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[hylafax-users] EOP Errors



Hi all,

I keep getting an error where the remote fax has "no response to MPS or
EOP".  My fax is sending out 2 pages and it occurs during the second page.
The result is that 3 copies of the first page is sent (I have the system
setup to retry/redial 3 times).  Below is a transcript of one session.
I'm using a ZyXEL U-1496e modem (set at Class 1) running on Red Hat 6.1
with HylaFAX 4.1Beta1.  Any thoughts?

Jason Gray  


Your facsimile job to xxx-xxxx failed because:
    No response to MPS or EOP repeated 3 tries; Giving up after 3 attempts
to send same page

    ---- Transcript of session follows ----

Feb 15 14:57:02.02: [ 4544]: SESSION BEGIN 00000307 1604xxxxxxx
Feb 15 14:57:02.02: [ 4544]: SEND FAX: JOB 2614 DEST xxx-xxxx COMMID
00000307
Feb 15 14:57:02.02: [ 4544]: DELAY 2600 ms
Feb 15 14:57:04.62: [ 4544]: <-- [34:AT&B1&N0&S0*F0S38.3=1E0V1Q0S0=0H0\r]
Feb 15 14:57:04.84: [ 4544]: --> [2:OK]
Feb 15 14:57:04.84: [ 4544]: <-- [21:ATS8=2S7=60&H3&D2&C1\r]
Feb 15 14:57:04.86: [ 4544]: --> [2:OK]
Feb 15 14:57:04.86: [ 4544]: <-- [12:AT+FCLASS=1\r]
Feb 15 14:57:04.99: [ 4544]: --> [2:OK]
Feb 15 14:57:04.99: [ 4544]: <-- [9:AT+FAA=1\r]
Feb 15 14:57:05.00: [ 4544]: --> [2:OK]
Feb 15 14:57:05.00: [ 4544]: <-- [5:ATM0\r]
Feb 15 14:57:05.01: [ 4544]: --> [2:OK]
Feb 15 14:57:05.01: [ 4544]: <-- [12:AT+FCLASS=1\r]
Feb 15 14:57:05.24: [ 4544]: --> [2:OK]
Feb 15 14:57:05.24: [ 4544]: DIAL xxxxxxx
Feb 15 14:57:05.24: [ 4544]: <-- [12:ATDTxxxxxxx\r]
Feb 15 14:57:23.35: [ 4544]: --> [7:CONNECT]
Feb 15 14:57:25.05: [ 4544]: --> [2:OK]
Feb 15 14:57:25.05: [ 4544]: <-- [9:AT+FRH=3\r]
Feb 15 14:57:25.06: [ 4544]: --> [7:CONNECT]
Feb 15 14:57:25.37: [ 4544]: --> [2:OK]
Feb 15 14:57:25.37: [ 4544]: REMOTE best rate 14400 bit/s
Feb 15 14:57:25.37: [ 4544]: REMOTE max page width 1728 pixels in 215 mm
Feb 15 14:57:25.37: [ 4544]: REMOTE max unlimited page length 
Feb 15 14:57:25.37: [ 4544]: REMOTE best vres 7.7 line/mm
Feb 15 14:57:25.37: [ 4544]: REMOTE best format 2-D MMR
Feb 15 14:57:25.37: [ 4544]: REMOTE supports T.30 Annex A, ECM
Feb 15 14:57:25.37: [ 4544]: REMOTE best 10 ms/scanline
Feb 15 14:57:25.37: [ 4544]: USE 14400 bit/s
Feb 15 14:57:25.37: [ 4544]: USE 10 ms/scanline
Feb 15 14:57:25.37: [ 4544]: SEND file "docq/doc2614.ps;31"
Feb 15 14:57:25.37: [ 4544]: USE page width 1728 pixels in 215 mm
Feb 15 14:57:25.37: [ 4544]: USE unlimited page length 
Feb 15 14:57:25.37: [ 4544]: USE 7.7 line/mm
Feb 15 14:57:25.37: [ 4544]: USE 1-D MR
Feb 15 14:57:25.37: [ 4544]: SEND training at v.17 14400 bit/s
Feb 15 14:57:25.37: [ 4544]: <-- [9:AT+FTH=3\r]
Feb 15 14:57:25.39: [ 4544]: --> [7:CONNECT]
Feb 15 14:57:27.11: [ 4544]: --> [7:CONNECT]
Feb 15 14:57:27.43: [ 4544]: --> [2:OK]
Feb 15 14:57:27.43: [ 4544]: DELAY 75 ms
Feb 15 14:57:27.51: [ 4544]: <-- [11:AT+FTM=145\r]
Feb 15 14:57:27.53: [ 4544]: --> [7:CONNECT]
Feb 15 14:57:30.67: [ 4544]: --> [2:OK]
Feb 15 14:57:30.67: [ 4544]: <-- [9:AT+FRH=3\r]
Feb 15 14:57:30.86: [ 4544]: --> [7:CONNECT]
Feb 15 14:57:31.93: [ 4544]: --> [2:OK]
Feb 15 14:57:31.93: [ 4544]: TRAINING succeeded
Feb 15 14:57:31.93: [ 4544]: <-- [11:AT+FTM=146\r]
Feb 15 14:57:31.95: [ 4544]: --> [7:CONNECT]
Feb 15 14:57:31.95: [ 4544]: SEND begin page
Feb 15 14:57:50.19: [ 4544]: SENT 38793 bytes of data
Feb 15 14:58:07.96: [ 4544]: SENT 31726 bytes of data
Feb 15 14:58:07.96: [ 4544]: SEND 1D RTC
Feb 15 14:58:07.96: [ 4544]: SEND end page
Feb 15 14:58:11.65: [ 4544]: -->
[90:]
Feb 15 14:58:11.65: [ 4544]: --> [2:OK]
Feb 15 14:58:11.65: [ 4544]: DELAY 75 ms
Feb 15 14:58:11.73: [ 4544]: SEND send MPS (more pages, same document)
Feb 15 14:58:11.73: [ 4544]: <-- [9:AT+FTH=3\r]
Feb 15 14:58:11.75: [ 4544]: --> [7:CONNECT]
Feb 15 14:58:12.99: [ 4544]: --> [2:OK]
Feb 15 14:58:12.99: [ 4544]: <-- [9:AT+FRH=3\r]
Feb 15 14:58:13.45: [ 4544]: --> [10:NO CARRIER]
Feb 15 14:58:13.45: [ 4544]: MODEM No carrier
Feb 15 14:58:13.45: [ 4544]: SEND send MPS (more pages, same document)
Feb 15 14:58:13.45: [ 4544]: <-- [9:AT+FTH=3\r]
Feb 15 14:58:13.46: [ 4544]: --> [5:ERROR]
Feb 15 14:58:13.46: [ 4544]: SEND send MPS (more pages, same document)
Feb 15 14:58:13.46: [ 4544]: <-- [9:AT+FTH=3\r]
Feb 15 14:58:13.47: [ 4544]: --> [5:ERROR]
Feb 15 14:58:13.47: [ 4544]: SEND: No response to MPS or EOP repeated 3
tries; Giving up after
3 attempts to send same page "docq/doc2614.ps;31", dirnum 0
Feb 15 14:58:13.47: [ 4544]: <-- [9:AT+FTH=3\r]
Feb 15 14:58:13.48: [ 4544]: --> [5:ERROR]
Feb 15 14:58:13.48: [ 4544]: <-- [5:ATH0\r]
Feb 15 14:58:13.79: [ 4544]: --> [2:OK]
Feb 15 14:58:13.79: [ 4544]: SESSION END

    ---- Unsent job status ----

   Destination: xxx-xxxx
         JobID: 2614
       GroupID: 2614
        Sender: BNW Travel
      Mailaddr: BNW Travel@cartman.bnwtravel.com
        CommID: 00000307
Submitted From: localhost.localdomain
    Page Width: 215 (mm)
   Page Length: 279 (mm)
    Resolution: 196 (lpi)
        Status: No response to MPS or EOP repeated 3 tries; Giving up
after 3 attempts to send
same page
       Dialogs: 3 (exchanges with remote device)
         Dials: 0 (consecutive failed calls to destination)
         Calls: 3 (total phone calls placed)
         Pages: 0 (pages transmitted)
      TotPages: 2 (total pages to transmit)
      Attempts: 3 (attempts to send current page)
        Dirnum: 0 (directory of next page to send)

    ---- Documents submitted for transmission ----

The following documents were submitted for transmission and are
available on the server for reuse until they are automatically
purged when this job is removed.  Documents may also be manually
removed using the faxrm command; consult faxrm(1) for information.

Filename                 Size Type
docq/doc2614.ps             0 PostScript



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