flexfax: RTN (retrain negative)

["Wolfram Tege" <te@ct.heise.de>]

hallo,
first sorry for my bad english and te long log.

My Problem:
normaly hylafax works fine, but there are a reciving machiene 
(fax) which recived the first page (it looks o.k.) and then 
SEND recv RTN (retrain negative)

the  reciving machiene print the page 3 times and hylafax say
        Status: Unable to transmit page (giving up after 3 attempts);
        too many attempts to dial

when i send the same pages with an other Fax-server or faxmashine its 
o.k.

what's to do?

wolfram

May 25 16:08:16.22: [32033]: SESSION BEGIN 00000002 49511479
May 25 16:08:16.23: [32033]: SEND FAX: JOB 1 DEST 479 COMMID 00000002
May 25 16:08:16.23: [32033]: DELAY 2600 ms
May 25 16:08:18.84: [32033]: <-- [44:AT&B1&N0&S0*F0S18=2S38.3=1S39=0E0V1Q0S0=0H0\r]
May 25 16:08:19.06: [32033]: --> [2:OK]
May 25 16:08:19.06: [32033]: <-- [21:ATS8=2S7=60&H3&D2&C1\r]
May 25 16:08:19.08: [32033]: --> [2:OK]
May 25 16:08:19.08: [32033]: <-- [14:AT+FCLASS=2.0\r]
May 25 16:08:19.21: [32033]: --> [2:OK]
May 25 16:08:19.21: [32033]: <-- [9:AT+FLO=2\r]
May 25 16:08:19.22: [32033]: --> [2:OK]
May 25 16:08:19.22: [32033]: <-- [9:AT+FPP=0\r]
May 25 16:08:19.23: [32033]: --> [2:OK]
May 25 16:08:19.23: [32033]: <-- [9:AT+FBO=0\r]
May 25 16:08:19.24: [32033]: --> [2:OK]
May 25 16:08:19.24: [32033]: <-- [10:AT+FCT=30\r]
May 25 16:08:19.25: [32033]: --> [2:OK]
May 25 16:08:19.25: [32033]: <-- [15:AT+FNR=1,1,1,1\r]
May 25 16:08:19.26: [32033]: --> [2:OK]
May 25 16:08:19.26: [32033]: <-- [9:AT+FIE=0\r]
May 25 16:08:19.27: [32033]: --> [2:OK]
May 25 16:08:19.27: [32033]: <-- [23:AT+FCC=1,5,2,2,1,0,0,0\r]
May 25 16:08:19.29: [32033]: --> [2:OK]
May 25 16:08:19.29: [32033]: <-- [5:ATM0\r]
May 25 16:08:19.30: [32033]: --> [2:OK]
May 25 16:08:19.30: [32033]: <-- [14:AT+FCLASS=2.0\r]
May 25 16:08:19.53: [32033]: --> [2:OK]
May 25 16:08:19.53: [32033]: <-- [9:AT+FLO=2\r]
May 25 16:08:19.64: [32033]: --> [2:OK]
May 25 16:08:19.64: [32033]: <-- [9:AT+FPP=0\r]
May 25 16:08:19.75: [32033]: --> [2:OK]
May 25 16:08:19.75: [32033]: <-- [9:AT+FBO=0\r]
May 25 16:08:19.86: [32033]: --> [2:OK]
May 25 16:08:19.86: [32033]: <-- [10:AT+FCT=30\r]
May 25 16:08:19.97: [32033]: --> [2:OK]
May 25 16:08:19.97: [32033]: <-- [15:AT+FNR=1,1,1,1\r]
May 25 16:08:20.08: [32033]: --> [2:OK]
May 25 16:08:20.08: [32033]: <-- [9:AT+FIE=0\r]
May 25 16:08:20.19: [32033]: --> [2:OK]
May 25 16:08:20.19: [32033]: <-- [23:AT+FCC=1,5,2,2,1,0,0,0\r]
May 25 16:08:20.31: [32033]: --> [2:OK]
May 25 16:08:20.31: [32033]: <-- [26:AT+FLI="+49-511-5352-538"\r]
May 25 16:08:20.43: [32033]: --> [2:OK]
May 25 16:08:20.49: [32033]: DIAL 479
May 25 16:08:20.49: [32033]: <-- [10:ATX3DT479\r]
May 25 16:09:14.34: [32033]: --> [4:+FCO]
May 25 16:09:14.34: [32033]: --> [28:+FNF:BC 53 01 60 12 01 00   ]
May 25 16:09:14.34: [32033]: REMOTE NSF "BC 53 01 60 12 01 00"
May 25 16:09:14.34: [32033]: --> [26:+FCI:                     ]
May 25 16:09:14.34: [32033]: REMOTE CSI ""
May 25 16:09:14.34: [32033]: --> [20:+FIS:1,3,0,2,1,1,0,2]
May 25 16:09:14.34: [32033]: --> [2:OK]
May 25 16:09:14.34: [32033]: REMOTE best rate 9600 bit/s
May 25 16:09:14.34: [32033]: REMOTE max page width 1728 pixels in 215 mm
May 25 16:09:14.34: [32033]: REMOTE max unlimited page length 
May 25 16:09:14.34: [32033]: REMOTE best vres 7.7 line/mm
May 25 16:09:14.34: [32033]: REMOTE best format 2-D MR
May 25 16:09:14.34: [32033]: REMOTE supports T.30 Annex A, ECM
May 25 16:09:14.34: [32033]: REMOTE best 10 ms, 5 ms/scanline
May 25 16:09:14.34: [32033]: USE 9600 bit/s
May 25 16:09:14.34: [32033]: USE 10 ms, 5 ms/scanline
May 25 16:09:14.34: [32033]: SEND file "docq/doc1.ps;00"
May 25 16:09:14.41: [32033]: USE page width 1728 pixels in 215 mm
May 25 16:09:14.41: [32033]: USE unlimited page length 
May 25 16:09:14.41: [32033]: USE 3.85 line/mm
May 25 16:09:14.41: [32033]: USE 1-D MR
May 25 16:09:14.41: [32033]: <-- [23:AT+FIS=0,3,0,2,0,0,0,2\r]
May 25 16:09:14.53: [32033]: --> [2:OK]
May 25 16:09:14.53: [32033]: <-- [7:AT+FDT\r]
May 25 16:09:20.36: [32033]: --> [20:+FCS:0,3,0,2,0,0,0,3]
May 25 16:09:20.36: [32033]: --> [7:CONNECT]
May 25 16:09:20.36: [32033]: SEND begin page
May 25 16:09:22.90: [32033]: SENT 9533 bytes of data
May 25 16:09:22.90: [32033]: SEND 1D RTC
May 25 16:09:22.90: [32033]: SEND end page
May 25 16:09:22.90: [32033]: SEND send MPS (more pages, same document)
May 25 16:09:38.16: [32033]: --> [5:ERROR]
May 25 16:09:38.16: [32033]: SEND recv RTN (retrain negative)
May 25 16:09:38.16: [32033]: <-- [7:AT+FDT\r]
May 25 16:09:44.02: [32033]: --> [20:+FCS:0,3,0,2,0,0,0,3]
May 25 16:09:44.02: [32033]: --> [7:CONNECT]
May 25 16:09:44.02: [32033]: SEND begin page
May 25 16:09:46.54: [32033]: SENT 9533 bytes of data
May 25 16:09:46.54: [32033]: SEND 1D RTC
May 25 16:09:46.54: [32033]: SEND end page
May 25 16:09:46.54: [32033]: SEND send MPS (more pages, same document)
May 25 16:10:01.81: [32033]: --> [5:ERROR]
May 25 16:10:01.81: [32033]: SEND recv RTN (retrain negative)
May 25 16:10:01.81: [32033]: <-- [7:AT+FDT\r]
May 25 16:10:07.64: [32033]: --> [20:+FCS:0,3,0,2,0,0,0,3]
May 25 16:10:07.64: [32033]: --> [7:CONNECT]
May 25 16:10:07.64: [32033]: SEND begin page
May 25 16:10:10.17: [32033]: SENT 9533 bytes of data
May 25 16:10:10.17: [32033]: SEND 1D RTC
May 25 16:10:10.17: [32033]: SEND end page
May 25 16:10:10.17: [32033]: SEND send MPS (more pages, same document)
May 25 16:10:25.44: [32033]: --> [5:ERROR]
May 25 16:10:25.44: [32033]: SEND recv RTN (retrain negative)
May 25 16:10:25.44: [32033]: <-- [7:AT+FKS\r]
May 25 16:10:26.95: [32033]: --> [7:+FHS:02]
May 25 16:10:26.95: [32033]: REMOTE HANGUP: Call aborted,  from +FK or <CAN> (code 2)
May 25 16:10:26.95: [32033]: --> [5:ERROR]
May 25 16:10:26.95: [32033]: MODEM Command error
May 25 16:10:26.95: [32033]: SEND FAILED: Unable to transmit page (giving up after 3 attempts); too many attempts to dial
May 25 16:10:26.95: [32033]: <-- [5:ATH0\r]
May 25 16:10:27.36: [32033]: --> [10:NO CARRIER]
May 25 16:10:27.36: [32033]: MODEM No carrier
May 25 16:10:27.36: [32033]: SESSION END

        Status: Unable to transmit page (giving up after 3 attempts); too many attempts to dial
  


Wolfram Tege (Labor, FTP-Admin)
Verlag Heinz Heise GmbH & Co KG, Helstorferstr. 7, D-30625 Hannover, FRG
EMail: te@ct.heise.de   -   Tel.: +49 511 5352 126