Re: [hylafax-users] Modem stop responding

["Stefan Wagner" <stefan-usenet@xxxxxxxxxxxxxxxxxx>]

> Hylafax server 4.4.4 on Debian 5.0.5

This is running here rock stable with an Eicon Diva Server ISDN board.

> external modem Kortex 56000 Internet Fax
> Everything runs fine for hours (or days) then the modem stop responding.

If faxgetty is still running in this state, it looks like a modem problem.
Can you still communicate with the modem using cu or minicom, when this
occurs?
If not: What happens, if you power cycle the modem?

And: Do you have more information on this modem type, e.g. the chip set
used? I could not find any information on the manufacturer's web site nor
elsewhere.

In any way I would recommend to enable logging of the modem communication
(see hylafax-config (5) for the values of ServerTracing and  SessionTracing)
and then look for the situation and command with missing response.

What happens durint the initialization phase? Are there any errors?

> If I try to restart Hylafax, I get the message :
> "Not starting HylaFAX daemons since they are already running"

That looks quite ok, hfaxd is usually not affected by a wedged modem.

Ok, let's see and good luck.

Kind regards

Stefan


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