Re: flexfax: Hylafax sending hung

[Phil Watkinson <pkw@elgro.co.uk>]

At 15:16 05/03/99 +1100, "John May" <jmay@tedis.com.au> wrote:
>I am just beginning to use Hylafax as an outgoing-only fax server. My
>installation is on SCO 5 using Hylafax version hylafax-v4.0pl2 compiled
>under gcc.
>

Did you get gcc from the freebie Skunkware CD? It's a 'must-have' if you
haven't already got it.


>[snip]
>This stopped the outgoing fax OK but I was left with a faxsend process
>running and no other faxes would then get past it. I tried stopping and
>restarting the hfaxd and the faxq deamons but to no avail. I couldn't kill
>the hung faxsend process even with -9. I checked for lock files in the
>/usr/spool/uucp directory and deleted one for the modem in question but
>still no good.
>
>I ended up re-booting the system to get things moving again.
>

We have a Openserver 5.0.2 server that has a similar problem when the 
print spooler goes down (serial lines again??) The only way to get it 
going again is, like you, to reboot the machine. It is not acceptable 
on a critical piece of software and we are badgering our software house 
(whose print spooler it is) to upgrade it - but if that doesn't solve it
then the SCO will be replaced.

>[snip]
>I feel there must be a better way than re-booting to get over this problem
>but I have checked the documentation and FAQs and mailing list archives and
>cannot find any hints on the official way to do this.
>

It should try 12 times and then give up. The seesion log should say 
something like this :

[root log]# tail c00001116
Mar 05 08:08:09.48: [14710]: --> [2:OK]
Mar 05 08:08:09.48: [14710]: <-- [26:AT+FLID="Elgro FaxServer"\r]
Mar 05 08:08:09.65: [14710]: --> [2:OK]
Mar 05 08:08:09.65: [14710]: DIAL 901775821350
Mar 05 08:08:09.65: [14710]: <-- [18:ATDT901775821350@\r]
Mar 05 08:09:05.42: [14710]: --> [9:NO ANSWER]
Mar 05 08:09:05.42: [14710]: SEND FAILED: No answer from remote
Mar 05 08:09:05.42: [14710]: <-- [5:ATH0\r]
Mar 05 08:09:05.58: [14710]: --> [2:OK]
Mar 05 08:09:05.58: [14710]: SESSION END

If you're not getting that, the next thing to look at is the conversation
between faxgetty and your modem.

Cheers,
Phil Watkinson,
Boston, UK.