Re: [hylafax-users] Fax gets resent three times

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

On 2004.02.18 10:58 jburley-spam@xxxxxxxx wrote:
> Hello all,
>         I'm having a problem where a fax is being sent to a person
> three times.

Are you sure that the receiver is getting the full page image?

Your log indicates that you're sending a multi-page fax, and the error 
occurs after the first page.  So surely they're not getting the 
subsequent pages.  So, in a sense, they're not getting the fax.

> Sounded like it's thinking it's failing on the send, and retries...
> and each
> time it's actually sending the fax.
>
> Here's an output from one (I removed the fax number):

> Jan 19 12:14:10.82: [30138]: SEND end page
> Jan 19 12:14:14.05: [30138]: --> 
> [30:^S^Q^S^Q^S^Q^S^Q^S^Q^S^Q^S^Q^S^Q^S^Q^S^Q^S
> ^
> Q^S^Q^S^Q^S^Q^S^Q]
> Jan 19 12:14:14.05: [30138]: --> [2:OK]
> Jan 19 12:14:14.05: [30138]: <-- [9:AT+FTS=7\r]
> Jan 19 12:14:14.13: [30138]: --> [2:OK]
> Jan 19 12:14:14.13: [30138]: SEND send MPS (more pages, same document)
> Jan 19 12:14:14.13: [30138]: <-- [9:AT+FTH=3\r]
> Jan 19 12:14:14.28: [30138]: --> [7:CONNECT]
> Jan 19 12:14:14.28: [30138]: <-- data [3]
> Jan 19 12:14:14.28: [30138]: <-- data [2]
> Jan 19 12:14:15.46: [30138]: --> [2:OK]
> Jan 19 12:14:15.46: [30138]: <-- [9:AT+FRH=3\r]
> Jan 19 12:14:15.58: [30138]: --> [10:NO CARRIER]
> Jan 19 12:14:15.58: [30138]: MODEM No carrier

This indicates (inconclusively) that the remote has hung up.

Lee.

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