Re: [hylafax-users] Tiff Error

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

When we successfully perform an "RTN" signal and subsequent protocol 
the page is rewritten.  So in the log you show, the "corrupt" page (the 
one for which we sent RTN) never ended up in the final TIFF file.  If 
your TIFF viewer says that it is corrupt then the corruption somehow 
got past the copy-quality mechanism (not impossible).  At this point, 
if you want to "clean up" the "corrupt" TIFF image you could run it 
through tiffcp.  If you want to see the pages after the corrupt one 
without "correcting" any data, then you could use tiffsplit.  You could 
also just try using a different image viewer.

If you increase the tolerance for image corruption you'll only 
encourage this frequency of occurrence.

Lee.


On 2003.11.19 07:19 Jeff Honken wrote:
> I'm receiving some faxes that when I view the .tiff I get an error of
> "The
> requested page cannot be displayed.  The requested page has a format
> that is
> invalid or not supported".  In the log file below I can view the .tiff
> until
> I reach page 9.  It then gives the above message.  Would increasing
> the
> "page quality count to a higher number eliminate this problem?  I
> understand
> that this page may be junk but there's more pages in the fax that I
> can't
> view due to this page.  I'd appreciate any help that anyone can give.
> I'm
> on Hylafax 4.1.7 and Redhat 7.3.
>
>  Nov 18 10:44:35.27: [ 1085]: RECV FAX (00000013): from 15632433379,
> page 8
> in 0:16, INF, 3.85 line/mm, 2-D MR, 14400 bit/s
> Nov 18 10:44:35.27: [ 1085]: <-- data [3]
> Nov 18 10:44:35.27: [ 1085]: <-- data [2]
> Nov 18 10:44:36.01: [ 1085]: --> [2:OK]
> Nov 18 10:44:36.01: [ 1085]: <-- [11:AT+FRM=146\r]
> Nov 18 10:44:36.94: [ 1085]: --> [7:CONNECT]
> Nov 18 10:44:36.94: [ 1085]: RECV: begin page
> Nov 18 10:45:04.90: [ 1085]: RECV: 1079 total lines, 6 bad lines, 6
> consecutive bad lines


> Nov 18 10:45:04.90: [ 1085]: RECV: REJECT page quality, 6-line run
> (max 5)
> Nov 18 10:45:04.90: [ 1085]: RECV: end page
> Nov 18 10:45:04.90: [ 1085]: --> [10:NO CARRIER]
> Nov 18 10:45:04.90: [ 1085]: <-- [9:AT+FRH=3\r]
> Nov 18 10:45:04.94: [ 1085]: --> [7:CONNECT]
> Nov 18 10:45:06.07: [ 1085]: --> [2:OK]
> Nov 18 10:45:06.07: [ 1085]: RECV recv MPS (more pages, same document)
> Nov 18 10:45:06.07: [ 1085]: DELAY 70 ms
> Nov 18 10:45:06.14: [ 1085]: <-- [9:AT+FTH=3\r]
> Nov 18 10:45:06.28: [ 1085]: --> [7:CONNECT]
> Nov 18 10:45:06.28: [ 1085]: <-- data [3]
> Nov 18 10:45:06.28: [ 1085]: <-- data [2]
> Nov 18 10:45:07.02: [ 1085]: --> [2:OK]
> Nov 18 10:45:07.02: [ 1085]: RECV send RTN (retrain negative)
> Nov 18 10:45:07.02: [ 1085]: <-- [9:AT+FRH=3\r]
> Nov 18 10:45:07.18: [ 1085]: --> [7:CONNECT]
> Nov 18 10:45:08.91: [ 1085]: --> [2:OK]
> Nov 18 10:45:08.91: [ 1085]: REMOTE TSI "15632433379"
> Nov 18 10:45:08.91: [ 1085]: <-- [9:AT+FRH=3\r]
> Nov 18 10:45:08.94: [ 1085]: --> [7:CONNECT]
> Nov 18 10:45:09.19: [ 1085]: --> [2:OK]
> Nov 18 10:45:09.19: [ 1085]: REMOTE wants 12000 bit/s
> Nov 18 10:45:09.19: [ 1085]: REMOTE wants page width 1728 pixels in
> 215 mm
> Nov 18 10:45:09.19: [ 1085]: REMOTE wants unlimited page length
> Nov 18 10:45:09.19: [ 1085]: REMOTE wants 3.85 line/mm
> Nov 18 10:45:09.19: [ 1085]: REMOTE wants 2-D MR
> Nov 18 10:45:09.19: [ 1085]: RECV training at v.17 12000 bit/s
> Nov 18 10:45:09.19: [ 1085]: <-- [11:AT+FRM=121\r]
> Nov 18 10:45:10.90: [ 1085]: --> [7:CONNECT]
> Nov 18 10:45:12.42: [ 1085]: RECV: TCF 2240 bytes, 0% non-zero, 2231
> zero-run
> Nov 18 10:45:12.42: [ 1085]: --> [10:NO CARRIER]
> Nov 18 10:45:12.42: [ 1085]: DELAY 75 ms
> Nov 18 10:45:12.50: [ 1085]: TRAINING succeeded
> Nov 18 10:45:12.50: [ 1085]: <-- [9:AT+FTH=3\r]
> Nov 18 10:45:12.64: [ 1085]: --> [7:CONNECT]
> Nov 18 10:45:12.64: [ 1085]: <-- data [3]
> Nov 18 10:45:12.64: [ 1085]: <-- data [2]
> Nov 18 10:45:13.38: [ 1085]: --> [2:OK]
> Nov 18 10:45:13.38: [ 1085]: <-- [11:AT+FRM=122\r]
> Nov 18 10:45:14.38: [ 1085]: --> [7:CONNECT]
> Nov 18 10:45:14.38: [ 1085]: RECV: begin page
> Nov 18 10:45:48.48: [ 1085]: RECV: 1062 total lines, 0 bad lines, 0
> consecutive bad lines
> Nov 18 10:45:48.48: [ 1085]: RECV: end page
> Nov 18 10:45:48.48: [ 1085]: --> [10:NO CARRIER]
> Nov 18 10:45:48.48: [ 1085]: <-- [9:AT+FRH=3\r]
> Nov 18 10:45:48.53: [ 1085]: --> [7:CONNECT]
> Nov 18 10:45:49.64: [ 1085]: --> [2:OK]
> Nov 18 10:45:49.64: [ 1085]: RECV recv MPS (more pages, same document)
> Nov 18 10:45:49.64: [ 1085]: DELAY 70 ms
> Nov 18 10:45:49.71: [ 1085]: <-- [9:AT+FTH=3\r]
> Nov 18 10:45:49.85: [ 1085]: --> [7:CONNECT]
> Nov 18 10:45:49.85: [ 1085]: RECV send MCF (message confirmation)
> Nov 18 10:45:49.85: [ 1085]: RECV FAX (00000013): from 15632433379,
> page 9
> in 1:14, INF, 3.85 line/mm, 2-D MR, 12000 bit/s
> Nov 18 10:45:49.85: [ 1085]: <-- data [3]
> Nov 18 10:45:49.85: [ 1085]: <-- data [2]
> Nov 18 10:45:50.59: [ 1085]: --> [2:OK]
> Nov 18 10:45:50.59: [ 1085]: <-- [11:AT+FRM=122\r]
> Nov 18 10:45:51.67: [ 1085]: --> [7:CONNECT]
> Nov 18 10:45:51.67: [ 1085]: RECV: begin page
> Nov 18 10:46:05.16: [ 1085]: RECV: 1074 total lines, 0 bad lines, 0
> consecutive bad lines
> Nov 18 10:46:05.16: [ 1085]: RECV: end page
> Nov 18 10:46:05.16: [ 1085]: --> [10:NO CARRIER]
> Nov 18 10:46:05.16: [ 1085]: <-- [9:AT+FRH=3\r]
> Nov 18 10:46:05.21: [ 1085]: --> [7:CONNECT]
> Nov 18 10:46:06.36: [ 1085]: --> [2:OK]
> Nov 18 10:46:06.36: [ 1085]: RECV recv MPS (more pages, same document)
> Nov 18 10:46:06.36: [ 1085]: DELAY 70 ms
> Nov 18 10:46:06.43: [ 1085]: <-- [9:AT+FTH=3\r]
> Nov 18 10:46:06.57: [ 1085]: --> [7:CONNECT]
> Nov 18 10:46:06.57: [ 1085]: RECV send MCF (message confirmation)
>
>
>
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