[hylafax-users] Help: REMOTE HANGUP: DTE to DCE data underflow (code 43)

["Paul Anderson" <paul-anderson@paul-anderson.com>]

Hi,

    I've just installed Hylafax and I'm consistently getting  the error REMOTE HANGUP: DTE to DCE data underflow (code 43),  My System

 

    Redhat Linux 7.2

    Hylafax: 4.1 beta  (hylafax-4.1-1rh7.i386.rpm)

    Modem: Olitec SmartMemory 56000 (Rockwell/Conexant AC/K56)

 

A sample transmission trace is:

 

Jan 11 20:56:51.29: [ 8164]: SESSION BEGIN 00000011 31433254190
Jan 11 20:56:51.29: [ 8164]: HylaFAX (tm) Version 4.1
Jan 11 20:56:51.29: [ 8164]: SEND FAX: JOB 21 DEST +31-43-325-4190 COMMID 00000011
Jan 11 20:56:51.29: [ 8164]: DEVICE '/dev/ttyS0'
Jan 11 20:56:51.29: [ 8164]: DELAY 75 ms
Jan 11 20:56:51.37: [ 8164]: DELAY 2600 ms
Jan 11 20:56:53.97: [ 8164]: <-- [4:ATZ\r]
Jan 11 20:56:54.30: [ 8164]: --> [2:OK]
Jan 11 20:56:54.30: [ 8164]: <-- [5:ATE0\r]
Jan 11 20:56:54.82: [ 8164]: --> [4:ATE0]
Jan 11 20:56:54.82: [ 8164]: --> [2:OK]
Jan 11 20:56:54.82: [ 8164]: <-- [5:ATV1\r]
Jan 11 20:56:54.83: [ 8164]: --> [2:OK]
Jan 11 20:56:54.83: [ 8164]: <-- [5:ATQ0\r]
Jan 11 20:56:54.84: [ 8164]: --> [2:OK]
Jan 11 20:56:54.84: [ 8164]: <-- [7:ATS0=0\r]
Jan 11 20:56:54.85: [ 8164]: --> [2:OK]
Jan 11 20:56:54.85: [ 8164]: <-- [7:ATS8=2\r]
Jan 11 20:56:54.86: [ 8164]: --> [2:OK]
Jan 11 20:56:54.86: [ 8164]: <-- [8:ATS7=60\r]
Jan 11 20:56:54.88: [ 8164]: --> [2:OK]
Jan 11 20:56:54.88: [ 8164]: <-- [12:AT+FCLASS=2\r]
Jan 11 20:56:54.90: [ 8164]: --> [2:OK]
Jan 11 20:56:54.90: [ 8164]: <-- [10:AT+FTBC=0\r]
Jan 11 20:56:54.92: [ 8164]: --> [2:OK]
Jan 11 20:56:54.92: [ 8164]: <-- [10:AT+FBOR=0\r]
Jan 11 20:56:54.94: [ 8164]: --> [2:OK]
Jan 11 20:56:54.94: [ 8164]: <-- [13:AT+FPHCTO=30\r]
Jan 11 20:56:54.96: [ 8164]: --> [2:OK]
Jan 11 20:56:54.96: [ 8164]: <-- [24:AT+FDCC=1,5,2,2,0,0,0,0\r]
Jan 11 20:56:54.98: [ 8164]: --> [2:OK]
Jan 11 20:56:54.98: [ 8164]: <-- [5:ATM0\r]
Jan 11 20:56:54.99: [ 8164]: --> [2:OK]
Jan 11 20:56:54.99: [ 8164]: <-- [12:AT+FCLASS=2\r]
Jan 11 20:56:55.11: [ 8164]: --> [2:OK]
Jan 11 20:56:55.11: [ 8164]: <-- [10:AT+FTBC=0\r]
Jan 11 20:56:55.23: [ 8164]: --> [2:OK]
Jan 11 20:56:55.23: [ 8164]: <-- [10:AT+FBOR=0\r]
Jan 11 20:56:55.35: [ 8164]: --> [2:OK]
Jan 11 20:56:55.35: [ 8164]: <-- [13:AT+FPHCTO=30\r]
Jan 11 20:56:55.47: [ 8164]: --> [2:OK]
Jan 11 20:56:55.47: [ 8164]: <-- [24:AT+FDCC=1,5,2,2,0,0,0,0\r]
Jan 11 20:56:55.59: [ 8164]: --> [2:OK]
Jan 11 20:56:55.59: [ 8164]: <-- [24:AT+FLID="Paul Anderson"\r]
Jan 11 20:56:55.71: [ 8164]: --> [2:OK]
Jan 11 20:56:55.71: [ 8164]: DIAL 0433254190
Jan 11 20:56:55.71: [ 8164]: <-- [15:ATDT0433254190\r]
Jan 11 20:57:07.22: [ 8164]: --> [5:+FCON]
Jan 11 20:57:09.96: [ 8164]: --> [29:+FCSI: "         XXX XXXXXXX"]
Jan 11 20:57:09.96: [ 8164]: REMOTE CSI "XXX XXXXXXX"
Jan 11 20:57:10.28: [ 8164]: --> [22:+FDIS: 1,5,0,2,1,0,0,0]
Jan 11 20:57:10.39: [ 8164]: --> [2:OK]
Jan 11 20:57:10.39: [ 8164]: REMOTE best rate 14400 bit/s
Jan 11 20:57:10.39: [ 8164]: REMOTE max page width 1728 pixels in 215 mm
Jan 11 20:57:10.39: [ 8164]: REMOTE max unlimited page length
Jan 11 20:57:10.39: [ 8164]: REMOTE best vres 7.7 line/mm
Jan 11 20:57:10.39: [ 8164]: REMOTE best format 2-D MR
Jan 11 20:57:10.39: [ 8164]: REMOTE best 0 ms/scanline
Jan 11 20:57:10.39: [ 8164]: USE 14400 bit/s
Jan 11 20:57:10.39: [ 8164]: USE 0 ms/scanline
Jan 11 20:57:10.39: [ 8164]: SEND file "docq/doc21.ps;01"
Jan 11 20:57:10.39: [ 8164]: USE page width 1728 pixels in 215 mm
Jan 11 20:57:10.39: [ 8164]: USE unlimited page length
Jan 11 20:57:10.39: [ 8164]: USE 7.7 line/mm
Jan 11 20:57:10.39: [ 8164]: USE 1-D MR
Jan 11 20:57:10.39: [ 8164]: <-- [24:AT+FDIS=1,5,0,2,0,0,0,0\r]
Jan 11 20:57:10.52: [ 8164]: --> [2:OK]
Jan 11 20:57:10.52: [ 8164]: <-- [7:AT+FDT\r]
Jan 11 20:57:18.49: [ 8164]: --> [22:+FDCS: 1,5,0,2,0,0,0,0]
Jan 11 20:57:18.49: [ 8164]: --> [7:CONNECT]
Jan 11 20:57:18.49: [ 8164]: SEND wait for XON
Jan 11 20:57:18.49: [ 8164]: --> [1:]
Jan 11 20:57:18.49: [ 8164]: SEND begin page
Jan 11 20:57:20.49: [ 8164]: SENT 4868 bytes of data
Jan 11 20:57:21.04: [ 8164]: SEND end page
Jan 11 20:57:21.55: [ 8164]: --> [2:OK]
Jan 11 20:57:21.55: [ 8164]: SEND send EOP (no more pages or documents)
Jan 11 20:57:21.55: [ 8164]: <-- [9:AT+FET=2\r]
Jan 11 20:57:24.82: [ 8164]: --> [8:+FPTS: 2]
Jan 11 20:57:24.93: [ 8164]: --> [2:OK]
Jan 11 20:57:24.93: [ 8164]: SEND recv RTN (retrain negative)
Jan 11 20:57:24.93: [ 8164]: <-- [24:AT+FDIS=1,4,0,2,0,0,0,0\r]
Jan 11 20:57:25.05: [ 8164]: --> [2:OK]
Jan 11 20:57:25.05: [ 8164]: <-- [7:AT+FDT\r]
Jan 11 20:57:33.02: [ 8164]: --> [22:+FDCS: 1,3,0,2,0,0,0,0]
Jan 11 20:57:33.02: [ 8164]: --> [7:CONNECT]
Jan 11 20:57:33.02: [ 8164]: SEND wait for XON
Jan 11 20:57:33.02: [ 8164]: --> [1:]
Jan 11 20:57:33.02: [ 8164]: SEND begin page
Jan 11 20:57:34.60: [ 8164]: SENT 4868 bytes of data
Jan 11 20:57:41.55: [ 8164]: SEND end page
Jan 11 20:57:41.65: [ 8164]: --> [9:+FHNG: 43]
Jan 11 20:57:41.65: [ 8164]: REMOTE HANGUP: DTE to DCE data underflow (code 43)
Jan 11 20:57:42.10: [ 8164]: --> [2:OK]
Jan 11 20:57:42.10: [ 8164]: <-- [5:ATH0\r]
Jan 11 20:57:42.21: [ 8164]: --> [2:OK]
Jan 11 20:57:42.21: [ 8164]: SESSION END