[hylafax-users] destination fax machine is hang up

["Paulo Alex Dariva" <paulo.dariva@digitro.com.br>]

People

 

I user Hylafax with Rockwell RC144ACF modem.

The fax transmission fail with some fax models (mainly with Toshiba fax machine)

In this cases, destination fax machines hang up after receive the first page (this one is ok).

I dont know why destination fax machine is hang up.

 

Can any timer or delay is the cause this problem?

Any idea...

 

I printed the hylafax trace below:

.........

Apr 05 15:52:29.67: [ 1099]: SESSION BEGIN
Apr 05 15:52:29.67: [ 1099]: ioctl 2
Apr 05 15:52:29.67: [ 1099]: DELAY 2600 ms
Apr 05 15:52:32.27: [ 1099]: ioctl 2
Apr 05 15:52:32.27: [ 1099]: <-- [14:ATE0V1Q0S0=0H0]
Apr 05 15:52:32.42: [ 1099]: --> [2:OK]
Apr 05 15:52:32.42: [ 1099]: <-- [20:ATS8=2S7=60&K6&D2&C1]
Apr 05 15:52:32.56: [ 1099]: --> [2:OK]
Apr 05 15:52:32.56: [ 1099]: <-- [11:AT+FCLASS=1]
Apr 05 15:52:32.70: [ 1099]: --> [2:OK]
Apr 05 15:52:32.70: [ 1099]: <-- [8:AT+FAA=0]
Apr 05 15:52:32.84: [ 1099]: --> [2:OK]
Apr 05 15:52:32.84: [ 1099]: <-- [4:ATM0]
Apr 05 15:52:32.98: [ 1099]: --> [2:OK]
Apr 05 15:52:32.98: [ 1099]: <-- [11:AT+FCLASS=1]
Apr 05 15:52:33.12: [ 1099]: --> [2:OK]
Apr 05 15:52:33.12: [ 1099]: DIAL 002
Apr 05 15:52:33.12: [ 1099]: <-- [7:ATDT002]
Apr 05 15:52:47.96: [ 1099]: --> [7:CONNECT]
Apr 05 15:52:47.98: [ 1099]: Recebendo DIS
Apr 05 15:52:49.00: [ 1099]: --> [2:OK]
Apr 05 15:52:49.00: [ 1099]: <-- [8:AT+FRH=3]
Apr 05 15:52:49.04: [ 1099]: --> [7:CONNECT]
Apr 05 15:52:49.72: [ 1099]: --> [2:OK]
Apr 05 15:52:49.72: [ 1099]: REMOTE CSI "0482817299"
Apr 05 15:52:49.72: [ 1099]: <-- [8:AT+FRH=3]
Apr 05 15:52:49.76: [ 1099]: --> [7:CONNECT]
Apr 05 15:52:50.06: [ 1099]: --> [2:OK]
Apr 05 15:52:50.06: [ 1099]: REMOTE NSF 0x61001500
Apr 05 15:52:50.06: [ 1099]: REMOTE best rate 9600 bit/s
Apr 05 15:52:50.06: [ 1099]: REMOTE max page width 1728 pixels in 215 mm
Apr 05 15:52:50.06: [ 1099]: REMOTE max unlimited page length
Apr 05 15:52:50.06: [ 1099]: REMOTE best vres 7.7 line/mm
Apr 05 15:52:50.06: [ 1099]: REMOTE best format 1-D MR
Apr 05 15:52:50.06: [ 1099]: REMOTE best 20 ms, 10 ms/scanline
Apr 05 15:52:50.06: [ 1099]: REMOTE does not support PostScript transfer
Apr 05 15:52:50.06: [ 1099]: USE 9600 bit/s
Apr 05 15:52:50.06: [ 1099]: USE 20 ms, 10 ms/scanline
Apr 05 15:52:50.06: [ 1099]: SEND file "docq/doc6;31"

Apr 05 15:52:50.06: [ 1099]: USE page width 1728 pixels in 215 mm
Apr 05 15:52:50.06: [ 1099]: USE unlimited page length
Apr 05 15:52:50.06: [ 1099]: USE 7.7 line/mm
Apr 05 15:52:50.06: [ 1099]: USE 1-D MR
Apr 05 15:52:50.06: [ 1099]: params.br = 04
Apr 05 15:52:50.06: [ 1099]: SEND training at v.29 9600 bit/s
Apr 05 15:52:50.06: [ 1099]: <-- [8:AT+FTH=3]
Apr 05 15:52:50.14: [ 1099]: --> [7:CONNECT]
Apr 05 15:52:50.14: [ 1099]: <-- data [23]
Apr 05 15:52:50.14: [ 1099]: <-- data [2]
Apr 05 15:52:51.86: [ 1099]: --> [7:CONNECT]
Apr 05 15:52:51.86: [ 1099]: <-- data [7]
Apr 05 15:52:51.86: [ 1099]: <-- data [2]
Apr 05 15:52:52.32: [ 1099]: --> [2:OK]
Apr 05 15:52:52.32: [ 1099]: DELAY 75 ms
Apr 05 15:52:52.40: [ 1099]: <-- [9:AT+FTM=96]
Apr 05 15:52:52.48: [ 1099]: --> [7:CONNECT]
Apr 05 15:52:52.48: [ 1099]: <-- data [1024]
Apr 05 15:52:52.48: [ 1099]: <-- data [776]
Apr 05 15:52:52.48: [ 1099]: <-- data [2]
Apr 05 15:52:54.44: [ 1099]: --> [4:^S^Q^S^Q]
Apr 05 15:52:54.44: [ 1099]: --> [2:OK]
Apr 05 15:52:54.44: [ 1099]: <-- [8:AT+FRH=3]
Apr 05 15:52:54.86: [ 1099]: --> [7:CONNECT]
Apr 05 15:52:55.82: [ 1099]: --> [2:OK]
Apr 05 15:52:55.82: [ 1099]: TRAINING succeeded
Apr 05 15:52:55.82: [ 1099]: <-- [9:AT+FTM=96]
Apr 05 15:52:55.90: [ 1099]: --> [7:CONNECT]
Apr 05 15:52:55.90: [ 1099]: SEND begin page
Apr 05 15:52:55.91: [ 1099]: <-- data [1030]
Apr 05 15:52:55.91: [ 1099]: <-- data [1025]
...............

 

Apr 05 16:16:28.07: [ 1316]: <-- data [1027]
Apr 05 16:16:29.04: [ 1316]: <-- data [1029]
Apr 05 16:16:30.04: [ 1316]: <-- data [1024]
Apr 05 16:16:31.50: [ 1316]: <-- data [1025]
Apr 05 16:16:32.51: [ 1316]: <-- data [1024]

Apr 05 16:16:33.51: [ 1316]: <-- data [698]
Apr 05 16:16:33.55: [ 1316]: SENT 18106 bytes of data
Apr 05 16:16:33.55: [ 1316]: SEND 1D RTC
Apr 05 16:16:33.55: [ 1316]: <-- data [29]
Apr 05 16:16:33.55: [ 1316]: <-- data [2]
Apr 05 16:16:33.55: [ 1316]: SEND end page
Apr 05 16:16:39.55: [ 1316]: --> [136:]
Apr 05 16:16:39.55: [ 1316]: --> [2:OK]
Apr 05 16:16:39.55: [ 1316]: DELAY 75 ms
Apr 05 16:16:39.63: [ 1316]: SEND send MPS (more pages, same document)
Apr 05 16:16:39.63: [ 1316]: <-- [8:AT+FTH=3]
Apr 05 16:16:40.41: [ 1316]: --> [2:OK]
Apr 05 16:16:40.41: [ 1316]: SEND send MPS (more pages, same document)
Apr 05 16:16:40.41: [ 1316]: <-- [8:AT+FTH=3]
Apr 05 16:16:41.43: [ 1316]: --> [7:CONNECT]
Apr 05 16:16:41.43: [ 1316]: <-- data [3]
Apr 05 16:16:41.43: [ 1316]: <-- data [2]
Apr 05 16:16:42.81: [ 1316]: --> [7:CONNECT]
Apr 05 16:16:42.96: [ 1316]: --> [0:]
Apr 05 16:16:42.96: [ 1316]: MODEM <Empty line>
Apr 05 16:16:42.96: [ 1316]: SEND send MPS (more pages, same document)
Apr 05 16:16:42.96: [ 1316]: <-- [8:AT+FTH=3]
Apr 05 16:16:43.45: [ 1316]: --> [2:OK]
Apr 05 16:16:43.45: [ 1316]: <-- [8:AT+FTH=3]
Apr 05 16:16:43.53: [ 1316]: --> [7:CONNECT]
Apr 05 16:16:43.53: [ 1316]: <-- data [3]
Apr 05 16:16:43.53: [ 1316]: <-- data [2]
Apr 05 16:16:44.85: [ 1316]: --> [2:OK]
Apr 05 16:16:44.85: [ 1316]: SEND FAILED: Fax protocol error: No response to MPS or EOP repeated 3 tries: too many attempts to send

Apr 05 16:16:44.85: [ 1316]: <-- [4:ATH0]
Apr 05 16:16:46.07: [ 1316]: --> [2:OK]
Apr 05 16:16:46.07: [ 1316]: ioctl 2
Apr 05 16:16:46.07: [ 1316]: SESSION END

 

Can anyone help me?

 

Thanks

 

Paulo Alex Dariva
GTE - Digitro Tecnologia LTDA
mailto: dariva@digitro.com.br