Re: [hylafax-users] Can no longer send faxes

[Aidan Van Dyk <aidan@xxxxxxxx>]

* John H <arizonamythtv@xxxxxxxxx> [100812 00:34]:

> 02:0c.0 Communication controller: Agere Systems LT WinModem (rev 02)
> 	Subsystem: Agere Systems LT WinModem

> 	Kernel driver in use: martian

> 	Kernel modules: martian_dev

So you're using a "softmodem".

And eventually when HylaFAX uses the device, it gives errors (EIO):

> Aug 11 20:52:09.99: [ 3580]: MODEM READ ERROR: errno 5
> Aug 11 20:52:09.99: [ 3580]: MODEM READ ERROR: errno 5
> Aug 11 20:52:10.08: [ 3580]: MODEM WRITE ERROR: errno 5
> Aug 11 20:52:10.26: [ 3580]: MODEM WRITE ERROR: errno 5
> Aug 11 20:52:10.36: [ 3580]: MODEM WRITE ERROR: errno 5
> Aug 11 20:52:10.45: [ 3580]: MODEM WRITE ERROR: errno 5
> Aug 11 20:52:10.54: [ 3580]: MODEM WRITE ERROR: errno 5

Note that the errors didn't happen immediately, but only once it had
started...  But at that point, it even gives EIO when told to hangup!
So it looks like a bug in the "modem" that is causing it to crash only
mid-fax-session.

> Aug 11 20:52:11.54: [ 3580]: <-- [5:ATH0\r]
> Aug 11 20:52:11.54: [ 3580]: MODEM WRITE ERROR: errno 5
> Aug 11 20:52:11.54: [ 3580]: SESSION END

> Any suggestions would be appreciated.

Did your softmodem driver change recently?  Has it been reloaded?  Since
it's returning EIO when HylaFAX reads/writes to it, it's definitely a
modem problem... But in this case, "modem" refers to both the "driver +
hardware".  I'ld start looking for errors in dmesg, and then start
looking at the driver/hardware...

a.


-- 
Aidan Van Dyk                                             aidan@xxxxxxxx
Senior Software Developer                          +1 215 825-8700 x8103
iFAX Solutions, Inc.                                http://www.ifax.com/

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