Section 4 : Troubleshooting

Q444: Problems with TAP service provider?


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Q.
Problems with TAP service provider?

A.
Date: Sun, 8 Dec 1996 08:55:01 +0100 (MET)
From: Matthias Apitz <Matthias.Apitz@SOFTCON.de >
Subject: Re: pagesend woes..

Tramale 'Shidoshi'Turner wrote:
    
    Okay.. here is the log with server tracing set at 0x100f
    
    > please set
    > 
    > SessionTracing:         0x100f
    > 
    > and show the log with the low-level IXO/TAP protocol again;
    >     
    >     v4.0beta022 Solaris 2.4 gcc 2.7.2 motorola ModemSURFR ITU V.34 
    	
	....
    
    Dec 07 17:03:59.38: [27736]: SESSION BEGIN 00000046 18005647079
    Dec 07 17:03:59.38: [27736]: SEND PAGE: JOB 16 DEST 18005647079 COMMID
     00000046
    Dec 07 17:03:59.38: [27736]: MODEM set DTR OFF
    Dec 07 17:03:59.39: [27736]: DELAY 2600 ms
    Dec 07 17:04:01.99: [27736]: MODEM set DTR ON
    Dec 07 17:04:02.00: [27736]: MODEM set baud rate: 38400 baud, input flow
    XON/XOFF, output flow XON/XOFF
    Dec 07 17:04:02.00: [27736]: MODEM flush i/o
    Dec 07 17:04:02.00: [27736]: <-- [15:ATE0V1Q0S0=0H0\r]
    Dec 07 17:04:02.13: [27736]: --> [2:OK]
    Dec 07 17:04:02.13: [27736]: <-- [18:ATS8=2S7=60&D2&C1\r]
    Dec 07 17:04:02.24: [27736]: --> [2:OK]
    Dec 07 17:04:02.24: [27736]: <-- [7:ATL0M1\r]
    Dec 07 17:04:02.35: [27736]: --> [2:OK]
    Dec 07 17:04:02.35: [27736]: MODEM set parity: 7 bits, even parity
    Dec 07 17:04:02.35: [27736]: MODEM input buffering enabled
    Dec 07 17:04:02.37: [27736]: <-- [12:AT+FCLASS=0\r]
    Dec 07 17:04:02.59: [27736]: --> [2:OK]
    Dec 07 17:04:02.59: [27736]: DIAL 18005647079
    Dec 07 17:04:02.59: [27736]: <-- [17:ATDT18005647079@\r]
    Dec 07 17:04:23.04: [27736]: --> [13:CONNECT 38400]
    Dec 07 17:04:23.04: [27736]: EXPECT ID (paging central identification)
    Dec 07 17:04:23.04: [27736]: <-- <1:\015>
    Dec 07 17:04:25.04: [27736]: MODEM TIMEOUT: reading line from modem
    Dec 07 17:04:25.04: [27736]: <-- <1:\015>
    Dec 07 17:04:26.18: [27736]: --> <24:TDD's Enter M and RETURN>
    Dec 07 17:04:26.18: [27736]: RECV: TDD's Enter M and RETURN
    Dec 07 17:04:26.18: [27736]: <-- <1:\015>
    Dec 07 17:04:26.18: [27736]: --> <3:ID=>
    Dec 07 17:04:26.18: [27736]: RECV ID ("ID=")
    Dec 07 17:04:26.18: [27736]: SEND device identification/login request
    Dec 07 17:04:26.18: [27736]: <-- <5:\033PG1\015>

ok - pagesend(1M) of HylaFAX has sent the PG1 sequence (for
remote entry device - see the TAP spec.)

    Dec 07 17:04:26.96: [27736]: --> <3:ID=>
    Dec 07 17:04:26.96: [27736]: RECV: ID=
    Dec 07 17:04:27.96: [27736]: --> <3:ID=>
    Dec 07 17:04:27.96: [27736]: RECV: ID=

these two "ID=" messages from the paging terminal are not expected
but ignored by pagesend(1M)

    Dec 07 17:04:29.15: [27736]: --> <1:\006>

ok - we got ACK from the paging terminal

    Dec 07 17:04:29.15: [27736]: RECV ACK (login successful)
    Dec 07 17:04:29.15: [27736]: --> <24:Processing - Please Wait>
    Dec 07 17:04:29.15: [27736]: RECV: Processing - Please Wait

ok - some optinal message (is a "nice to have" in the TAP specs)

    Dec 07 17:04:29.95: [27736]: --> <3:\033[p>
    Dec 07 17:04:29.95: [27736]: RECV go-ahead (prologue done)

ok - we got the go-ahead and the paging terminal should now
await our first message block;

    Dec 07 17:04:29.95: [27736]: SEND message block
    Dec 07 17:04:29.95: [27736]: <-- <33:\0027DIS\015This is a test hommie\015\0038<:\015>

we sent the message to PIN "7DIS" and the message looks ok (I didn't
check the checksum value - but I trust sendpage(1M));

    Dec 07 17:04:31.95: [27736]: --> <25: Version 01.13   08-05-93>
    Dec 07 17:04:31.95: [27736]: RECV:  Version 01.13   08-05-93
    Dec 07 17:04:31.95: [27736]: --> <2:OK>
    Dec 07 17:04:31.95: [27736]: RECV: OK

the paging terminal should answer with:
"" or with 
but "Version..." and "OK" message does not belong to the TAP
protocol here;

    Dec 07 17:04:31.95: [27736]: --> <20:]: Page NOT accepted>
    Dec 07 17:04:31.95: [27736]: RECV: ]: Page NOT accepted
    Dec 07 17:04:31.95: [27736]: <-- [5:ATH0\r]
    Dec 07 17:04:35.39: [27736]: --> [4:']]
    Dec 07 17:04:35.39: [27736]: --> [10:NO CARRIER]
    Dec 07 17:04:35.39: [27736]: MODEM No carrier
    Dec 07 17:04:35.39: [27736]: MODEM input buffering enabled
    Dec 07 17:04:35.39: [27736]: MODEM set DTR OFF
    Dec 07 17:04:35.39: [27736]: SESSION END
    
you should contact the provider PageAmerica and show them the
log-file with the comments; IMHO the sequence violates the
TAP specification;

	matthias


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