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Re: [hylafax-users] constant problem form one sender



Tildar,

I doubt it's a problem with the serial card. I'd suggest taking this up with Multitech.

Thanks,

Lee.



Tildar wrote:
Thanks Lee,

Interesting. All my modems are MT5642ZBA-V92, but they ARE connected
via a Comtrol RocketPort serial card.

That being the case, could the problem really rest in my serial card,
and not the modems at all?

I will start digging, but if anyone has any other input, please chime in.

On Wed, Jun 9, 2010 at 10:13 PM, Lee Howard <faxguy@xxxxxxxxxxxxxxxx> wrote:
Tildar wrote:
Jun 01 16:16:44.16: [20959]: TRAINING succeeded
Jun 01 16:16:44.16: [20959]: <-- [9:AT+FTH=3\r]
Jun 01 16:16:45.14: [20959]: --> [7:CONNECT]
Jun 01 16:16:45.14: [20959]: <-- HDLC<3:FF C8 21>
Jun 01 16:16:45.14: [20959]: <-- data [3]
Jun 01 16:16:45.14: [20959]: <-- data [2]
Jun 01 16:16:45.52: [20959]: --> [2:OK]
Jun 01 16:16:45.52: [20959]: <-- [11:AT+FRM=146\r]
Jun 01 16:16:45.65: [20959]: --> [8:+FCERROR]
Jun 01 16:16:45.65: [20959]: <-- [11:AT+FRM=146\r]
Jun 01 16:16:45.87: [20959]: --> [8:+FCERROR]
Jun 01 16:16:45.87: [20959]: <-- [9:AT+FRH=3\r]
Jun 01 16:16:46.63: [20959]: --> [7:CONNECT]
Jun 01 16:16:54.51: [20959]: --> [2:10 03]
Jun 01 16:16:54.51: [20959]: --> [10:NO CARRIER]
Jun 01 16:16:54.51: [20959]: MODEM No carrier
Jun 01 16:16:54.51: [20959]: <-- [9:AT+FRH=3\r]
Jun 01 16:16:54.63: [20959]: --> [7:CONNECT]
Jun 01 16:16:55.79: [20959]: --> HDLC<5:FF C8 F2 AC A0>
Jun 01 16:16:55.79: [20959]: --> [2:OK]
Jun 01 16:16:55.79: [20959]: RECV recv MPS (more pages, same document)
The modulation being used by the sender is apparently not compatible with
your modems.  Couple that with a modem bug with V.21 HDLC detection,  and
you get this.

The +FCERROR responses means that although the modem trained on the sender's
TCF signal, the modem isn't able to train on the Phase C signal, and
furthermore is a mess because the +FCERROR indication seems to lead one to
believe that V.21 HDLC is there - but it's not - yet the modem happily
thinks so and fouls up the recovery procedure with its complications.

I suspect that you're looking at a compatibility problem between the sender
and your modem.  Given the other misbehaviors that your RocketModem is
making, chances are good that the culprit here is the RocketModem, and you'd
probably not have this problem with a different modem.  That said, it could
be the sender's fault, too.

Thanks,

Lee.





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