]

May 31 14:53:48.44: [ 5556]: --> [7:CONNECT]

May 31 14:53:48.44: [ 5556]: ANSWER: FAX CONNECTION DEVICE '/dev/ttyS4'

May 31 14:53:48.44: [ 5556]: RECV FAX: begin

May 31 14:53:48.45: [ 5556]: --> [7:CONNECT]

May 31 14:53:48.46: [ 5556]: --> [7:CONNECT]

May 31 14:53:50.67: [ 5556]: --> [2:OK]

May 31 14:53:50.67: [ 5556]: <-- [9:AT+FRH=3\r]

May 31 14:53:53.77: [ 5556]: --> [0:]

May 31 14:53:53.77: [ 5556]: MODEM <Empty line>

May 31 14:53:53.78: [ 5556]: --> [2:]

May 31 14:53:53.78: [ 5556]: --> [2:OK]

May 31 14:53:53.78: [ 5556]: DELAY 1500 ms

May 31 14:53:55.28: [ 5556]: <-- [9:AT+FTH=3\r]

May 31 14:53:56.24: [ 5556]: --> [7:CONNECT]

May 31 14:53:56.25: [ 5556]: --> [7:CONNECT]

May 31 14:53:56.26: [ 5556]: --> [7:CONNECT]

May 31 14:53:58.46: [ 5556]: --> [2:OK]

May 31 14:53:58.46: [ 5556]: <-- [9:AT+FRH=3\r]

May 31 14:53:58.83: [ 5556]: --> [7:CONNECT]

May 31 14:54:00.54: [ 5556]: --> [2:OK]

May 31 14:54:00.54: [ 5556]: REMOTE TSI "301 881 4335"

May 31 14:54:00.54: [ 5556]: <-- [9:AT+FRH=3\r]

May 31 14:54:00.55: [ 5556]: --> [7:CONNECT]

May 31 14:54:00.84: [ 5556]: --> [2:OK]

May 31 14:54:00.84: [ 5556]: REMOTE wants 9600 bit/s

May 31 14:54:00.84: [ 5556]: REMOTE wants A4 page width (215 mm)

May 31 14:54:00.84: [ 5556]: REMOTE wants unlimited page length

May 31 14:54:00.84: [ 5556]: REMOTE wants 3.85 line/mm

May 31 14:54:00.84: [ 5556]: REMOTE wants 1-D MH

May 31 14:54:00.84: [ 5556]: <-- [9:AT+FRH=3\r]

May 31 14:54:00.85: [ 5556]: --> [7:CONNECT]

May 31 14:54:00.90: [ 5556]: --> [2:]

May 31 14:54:00.90: [ 5556]: --> [10:NO CARRIER]

May 31 14:54:00.90: [ 5556]: RECV training at v.29 9600 bit/s

May 31 14:54:00.90: [ 5556]: <-- [10:AT+FRM=96\r]

May 31 14:54:01.43: [ 5556]: --> [7:CONNECT]

May 31 14:54:02.94: [ 5556]: RECV: TCF 1808 bytes, 0% non-zero, 1799 zero-run

May 31 14:54:02.94: [ 5556]: --> [10:NO CARRIER]

May 31 14:54:02.94: [ 5556]: DELAY 75 ms

May 31 14:54:03.02: [ 5556]: TRAINING succeeded

May 31 14:54:03.02: [ 5556]: <-- [9:AT+FTH=3\r]

May 31 14:54:03.98: [ 5556]: --> [7:CONNECT]

May 31 14:54:04.37: [ 5556]: --> [2:OK]

May 31 14:54:04.37: [ 5556]: <-- [10:AT+FRM=96\r]

May 31 14:54:05.08: [ 5556]: --> [7:CONNECT]

May 31 14:54:05.08: [ 5556]: RECV: begin page

May 31 14:54:30.84: [ 5556]: RECV: 528 total lines, 73 bad lines, 30 consecutive bad lines

May 31 14:54:30.84: [ 5556]: RECV: REJECT page quality, 86% good lines (95% required)

May 31 14:54:30.84: [ 5556]: RECV: end page

May 31 14:54:30.84: [ 5556]: --> [10:NO CARRIER]

May 31 14:54:30.84: [ 5556]: <-- [9:AT+FRH=3\r]

May 31 14:54:31.06: [ 5556]: --> [7:CONNECT]

May 31 14:54:32.12: [ 5556]: --> [2:OK]

May 31 14:54:32.12: [ 5556]: RECV recv EOP (no more pages or documents)

May 31 14:54:32.12: [ 5556]: <-- [9:AT+FRS=7\r]

May 31 14:54:32.30: [ 5556]: --> [2:OK]

May 31 14:54:32.30: [ 5556]: <-- [9:AT+FTH=3\r]

May 31 14:54:33.36: [ 5556]: --> [7:CONNECT]

May 31 14:54:33.85: [ 5556]: --> [2:OK]

May 31 14:54:33.85: [ 5556]: RECV send RTN (retrain negative)

May 31 14:54:33.85: [ 5556]: <-- [9:AT+FRH=3\r]

May 31 14:54:34.05: [ 5556]: --> [7:CONNECT]

May 31 14:54:35.19: [ 5556]: --> [2:OK]

May 31 14:54:35.19: [ 5556]: RECV recv DCN

May 31 14:54:35.19: [ 5556]: RECV keeping unconfirmed page

May 31 14:54:35.19: [ 5556]: RECV FAX (000001981): from 301 881 4335, page 1 in 0:32, INF, 3.85 line/mm, 1-D MH, 9600 bit/s

May 31 14:54:35.19: [ 5556]: RECV FAX (000001981): recvq/fax000001837.tif from 301 881 4335, route to <unspecified>, 1 pages in 0:47

May 31 14:54:35.19: [ 5556]: RECV FAX: COMREC received DCN

May 31 14:54:35.19: [ 5556]: <-- [9:AT+FTH=3\r]

May 31 14:54:36.25: [ 5556]: --> [7:CONNECT]

May 31 14:54:36.75: [ 5556]: --> [2:OK]

May 31 14:54:36.75: [ 5556]: RECV FAX (000001981): session with 301 881 4335 terminated abnormally: COMREC received DCN

May 31 14:54:36.75: [ 5556]: RECV FAX: bin/faxrcvd "recvq/fax000001837.tif" "ttyS4" "000001981" "COMREC received DCN" "" ""

May 31 14:54:36.75: [ 5556]: RECV FAX: end

May 31 14:54:36.75: [ 5556]: SESSION END

Paul Yun
AIRO Tech OMD, Inc
7310 Grace Drive
Columbia, MD 21044

Email: paul@xxxxxxxxxxxx
Phone: (443) 535-8801
Fax: (443) 535-0013