Section 0 : Introduction

Q012: How should I report bugs?

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Q.

How should I report bugs?

A.

Unconfirmed HylaFAX bugs and related questions should be sent by mail to the HylaFAX mailing list hylafax-users@hylafax.org.

Confirmed bugs and discussion items regarding security or technical-level matters should either be sent by mail to the HylaFAX development mailing list hylafax-devel@hylafax.org or posted directly to HylaFAX Bugzilla, http://bugs.hylafax.org/bugzilla.

When corresponding about the software please always specify:

What version of HylaFAX you have
What compiler (including version) your are using
What system you are running on: system type and OS version
What kind of modem and the modem firmware revision
A description on how to reproduce the problem
A minimal trace log that shows your problem

For example: "HylaFAX v4.0pl2 under Solaris 2.3 with gcc 2.7.2; ZyXEL 1496E with 6.11a firmware."

Do not send large trace log or PostScript files to the mailing list; the list is quite large.

Do not send traces with binary i/o or timer tracing.

Do not send traces without time-stamps and do not remove lines in the trace.

Please read the documentation about Troubleshooting problems.

FAQ Index

Q013: How to subscribe to the HylaFAX mailing list?

faq@hylafax.org. Last updated $Date: 2003/02/10 19:45:56 $.