Re: flexfax: End Of Page error (EOP)

[Ulrich Eckhardt <Ulrich.Eckhardt@transcom.de>]

Hi,

this is a common problem with HylaFAX and some broken fax
machines which does not implement the fax protocol correctly.
I have here an failure rate at approximately 1%-2%. This 
problems happens always to the same customers. These gets the
faxes 3 times and they aren't very happy about this.

Can't we change the behaviour of HylaFAX that it ignores 
when EOP failed after the last page ?. If someone knows
a good documentation about the fax protocol on the web,
so that i can dig through the source and try to find a
solution (help appreciated).
 
Uli

Steven Pham wrote:
> 
> Hi there,
> 
> I've installed Hylafax 4.02 on Solaris with USR Sporter Fax modem x2.
> Everything seems to work fine except one error at the end of each session
> when Hylafax trying to tell the fax machine that this is the End Of Page
> (EOF) but the fax modem either doesn't understant the command of decide
> to hangup. So Hylafax think the session is not ended properly.
> 
> Here is the log:
> Oct 26 18:01:49.37: [  661]: SEND end page
> Oct 26 18:01:49.37: [  661]: SEND send EOP (no more pages or documents)
> Oct 26 18:01:49.37: [  661]: <-- data [2]
> Oct 26 18:02:05.52: [  661]: --> [7:+FHS:54]
> Oct 26 18:02:05.52: [  661]: REMOTE HANGUP: No response to EOP repeated 3
> times (code 54)
> Oct 26 18:02:05.52: [  661]: <-- [5:ATH0\r]
> Oct 26 18:02:05.65: [  661]: --> [2:OK]
> Oct 26 18:02:05.65: [  661]: MODEM set DTR OFF
> Oct 26 18:02:05.65: [  661]: STATE CHANGE: SENDING -> MODEMWAIT (timeout 5)
> Oct 26 18:02:05.65: [  661]: SESSION END
> 
> Any help is appreciate.
> 
> Thank you

-- 
Ulrich Eckhardt                         Tr@nscom GbR 
http://people.frankfurt.netsurf.de/uli  http://www.transcom.de
                                        Lagerstraße 11-15 A8
                                        64807 Dieburg Germany