Re: [hylafax-users] T.30 T2 timeout MT1932ZDX

["Kurt Yoder" <kylist@shcorp.com>]

You can set "ServerTracing" and "SessionTracing" both to 111 to see what
modem commands were sent and what each one's response was. These logs will
be in your hylafax logging location (eg on debian it's at:
/var/log/hylafax/hylafax.log).

James Earl said:
> Hello!
>
> I'm running Hylafax 4.1 under FreeBSD 4.5, using a MT1932ZDX modem with
> the latest firmware (according to Multi-Tech).
>
> We use our system for both sending and receiving faxes.  A couple of
> our customers have experienced problems sending us faxes since we
> started running the Hylafax server.  The log shows the "T.30 T2
> timeout" error.
>
> I have e-mailed Multi-Tech and they are in correspondence with me
> regarding this T.30 T2 timeout issue.  They said I could try using the
> ATS38=35&W command, but they would also like a modem log.
>
> I'm a little confused as to where I could at this S38 command?  I can't
> seem to figure out which hylafax-config modem command is the right one
> to use.
>
> Also, is the information provided in the hylafax/log/* logs the best
> information to send Multi-Tech?  Perhaps I haven't searched the mailing
> list archives long enough, but I haven't seen a "quick" answer as to
> whether this is a problem with the fax server, or with the client (or
> customers / sending) fax machine?
>
> When this error occurs, is it just hylafax that diagnoses this error or
> does the modem provide an error code?
>
>
>
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-- 
Kurt Yoder
Sport & Health network administrator



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