Re: [hylafax-users] Still cannot print from Quickbooks2003

["John Berry" <john@xxxxxxxxxx>]

Thanx to Michael (also my son's name!) I have updated the Ghostscript to 7.0
and fonts to 6.5. I also removed the custom fonts on the Quickbooks Estimate
Template. All three of these changes solved the problem! I downloaded the
RPM updates from contribs.org by searching ghostscript. I have an SME
server...

Thank You,
 
John Berry, Owner
Lantex Voice & Data Systems

> -----Original Message-----
> From: Michael Stowe [mailto:mstowe@xxxxxxxxxxxxxxxxxxxx]
> Sent: Tuesday, November 25, 2003 9:38 AM
> To: john@xxxxxxxxxx
> Cc: hylafax-users@xxxxxxxxxxx
> Subject: Re: [hylafax-users] Still cannot print from Quickbooks2003
> 
> > I am desperate for an answer (as you can probably tell) and this is the
> > fourth post. Please somebody help me...
> > Every time I try to print from QuickbooksPro2003, I get the following
> > error:
> > "Converted document is not valid TIFF"
> 
> From the sound of the error, HylaFAX isn't able to process the TIFF file.
> In other words, this:
> 
> Quickbooks->PostScript->Tiff->HylaFAX
> 
> is broken somewhere between PostScript and Tiff.  Ghostscript is what does
> the conversion, and here's no doubt where your issue lies.  The most
> likely scenario is that the generated postscript can't be handled by your
> version or configuration of ghostscript, so it's not creating a valid
> TIFF.
> 
> I note that it works perfectly well for me, though I'm using ghostscript
> 7.07.  It's possible that it's as simple as that.
> 
> For reference:
> 
> ghostscript-fonts-6.0
> ghostscript-7.07
> libtiff3-3.5.7
> libhylafax4.1.1-4.1.6
> hylafax-client-4.1.6
> hylafax-4.1.6
> hylafax-server-4.1.6
> 
> 
> > Does anyone know how to fix this??
> > Here is the layout:
> > SME server v6.03 (with latest updates)
> > Using SME rpm for hylafax from contribs.org
> > Hyla fax 4.15-1rh7
> > Libtiff 3.5.7-2
> > Ghostscript 5.50-8 GS font 5.50-3
> > Using WHFC with Apple laserwrtiter 12/640 (also have tried 16/600)
> driver
> >
> > Thank You,
> >
> > John Berry, Owner
> > Lantex Voice & Data Systems
> >
> >
> > Thank You,
> >
> > John Berry, Owner
> > Lantex Voice & Data Systems
> > 312 Billow Dr
> > San Diego, CA 92114
> > 619-690-4428 fax619-741-6821
> > john@xxxxxxxxxx lic#805538
> >
> >
> 



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