flexfax: occasional failures -- more details

["Mark G. Thomas" <Mark@Misty.com>]

I just asked:
----------------

Hi,

If my faxmodem is free when I run sendfax, usually the fax goes out
right away.  If it's busy though, the fax never gets tried, and
eventually (5 hours later) is returned as below.

Why aren't these reliably getting sent?

I'm running hylafax-v4.0pl1 under SunOS-4.1.4.

What further steps can I take to determine why these are just never being
tried?

-Mark

Update:

I saved a bit of the syslog faxlog file for two jobs submitted in
sequence, that seems to give some clues as to why the one if getting
lost in the shuffle.  (Note: the first one is a fax to myself -- to
a second fax modem on a different line.)

The interesting thing is that job 65 succeded fine, just job 66 never
gets tried.

Jan 21 22:36:19 marksys FaxQueuer[14597]: SUBMIT JOB 65
Jan 21 22:36:28 marksys FaxGetty[14583]: ANSWER: Can not lock modem device
Jan 21 22:36:32 marksys FaxSend[28313]: MODEM MULTI-TECH SYSTEMS MT2834BLR/0212
Jan 21 22:36:32 marksys FaxSend[28313]: SEND FAX: JOB 65 DEST 8364654 COMMID 000
00197
Jan 21 22:37:11 marksys FaxQueuer[10921]: SUBMIT JOB 66
Jan 21 22:37:17 marksys FaxGetty[14584]: ANSWER: FAX CONNECTION
Jan 21 22:37:22 marksys FaxGetty[14584]: ACCEPT TSI "Mark G. Thomas Cnslt"
Jan 21 22:37:35 marksys FaxGetty[14584]: RECV FAX (00000198): from Mark G. Thoma
s Cnslt, page 1 in 0:13, INF, 3.85 line/mm, 1-D MR
Jan 21 22:37:37 marksys FaxQueuer[10921]: FIFO: JOB 65 not found for msg "d14,1,
10a,00000197,"docq/doc65.cover;30""
Jan 21 22:37:37 marksys FaxQueuer[10921]: FIFO: JOB 65 not found for msg "D14,1,
10a,00000197,"docq/doc65.cover;30""
Jan 21 22:37:48 marksys FaxGetty[14584]: RECV FAX (00000198): from Mark G. Thoma
s Cnslt, page 2 in 0:13, INF, 3.85 line/mm, 1-D MR
Jan 21 22:37:48 marksys FaxGetty[14584]: RECV FAX (00000198): recvq/fax00076.tif
 from Mark G. Thomas Cnslt, route to <unspecified>, 2 pages in 0:31
Jan 21 22:37:50 marksys FaxGetty[14584]: RECV FAX: bin/faxrcvd "recvq/fax00076.t
if" "cum08" "00000198" ""
Jan 21 22:38:05 marksys FaxGetty[14584]: MODEM MULTI-TECH SYSTEMS MT2834BLR/0212




-------------------------------------------------------
Return-Path: <fax>
Date: Wed, 21 Jan 1998 14:47:26 -0500 (EST)
To: mark@Misty.com
Subject: facsimile job 64 to 2262723 failed

Your facsimile job to 2262723 could not be completed before the appointed deadl
ine.

    ---- Unsent job status ----

   Destination: 2262723
         JobID: 64
       GroupID: 64
        Sender: Mark G. Thomas
      Mailaddr: mark@marksys.misty.com
Submitted From: localhost.misty.com
    Page Width: 215 (mm)
   Page Length: 279 (mm)
    Resolution: 98 (lpi)
        Status:   (nothing available)
       Dialogs: 0 (exchanges with remote device)
         Dials: 0 (consecutive failed calls to destination)
         Calls: 0 (total phone calls placed)
         Pages: 0 (pages transmitted)
      TotPages: 0 (total pages to transmit)
      Attempts: 0 (attempts to send current page)
        Dirnum: 0 (directory of next page to send)

    ---- Documents submitted for transmission ----

The following documents were submitted for transmission and are
available on the server for reuse until they are automatically
purged when this job is removed.  Documents may also be manually
removed using the faxrm command; consult faxrm(1) for information.

Filename                 Size Type
docq/doc64.cover        13303 PostScript cover page
docq/doc127.ps.64        6939 PostScript
-------------------------------------------------------



-- 
Mark G. Thomas (Mark@Misty.com -- http://www.misty.com/)

----- End of forwarded message from mark -----

-- 
Mark G. Thomas (Mark@Misty.com -- http://www.misty.com/)