Re: [hylafax-users] incoming fax problem

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

We'll need to see the corresponding session logs 
(/var/spool/hylafax/log/) for the failed calls.

Thanks,

Lee.


James Smith wrote:
> Further to this, I did a quick count and it seems about 30% of incoming faxes have the same issue (I'm assuming most work after retrying).
>
> After reading some of the other posts in the mailing list I gather this error is because the fax doesn't "hear" incoming tones.
>
> Could it be something as simple as adjusting the gain on the incoming line from our pbx?
>
>
> From: hylafax-users-bounce@xxxxxxxxxxx [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of James Smith
> Sent: Monday, August 09, 2010 11:24 AM
> To: hylafax-users (hylafax-users@xxxxxxxxxxx)
> Subject: [hylafax-users] incoming fax problem
>
> Hi,
>
> I have one particular location trying to send me faxes and they always fail
>   


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