You need to decide which ring pattern HylaFAX should answer, and determine what message your modem returns when it sees that ring -- which may involve telling the modem to look for distinctive ringing, as well. If your modem does need to be told to pay attention to distinctive ringing, you need to find the proper commands in the modem manual and add them to ModemResetCmds in your etc/config file. Either way, you need to find out what message the modem gives for the ring you want HylaFAX to answer (connecting to the modem with cu or minicom while calling the number in question is the most foolproof way to do this), put that message in your etc/config.devid file as RingFax *and do not configure a RingVoice message at all* -- the RingVoice parameter is solely for sites which are using a voice getty program such as vgetty to answer voice calls. If you configure a message for RingVoice, HylaFAX *will answer calls which produce that ring message*. If you want a human to answers those calls, remove that parameter from your configuration files. Cheers, -- jra -- Jay R. Ashworth