[hylafax-users] Fwd: facsimile job 36 to 798853818 failed

[Rainer Hantsch <office@xxxxxxxxxxxxx>]

Hello,
hope that somebody can help me with this crazy problem...

FYI: I use exactly the same modem on another system (there HylaFAX 4.4.4 is 
installed), and from there I have absolutely no problems to send the same 
testing page (the tiger.ps from ghostscript-examples) to me.
I use an original "USR-Courier Dual Standard V.34 FAX with V.32 bis" 
with "usr-rts" as config file on my own server, it works really well.



To the problematic server:

At the beginning, I used the default Class1 config which is automatically 
chosen during faxaddmodem. This worked fine in my office (testing through my 
PBX). Connecting the server to the user's POTS line changed that behavior 
dramatically, I could not send an entire page in low resolution, while it 
usually worked in "fine mode". In low resolution, it repeatedly aborted the 
transmission at an ECM boundary, as I reported earlier. When I tried to send 
the same page without ECM (option -E in sendfax), it worked.

So I added now the following lined to the modem config to disable ECM 
entirely:
Class1ECMSupport: no      # Class 1/1.0: enable T.30-A ECM support
Class1PersistentECM: no   # Class 1/1.0: to continue to correct while in ECM

Surprisingly sending exactly the same page now leads always(!) into the 
following error, regardless if I try to fax in fine mode or not:

I will continue trying different setups, but this bevavior is not really 
satisfying. It is more or less tapping aroung in the darkness and hoping to 
find an exit...

I'd highly apreciate if somebody would help.


----------  Weitergeleitete Nachricht  ----------
Your job to 798853818 failed because:

No response to EOP repeated 3 tries; too many attempts to send


    ---- Transcript of session follows ----

Jan 28 08:32:26.29: [28047]: SESSION BEGIN 000000155 431798853818
Jan 28 08:32:26.29: [28047]: HylaFAX (tm) Version 6.0.4
Jan 28 08:32:26.29: [28047]: SEND FAX: JOB 36 DEST 798853818 COMMID 000000155 
DEVICE '/dev/ttyS4' FROM 'root <root@xxxxxxxxxxxxxxxxxxxxxx>' USER root
Jan 28 08:32:26.29: [28047]: <-- [12:AT+FCLASS=1\r]
Jan 28 08:32:26.31: [28047]: --> [2:OK]
Jan 28 08:32:26.31: [28047]: MODEM set XON/XOFF/FLUSH: input ignored, output 
disabled
Jan 28 08:32:26.31: [28047]: DIAL 798853818
Jan 28 08:32:26.31: [28047]: <-- [18:ATX3DT,,798853818\r]
Jan 28 08:32:40.13: [28047]: --> [7:CONNECT]
Jan 28 08:32:41.85: [28047]: --> [2:OK]
Jan 28 08:32:41.85: [28047]: REMOTE NSF "AD 00 55 48 79 6C 61 46 41 58 20 28 
74 6D 29 20 56 65 72 73 69 6F 6E 20 36 2E 30 2E 34"
Jan 28 08:32:41.85: [28047]: NSF remote fax equipment: HylaFAX 
Jan 28 08:32:41.85: [28047]: NSF remote station ID: "HylaFAX (tm) Version 
6.0.4"
Jan 28 08:32:41.85: [28047]: <-- [9:AT+FRH=3\r]
Jan 28 08:32:41.86: [28047]: --> [7:CONNECT]
Jan 28 08:32:43.00: [28047]: --> [2:OK]
Jan 28 08:32:43.00: [28047]: REMOTE CSI "Ing. Rainer HANTSCH"
Jan 28 08:32:43.00: [28047]: <-- [9:AT+FRH=3\r]
Jan 28 08:32:43.02: [28047]: --> [7:CONNECT]
Jan 28 08:32:43.91: [28047]: --> [2:OK]
Jan 28 08:32:43.91: [28047]: REMOTE best rate 14400 bit/s
Jan 28 08:32:43.91: [28047]: REMOTE max A3 page width (303 mm)
Jan 28 08:32:43.91: [28047]: REMOTE max unlimited page length
Jan 28 08:32:43.91: [28047]: REMOTE best vres R16 x 15.4 line/mm
Jan 28 08:32:43.91: [28047]: REMOTE format support: MH, MR, MMR
Jan 28 08:32:43.91: [28047]: REMOTE supports T.30 Annex A, 256-byte ECM
Jan 28 08:32:43.91: [28047]: REMOTE best 0 ms/scanline
Jan 28 08:32:43.91: [28047]: USE 14400 bit/s
Jan 28 08:32:43.91: [28047]: SEND file "docq/doc39.ps;41"
Jan 28 08:32:43.91: [28047]: USE A4 page width (215 mm)
Jan 28 08:32:43.91: [28047]: USE unlimited page length
Jan 28 08:32:43.91: [28047]: USE 7.7 line/mm
Jan 28 08:32:43.91: [28047]: USE 2-D MR
Jan 28 08:32:43.91: [28047]: USE 0 ms/scanline
Jan 28 08:32:43.91: [28047]: SEND training at v.17 14400 bit/s
Jan 28 08:32:43.91: [28047]: <-- [9:AT+FRS=7\r]
Jan 28 08:32:44.04: [28047]: --> [2:OK]
Jan 28 08:32:44.04: [28047]: <-- [9:AT+FTH=3\r]
Jan 28 08:32:44.09: [28047]: --> [7:CONNECT]
Jan 28 08:32:44.09: [28047]: <-- data [23]
Jan 28 08:32:44.09: [28047]: <-- data [2]
Jan 28 08:32:45.88: [28047]: --> [7:CONNECT]
Jan 28 08:32:45.88: [28047]: <-- data [6]
Jan 28 08:32:45.88: [28047]: <-- data [2]
Jan 28 08:32:46.31: [28047]: --> [2:OK]
Jan 28 08:32:46.31: [28047]: <-- [9:AT+FTS=7\r]
Jan 28 08:32:46.40: [28047]: --> [2:OK]
Jan 28 08:32:46.40: [28047]: MODEM set XON/XOFF/FLUSH: input interpreted, 
output disabled
Jan 28 08:32:46.40: [28047]: <-- [11:AT+FTM=145\r]
Jan 28 08:32:46.44: [28047]: --> [7:CONNECT]
Jan 28 08:32:46.44: [28047]: <-- data [1024]
Jan 28 08:32:46.44: [28047]: <-- data [1024]
Jan 28 08:32:46.44: [28047]: <-- data [652]
Jan 28 08:32:46.44: [28047]: <-- data [2]
Jan 28 08:32:49.55: [28047]: --> [2:OK]
Jan 28 08:32:49.55: [28047]: MODEM set XON/XOFF/DRAIN: input ignored, output 
disabled
Jan 28 08:32:49.55: [28047]: <-- [9:AT+FRH=3\r]
Jan 28 08:32:50.13: [28047]: --> [7:CONNECT]
Jan 28 08:32:51.10: [28047]: --> [2:OK]
Jan 28 08:32:51.10: [28047]: TRAINING succeeded
Jan 28 08:32:51.10: [28047]: <-- [9:AT+FRS=7\r]
Jan 28 08:32:51.22: [28047]: --> [2:OK]
Jan 28 08:32:51.22: [28047]: <-- [11:AT+FTM=146\r]
Jan 28 08:32:51.26: [28047]: --> [7:CONNECT]
Jan 28 08:32:51.26: [28047]: MODEM set XON/XOFF/FLUSH: input interpreted, 
output disabled
Jan 28 08:32:51.26: [28047]: SEND begin page
Jan 28 08:32:51.26: [28047]: <-- data [1030]
Jan 28 08:32:51.26: [28047]: <-- data [1027]
Jan 28 08:32:51.26: [28047]: <-- data [1025]
...
...
Jan 28 08:36:12.69: [28047]: <-- data [1025]
Jan 28 08:36:14.75: [28047]: <-- data [248]
Jan 28 08:36:14.75: [28047]: SENT 367863 bytes of data
Jan 28 08:36:14.75: [28047]: SEND 2D RTC
Jan 28 08:36:14.75: [28047]: <-- data [30]
Jan 28 08:36:14.75: [28047]: <-- data [2]
Jan 28 08:36:14.75: [28047]: SEND end page
Jan 28 08:36:15.96: [28047]: --> [2:OK]
Jan 28 08:36:15.96: [28047]: MODEM set XON/XOFF/DRAIN: input ignored, output 
disabled
Jan 28 08:36:15.96: [28047]: <-- [9:AT+FTS=9\r]
Jan 28 08:36:16.08: [28047]: --> [2:OK]
Jan 28 08:36:16.08: [28047]: SEND send EOP (no more pages or documents)
Jan 28 08:36:16.08: [28047]: <-- [9:AT+FTH=3\r]
Jan 28 08:36:16.13: [28047]: --> [7:CONNECT]
Jan 28 08:36:16.13: [28047]: <-- data [3]
Jan 28 08:36:16.13: [28047]: <-- data [2]
Jan 28 08:36:17.44: [28047]: --> [2:OK]
Jan 28 08:36:17.44: [28047]: <-- [9:AT+FRH=3\r]
Jan 28 08:36:20.54: [28047]: --> [0:]
Jan 28 08:36:20.55: [28047]: MODEM <Empty line>
Jan 28 08:36:20.55: [28047]: MODEM TIMEOUT: waiting for v.21 carrier
Jan 28 08:36:20.55: [28047]: <-- data [1]
Jan 28 08:36:20.60: [28047]: --> [2:OK]
Jan 28 08:36:20.60: [28047]: <-- [9:AT+FRS=7\r]
Jan 28 08:36:20.72: [28047]: --> [2:OK]
Jan 28 08:36:20.72: [28047]: SEND send EOP (no more pages or documents)
Jan 28 08:36:20.72: [28047]: <-- [9:AT+FTH=3\r]
Jan 28 08:36:20.77: [28047]: --> [7:CONNECT]
Jan 28 08:36:20.77: [28047]: <-- data [3]
Jan 28 08:36:20.77: [28047]: <-- data [2]
Jan 28 08:36:22.08: [28047]: --> [2:OK]
Jan 28 08:36:22.08: [28047]: <-- [9:AT+FRH=3\r]
Jan 28 08:36:25.18: [28047]: --> [0:]
Jan 28 08:36:25.25: [28047]: MODEM <Empty line>
Jan 28 08:36:25.25: [28047]: MODEM TIMEOUT: waiting for v.21 carrier
Jan 28 08:36:25.25: [28047]: <-- data [1]
Jan 28 08:36:25.30: [28047]: --> [2:OK]
Jan 28 08:36:25.30: [28047]: <-- [9:AT+FRS=7\r]
Jan 28 08:36:25.42: [28047]: --> [2:OK]
Jan 28 08:36:25.42: [28047]: SEND send EOP (no more pages or documents)
Jan 28 08:36:25.42: [28047]: <-- [9:AT+FTH=3\r]
Jan 28 08:36:25.48: [28047]: --> [7:CONNECT]
Jan 28 08:36:25.48: [28047]: <-- data [3]
Jan 28 08:36:25.48: [28047]: <-- data [2]
Jan 28 08:36:26.79: [28047]: --> [2:OK]
Jan 28 08:36:26.79: [28047]: <-- [9:AT+FRH=3\r]
Jan 28 08:36:29.89: [28047]: --> [0:]
Jan 28 08:36:29.89: [28047]: MODEM <Empty line>
Jan 28 08:36:29.89: [28047]: MODEM TIMEOUT: waiting for v.21 carrier
Jan 28 08:36:29.89: [28047]: <-- data [1]
Jan 28 08:36:29.94: [28047]: --> [2:OK]
Jan 28 08:36:29.94: [28047]: <-- [9:AT+FRS=7\r]
Jan 28 08:36:30.07: [28047]: --> [2:OK]
Jan 28 08:36:30.07: [28047]: No response to EOP repeated 3 tries
Jan 28 08:36:30.07: [28047]: <-- [9:AT+FTH=3\r]
Jan 28 08:36:30.12: [28047]: --> [7:CONNECT]
Jan 28 08:36:30.12: [28047]: <-- data [3]
Jan 28 08:36:30.12: [28047]: <-- data [2]
Jan 28 08:36:31.43: [28047]: --> [2:OK]
Jan 28 08:36:31.43: [28047]: MODEM input buffering enabled
Jan 28 08:36:31.43: [28047]: SEND FAILED: JOB 36 DEST 798853818 ERR [334] No 
response to EOP repeated 3 tries; too many attempts to send
Jan 28 08:36:32.43: [28047]: <-- [5:ATH0\r]
Jan 28 08:36:34.98: [28047]: --> [2:OK]
Jan 28 08:36:34.98: [28047]: MODEM set DTR OFF
Jan 28 08:36:34.98: [28047]: SESSION END


------- Unsent job status -------
      Destination: 798853818
            JobID: 36
          GroupID: 36
           Sender: root
         Mailaddr: root@xxxxxxxxxxxxxxxxxxxxxx
           CommID: 000000155
            Modem: any
   Submitted From: localhost
       Page Width: 209  (mm)
      Page Length: 296 (mm)
       Resolution: 196 (lpi)
           Status: No response to EOP repeated 3 tries; too many attempts to 
send
          Dialogs: 1
            Dials: 0
            Calls: 1
            Pages: 0
         TotPages: 1
         Attempts: 1
           Dirnum: 


-------------------------------------------------------


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