[hylafax-users] T.30 T2 timeout, expected page not received

["Phillips, Steve M. (IA)" <SMPhillips@xxxxxxxxxxxxxx>]

Hello,

 

I have recently began running Hylafax 4.1.7 on a Dell SC600 running Redhat 9.0 Linux. I have a Comtrol 8-port Rocketmodem III.

I am getting many T.30 T2 timeout, expected page not received errors.

I have contacted Comtrol who have a new driver in the works but they helped me apply a fix which has improved the situation.

I am still getting errors and have found that if a source times out it seems to always timeout.

Any suggested tweaks would be appreciated.

 

Here is one of my modem configs.

As you will see I have changed ServerTracing and SessionTracing as well as added Class1TCFRecvHack and Class1MsgTecvHackCmd.

 

CountryCode:            1

AreaCode:         800

FAXNumber:        +1.800.xxx.xxxx

LongDistancePrefix:     1

InternationalPrefix:    011

DialStringRules:  etc/dialrules

ServerTracing:          111

SessionTracing:         111

RecvFileMode:           0600

LogFileMode:            0600

DeviceMode:       0600

RingsBeforeAnswer:      1

SpeakerVolume:          off

GettyArgs:        "-h %l dx_%s"

LocalIdentifier:  "1-800-268-3442"

TagLineFont:            etc/lutRS18.pcf

TagLineFormat:          "From %%l|%c|Page %%P of %%T"

MaxRecvPages:           25

 

ModemType:        Class1            # use this to supply a hint

ModemRate:        19200       # rate for DCE-DTE communication

ModemFlowControl: rtscts            # default

 

ModemNoFlowCmd:         AT&K0       # setup no flow control

ModemHardFlowCmd: AT&K3       # setup hardware flow control

ModemSoftFlowCmd: AT&K4       # setup software flow control

ModemSetupDTRCmd: AT&D2       # setup so DTR drop resets modem

ModemSetupDCDCmd: AT&C1       # setup so DCD reflects carrier (or not)

 

ModemMfrQueryCmd: !Rockwell

ModemModelQueryCmd:     !RC288DPi

ModemRevQueryCmd: ATI3        # product information

 

ModemDialCmd:           ATDT%s            # T for tone dialing

 

Class1TCFRecvHack:      yes         # avoid +FCERROR before TCF

Class1MsgTecvHackCmd:   AT+FRS=1    # avoid +FCERROR before image

 

Here is a copy of a log which timed out.

 

Jun 08 13:40:28.93: [14933]: SESSION BEGIN 00001869 18002683442

 

Jun 08 13:40:28.93: [14933]: HylaFAX (tm) Version 4.1.7

 

Jun 08 13:40:28.93: [14933]: <-- [4:ATA\r]

 

Jun 08 13:40:35.14: [14933]: --> [7:CONNECT]

 

Jun 08 13:40:35.14: [14933]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyR1'

 

Jun 08 13:40:35.14: [14933]: MODEM input buffering enabled

 

Jun 08 13:40:35.14: [14933]: RECV FAX: begin

 

Jun 08 13:40:35.14: [14933]: MODEM input buffering disabled

 

Jun 08 13:40:35.14: [14933]: <-- HDLC<23:FF C0 02 4C 2C 2C CC B4 1C 6C 4C B4 0C 0C 1C B4 8C 04 04 04 04 04 04>

Jun 08 13:40:35.14: [14933]: <-- data [23]

 

Jun 08 13:40:35.14: [14933]: <-- data [2]

 

Jun 08 13:40:36.83: [14933]: --> [7:CONNECT]

 

Jun 08 13:40:36.83: [14933]: <-- HDLC<10:FF C8 01 00 77 5F 01 79 03 C0>

 

Jun 08 13:40:36.83: [14933]: <-- data [10]

 

Jun 08 13:40:36.83: [14933]: <-- data [2]

 

Jun 08 13:40:37.37: [14933]: --> [2:OK]

 

Jun 08 13:40:37.37: [14933]: <-- [9:AT+FRH=3\r]

 

Jun 08 13:40:37.74: [14933]: --> [7:CONNECT]

 

Jun 08 13:40:39.19: [14933]: --> HDLC<25:FF C0 C2 AC 1C 2C EC 0C 2C 6C 9C 8C AC 04 04 04 04 04 04 04 04 04 04 71 96>

 

Jun 08 13:40:39.19: [14933]: --> [2:OK]

 

Jun 08 13:40:39.19: [14933]: REMOTE TSI "xxxxxxxxxx"

 

Jun 08 13:40:39.19: [14933]: <-- [9:AT+FRH=3\r]

 

Jun 08 13:40:39.21: [14933]: --> [7:CONNECT]

 

Jun 08 13:40:39.53: [14933]: --> HDLC<12:FF C8 C1 00 45 1F 01 01 01 00 CC D3>

 

Jun 08 13:40:39.54: [14933]: --> [2:OK]

 

Jun 08 13:40:39.54: [14933]: REMOTE wants 14400 bit/s

 

Jun 08 13:40:39.54: [14933]: REMOTE wants page width 1728 pixels in 215 mm

 

Jun 08 13:40:39.54: [14933]: REMOTE wants unlimited page length

 

Jun 08 13:40:39.54: [14933]: REMOTE wants 3.85 line/mm

 

Jun 08 13:40:39.54: [14933]: REMOTE wants 2-D MR

 

Jun 08 13:40:39.54: [14933]: <-- [9:AT+FRH=3\r]

 

Jun 08 13:40:39.56: [14933]: --> [7:CONNECT]

 

Jun 08 13:40:39.68: [14933]: --> [3:û

---

]

 

Jun 08 13:40:39.68: [14933]: --> [5:ERROR]

 

Jun 08 13:40:39.68: [14933]: MODEM Command error

 

Jun 08 13:40:39.68: [14933]: RECV training at v.17 14400 bit/s

 

Jun 08 13:40:39.68: [14933]: <-- [11:AT+FRM=145\r]

 

Jun 08 13:40:41.28: [14933]: --> [7:CONNECT]

 

Jun 08 13:40:42.83: [14933]: RECV: TCF 2753 bytes, 1% non-zero, 2702 zero-run

 

Jun 08 13:40:42.84: [14933]: --> [10:NO CARRIER]

 

Jun 08 13:40:42.84: [14933]: DELAY 75 ms

 

Jun 08 13:40:42.92: [14933]: TRAINING succeeded

 

Jun 08 13:40:42.92: [14933]: <-- [9:AT+FTH=3\r]

 

Jun 08 13:40:42.96: [14933]: --> [7:CONNECT]

 

Jun 08 13:40:42.96: [14933]: <-- HDLC<3:FF C8 21>

 

Jun 08 13:40:42.96: [14933]: <-- data [3]

 

Jun 08 13:40:42.96: [14933]: <-- data [2]

 

Jun 08 13:40:44.27: [14933]: --> [2:OK]

 

Jun 08 13:40:44.27: [14933]: MODEM input buffering enabled

 

Jun 08 13:40:44.27: [14933]: <-- [11:AT+FRM=146\r]

 

Jun 08 13:40:51.27: [14933]: MODEM TIMEOUT: reading line from modem

 

Jun 08 13:40:51.27: [14933]: MODEM input buffering disabled

 

Jun 08 13:40:51.27: [14933]: <-- data [1]

 

Jun 08 13:40:51.28: [14933]: --> [2:OK]

 

Jun 08 13:40:51.28: [14933]: RECV FAX (00001869): recvq/fax01869.tif from xxxxxxxxxx, route to <unspecified>, 0 pages in 0:16

 

Jun 08 13:40:51.28: [14933]: RECV FAX: T.30 T2 timeout, expected page not received

 

Jun 08 13:40:51.28: [14933]: <-- [9:AT+FTH=3\r]

 

Jun 08 13:40:51.33: [14933]: --> [7:CONNECT]

 

Jun 08 13:40:51.33: [14933]: <-- HDLC<3:FF C8 5F>

 

Jun 08 13:40:51.33: [14933]: <-- data [3]

 

Jun 08 13:40:51.33: [14933]: <-- data [2]

 

Jun 08 13:40:52.64: [14933]: --> [2:OK]

 

Jun 08 13:40:52.64: [14933]: MODEM input buffering enabled

 

Jun 08 13:40:52.64: [14933]: RECV FAX (00001869): session with xxxxxxxxxx terminated abnormally: T.30 T2 timeout, expected page not received

 

Jun 08 13:40:52.64: [14933]: RECV FAX: bin/faxrcvd "recvq/fax01869.tif" "ttyR1" "00001869" "T.30 T2 timeout, expected page not received" "" ""

Jun 08 13:40:52.77: [14933]: RECV FAX: end

 

Jun 08 13:40:52.77: [14933]: SESSION END

 

 

Thanks

Steve