[hylafax-users] Black faxes

[hylafax-users-bounce@hylafax.org]

Hello all, 
I am using hylafax 4.1_1 on FreeBSD FreeBSD 4.6 and I am having a black fax problem.  We get many a day, and most of them are from people who will refax and have the fax come through properly.  I can not tell from the error log what the problem with the configuration is and I am hoping someone can help me out.  The log file follows.  

Thanks in advance for any help you can give. 
			-Mike

An attempt to receive facsimile on cuaa0 failed because:

    

    ---- Transcript of session follows ----

Jun 19 08:58:51.51: [  140]: SESSION BEGIN 00004626 17033684213
Jun 19 08:58:51.51: [  140]: <-- [4:ATA\r]
Jun 19 08:58:57.52: [  140]: --> [7:CONNECT]
Jun 19 08:58:57.52: [  140]: ANSWER: FAX CONNECTION
Jun 19 08:58:57.52: [  140]: RECV FAX: begin
Jun 19 08:58:59.21: [  140]: --> [7:CONNECT]
Jun 19 08:58:59.73: [  140]: --> [2:OK]
Jun 19 08:58:59.73: [  140]: <-- [9:AT+FRH=3\r]
Jun 19 08:59:00.66: [  140]: --> [7:CONNECT]
Jun 19 08:59:01.59: [  140]: --> [2:OK]
Jun 19 08:59:01.59: [  140]: REMOTE wants 14400 bit/s
Jun 19 08:59:01.59: [  140]: REMOTE wants page width 1728 pixels in 215 mm
Jun 19 08:59:01.59: [  140]: REMOTE wants unlimited page length 
Jun 19 08:59:01.59: [  140]: REMOTE wants 3.85 line/mm
Jun 19 08:59:01.59: [  140]: REMOTE wants 2-D MR
Jun 19 08:59:01.59: [  140]: RECV training at v.17 14400 bit/s
Jun 19 08:59:01.59: [  140]: <-- [11:AT+FRM=145\r]
Jun 19 08:59:03.28: [  140]: --> [7:CONNECT]
Jun 19 08:59:04.85: [  140]: RECV: TCF 2792 bytes, 1% non-zero, 2746 zero-run
Jun 19 08:59:04.85: [  140]: --> [10:NO CARRIER]
Jun 19 08:59:04.85: [  140]: DELAY 75 ms
Jun 19 08:59:04.94: [  140]: <-- [9:AT+FTH=3\r]
Jun 19 08:59:04.98: [  140]: --> [7:CONNECT]
Jun 19 08:59:06.27: [  140]: --> [2:OK]
Jun 19 08:59:06.27: [  140]: TRAINING succeeded
Jun 19 08:59:06.27: [  140]: <-- [11:AT+FRM=146\r]
Jun 19 08:59:07.34: [  140]: --> [7:CONNECT]
Jun 19 08:59:07.34: [  140]: RECV: begin page
Jun 19 08:59:18.23: [  140]: RECV: 1055 total lines, 0 bad lines, 0 consecutive bad lines
Jun 19 08:59:18.23: [  140]: RECV: end page
Jun 19 08:59:18.23: [  140]: --> [10:NO CARRIER]
Jun 19 08:59:18.23: [  140]: <-- [9:AT+FRH=3\r]
Jun 19 08:59:18.58: [  140]: --> [7:CONNECT]
Jun 19 08:59:19.31: [  140]: --> [2:OK]
Jun 19 08:59:19.31: [  140]: RECV recv EOP (no more pages or documents)
Jun 19 08:59:19.31: [  140]: DELAY 150 ms
Jun 19 08:59:19.47: [  140]: <-- [9:AT+FTH=3\r]
Jun 19 08:59:19.52: [  140]: --> [7:CONNECT]
Jun 19 08:59:20.81: [  140]: --> [2:OK]
Jun 19 08:59:20.81: [  140]: RECV send MCF (message confirmation)
Jun 19 08:59:20.81: [  140]: RECV FAX (00004626): from <UNSPECIFIED>, page 1 in 0:14, INF, 3.85 line/mm, 2-D MR, 14400 bit/s
Jun 19 08:59:20.81: [  140]: RECV FAX (00004626): recvq/fax03893.tif from <UNSPECIFIED>, route to <unspecified>, 1 pages in 0:23
Jun 19 08:59:20.81: [  140]: <-- [9:AT+FRH=3\r]
Jun 19 08:59:21.72: [  140]: --> [7:CONNECT]
Jun 19 08:59:22.61: [  140]: --> [2:OK]
Jun 19 08:59:22.61: [  140]: RECV FAX: bin/faxrcvd "recvq/fax03893.tif" "cuaa0" "00004626" ""

Mike Lanouette
IT Director
Tinder Wholesale
(703) 368-9544 ext 124
703-368-4213 fax
mlanouette@tinderwholesale.com


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