[hylafax-users] Can anyone shed some light

["Eric Balsa" <ericb@xxxxxxxxxxx>]

Hello All,

I am getting an inordinate number of these rejections:

Your facsimile job to 925-730-3541 failed because:
    No response to PPS repeated 3 times.; Giving up after 3 attempts to send
same page

I am curious as to why they are happening, and if there is anything I can do
to fix them. I have seen the thread below, but I am unclear what to change
in ttyS2.config (the wait commands) from the config/topic file.
Additionally, the original poster said that this didn't work -- and we seem
to be using the same hardware (USR 5610 modems). I will try anything to get
rid of the errors. I am seeing problems, not just to Xerox machines, but HPs
too. I am not sure it has anything to do with the remote end but I am
*really* new at this. Is this a hardware problem? 

http://www.hylafax.org/archive/2004-08/msg00365.php

Thanks for any help,
--Eric

Log:

Feb 01 14:51:42.89: [ 9304]: SESSION BEGIN 000001049 16059257303541
Feb 01 14:51:42.89: [ 9304]: HylaFAX (tm) Version 4.2.0
Feb 01 14:51:42.89: [ 9304]: SEND FAX: JOB 656 DEST 925-730-3541 COMMID
000001049 DEVICE '/dev/ttyS2'
Feb 01 14:51:42.89: [ 9304]: <-- [12:AT+FCLASS=1\r]
Feb 01 14:51:43.00: [ 9304]: --> [2:OK]
Feb 01 14:51:43.00: [ 9304]: DIAL 9257303541
Feb 01 14:51:43.00: [ 9304]: <-- [15:ATDT9257303541\r]
Feb 01 14:51:52.92: [ 9304]: --> [7:CONNECT]
Feb 01 14:51:53.88: [ 9304]: --> [2:OK]
Feb 01 14:51:53.88: [ 9304]: REMOTE NSF "AD 00 00 79 21 A1 C8 0A"
Feb 01 14:51:53.88: [ 9304]: NSF remote fax equipment: Pitney Bowes 
Feb 01 14:51:53.88: [ 9304]: <-- [9:AT+FRH=3\r]
Feb 01 14:51:53.89: [ 9304]: --> [7:CONNECT]
Feb 01 14:51:54.82: [ 9304]: --> [2:OK]
Feb 01 14:51:54.82: [ 9304]: REMOTE NSF "00 00 09 00 60 00 68 98 44 A8 C4 98
28 A8 F0 24 18 44 98 68 24 F0 44 A8 04 F8 F0 00 00"
Feb 01 14:51:54.82: [ 9304]: NSF remote fax equipment: Xerox/Toshiba 
Feb 01 14:51:54.82: [ 9304]: <-- [9:AT+FRH=3\r]
Feb 01 14:51:54.83: [ 9304]: --> [7:CONNECT]
Feb 01 14:51:55.51: [ 9304]: --> [2:OK]
Feb 01 14:51:55.51: [ 9304]: REMOTE CSI "925 730 3541"
Feb 01 14:51:55.51: [ 9304]: <-- [9:AT+FRH=3\r]
Feb 01 14:51:55.52: [ 9304]: --> [7:CONNECT]
Feb 01 14:51:55.86: [ 9304]: --> [2:OK]
Feb 01 14:51:55.86: [ 9304]: REMOTE best rate 33600 bit/s
Feb 01 14:51:55.86: [ 9304]: REMOTE max A4 page width (215 mm)
Feb 01 14:51:55.86: [ 9304]: REMOTE max unlimited page length
Feb 01 14:51:55.86: [ 9304]: REMOTE best vres 15.4 line/mm
Feb 01 14:51:55.86: [ 9304]: REMOTE best format 2-D MMR
Feb 01 14:51:55.86: [ 9304]: REMOTE supports T.30 Annex A, 256-byte ECM
Feb 01 14:51:55.86: [ 9304]: REMOTE best 0 ms/scanline
Feb 01 14:51:55.86: [ 9304]: USE 14400 bit/s
Feb 01 14:51:55.86: [ 9304]: USE error correction mode
Feb 01 14:51:55.86: [ 9304]: USE 0 ms/scanline
Feb 01 14:51:55.86: [ 9304]: SEND file "docq/doc1240.ps;f0"
Feb 01 14:51:55.86: [ 9304]: USE A4 page width (215 mm)
Feb 01 14:51:55.86: [ 9304]: USE unlimited page length
Feb 01 14:51:55.86: [ 9304]: USE 3.85 line/mm
Feb 01 14:51:55.86: [ 9304]: USE 2-D MMR
Feb 01 14:51:55.86: [ 9304]: SEND training at v.17 14400 bit/s
Feb 01 14:51:55.86: [ 9304]: <-- [9:AT+FTH=3\r]
Feb 01 14:51:56.05: [ 9304]: --> [7:CONNECT]
Feb 01 14:51:56.05: [ 9304]: <-- data [23]
Feb 01 14:51:56.05: [ 9304]: <-- data [2]
Feb 01 14:51:56.06: [ 9304]: --> [7:CONNECT]
Feb 01 14:51:56.06: [ 9304]: <-- data [7]
Feb 01 14:51:56.06: [ 9304]: <-- data [2]
Feb 01 14:51:58.05: [ 9304]: --> [2:OK]
Feb 01 14:51:58.05: [ 9304]: <-- [9:AT+FTS=7\r]
Feb 01 14:51:58.13: [ 9304]: --> [2:OK]
Feb 01 14:51:58.13: [ 9304]: <-- [11:AT+FTM=145\r]
Feb 01 14:51:59.60: [ 9304]: --> [7:CONNECT]
Feb 01 14:51:59.60: [ 9304]: <-- data [1024]
Feb 01 14:51:59.60: [ 9304]: <-- data [1024]
Feb 01 14:51:59.60: [ 9304]: <-- data [652]
Feb 01 14:51:59.60: [ 9304]: <-- data [2]
Feb 01 14:52:01.13: [ 9304]: --> [2:OK]
Feb 01 14:52:01.13: [ 9304]: <-- [9:AT+FRS=1\r]
Feb 01 14:52:01.15: [ 9304]: --> [2:OK]
Feb 01 14:52:01.15: [ 9304]: <-- [9:AT+FRH=3\r]
Feb 01 14:52:02.42: [ 9304]: --> [7:CONNECT]
Feb 01 14:52:03.50: [ 9304]: --> [2:OK]
Feb 01 14:52:03.50: [ 9304]: TRAINING succeeded
Feb 01 14:52:03.50: [ 9304]: SEND begin page
Feb 01 14:52:03.51: [ 9304]: SEND EOFB
Feb 01 14:52:03.51: [ 9304]: SEND send frame number 0
Feb 01 14:52:03.51: [ 9304]: SEND send frame number 1
Feb 01 14:52:03.51: [ 9304]: SEND send frame number 2
Feb 01 14:52:03.51: [ 9304]: SEND send frame number 3
Feb 01 14:52:03.51: [ 9304]: SEND send frame number 4
Feb 01 14:52:03.51: [ 9304]: SEND send frame number 5
Feb 01 14:52:03.51: [ 9304]: SEND send frame number 6
Feb 01 14:52:03.51: [ 9304]: SEND send frame number 7
Feb 01 14:52:03.51: [ 9304]: SEND send frame number 8
Feb 01 14:52:03.51: [ 9304]: SEND send frame number 9
Feb 01 14:52:03.51: [ 9304]: SEND send frame number 10
Feb 01 14:52:03.51: [ 9304]: SEND send frame number 11
Feb 01 14:52:03.51: [ 9304]: SEND send frame number 12
Feb 01 14:52:03.51: [ 9304]: SEND send frame number 13
Feb 01 14:52:03.51: [ 9304]: SEND send frame number 14
Feb 01 14:52:03.51: [ 9304]: SEND send frame number 15
Feb 01 14:52:03.51: [ 9304]: DELAY 200 ms
Feb 01 14:52:03.71: [ 9304]: <-- [11:AT+FTM=146\r]
Feb 01 14:52:03.96: [ 9304]: --> [7:CONNECT]
Feb 01 14:52:03.96: [ 9304]: <-- data [1032]
Feb 01 14:52:03.96: [ 9304]: <-- data [1031]
Feb 01 14:52:03.96: [ 9304]: <-- data [1037]
Feb 01 14:52:03.96: [ 9304]: <-- data [1037]
Feb 01 14:52:05.62: [ 9304]: <-- data [569]
Feb 01 14:52:05.62: [ 9304]: <-- data [2]
Feb 01 14:52:06.58: [ 9304]: --> [2:OK]
Feb 01 14:52:06.58: [ 9304]: <-- [9:AT+FTS=9\r]
Feb 01 14:52:06.68: [ 9304]: --> [2:OK]
Feb 01 14:52:06.68: [ 9304]: <-- [9:AT+FTH=3\r]
Feb 01 14:52:06.83: [ 9304]: --> [7:CONNECT]
Feb 01 14:52:06.83: [ 9304]: <-- data [7]
Feb 01 14:52:06.83: [ 9304]: <-- data [2]
Feb 01 14:52:08.11: [ 9304]: --> [2:OK]
Feb 01 14:52:08.11: [ 9304]: SEND send PPS (partial page signal)
Feb 01 14:52:08.11: [ 9304]: SEND send EOP (no more pages or documents)
Feb 01 14:52:08.11: [ 9304]: <-- [9:AT+FRH=3\r]
Feb 01 14:52:08.26: [ 9304]: --> [7:CONNECT]
Feb 01 14:52:08.26: [ 9304]: --> [5:ERROR]
Feb 01 14:52:08.26: [ 9304]: MODEM Command error
Feb 01 14:52:08.26: [ 9304]: FCS error
Feb 01 14:52:08.26: [ 9304]: <-- [9:AT+FTH=3\r]
Feb 01 14:52:08.45: [ 9304]: --> [7:CONNECT]
Feb 01 14:52:08.45: [ 9304]: <-- data [7]
Feb 01 14:52:08.45: [ 9304]: <-- data [2]
Feb 01 14:52:09.74: [ 9304]: --> [2:OK]
Feb 01 14:52:09.74: [ 9304]: SEND send PPS (partial page signal)
Feb 01 14:52:09.74: [ 9304]: SEND send EOP (no more pages or documents)
Feb 01 14:52:09.74: [ 9304]: <-- [9:AT+FRH=3\r]
Feb 01 14:52:10.42: [ 9304]: --> [10:NO CARRIER]
Feb 01 14:52:10.42: [ 9304]: MODEM No carrier
Feb 01 14:52:10.42: [ 9304]: <-- [9:AT+FTH=3\r]
Feb 01 14:52:10.61: [ 9304]: --> [7:CONNECT]
Feb 01 14:52:10.61: [ 9304]: <-- data [7]
Feb 01 14:52:10.61: [ 9304]: <-- data [2]
Feb 01 14:52:11.90: [ 9304]: --> [2:OK]
Feb 01 14:52:11.90: [ 9304]: SEND send PPS (partial page signal)
Feb 01 14:52:11.90: [ 9304]: SEND send EOP (no more pages or documents)
Feb 01 14:52:11.90: [ 9304]: <-- [9:AT+FRH=3\r]
Feb 01 14:52:12.82: [ 9304]: --> [10:NO CARRIER]
Feb 01 14:52:12.82: [ 9304]: MODEM No carrier
Feb 01 14:52:12.82: [ 9304]: No response to PPS repeated 3 times.
Feb 01 14:52:12.82: [ 9304]: SEND end page
Feb 01 14:52:12.82: [ 9304]: SEND: No response to PPS repeated 3 times.;
Giving up after 3 attempts to send same page "docq/doc1240.ps;f0", dirnum 0
Feb 01 14:52:12.82: [ 9304]: <-- [9:AT+FTH=3\r]
Feb 01 14:52:13.01: [ 9304]: --> [7:CONNECT]
Feb 01 14:52:13.01: [ 9304]: <-- data [3]
Feb 01 14:52:13.01: [ 9304]: <-- data [2]
Feb 01 14:52:14.19: [ 9304]: --> [2:OK]
Feb 01 14:52:14.19: [ 9304]: <-- [5:ATH0\r]
Feb 01 14:52:14.29: [ 9304]: --> [2:OK]
Feb 01 14:52:14.29: [ 9304]: SESSION END





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