[hylafax-users] modem "wedged" yet working fine...

[Daniel Bourque <dbourque@xxxxxxxxxxxxxxx>]

Hi,

   I searched the list and read the man pages, but I'm not finding any 
solutions...

   I keep getting "modem on /dev/ttyR0 appears wedged" emails. In the 
past , I would have rebooted the modem, killed the faxgetty process and 
let it respawn, and it would have been fine. But now no matter what I 
do, I cannot stop hylafax from sending me that warning every 5 minutes...

the strange part is this:

1) The modem works fine, it's sending lots of faxes with no errors in 
the logs.
2) I'm not seeing any errors from faxgetty in the syslogs
3) when not in use, faxstat reports: Modem ttyR0 (xxx-xxx-xxxx): Running 
and idle  , meaning that initialization succeeded and therefore modem 
should not be wedged !

Why does hylafax thinks it's wedged ?!?!?

so far I tried:

1) power cycling the modem
2) killing the faxgetty process
3) restarting hylafax
4) using faxstate to disbale the modem, and reenable it
5) reconfiguring the modem with faxaddmodem
6) set MaxSetupAttempts to 10


Also, for some reason I changed WEDGED_EMAIL_INTERVAL in 
/var/spool/hylafax/etc/FaxDispatch to 60, restart hylafax, and I still 
get emails every 5 minutes... I also notice that /var/spool/hylafax/tmp 
is empty. I went though the "wedged" script, it should leave a file 
called ttyR0_last_wedged_email behind, but it doesn't. This probably 
explains why I still get the emails every 5 minutes.


I'm out of ideas here.
any help would be greatly appreciated.


Red Hat Linux release 9
hylafax-4.3.0-2rh9
faxgetty on ttyR0 reports: MODEM HAYES V.90 SERIAL S052099G -U H207 
Hayes V.90 Serial s052099g -U H207


--
Daniel Bourque
Sr. Systems Engineer
WeatherData Service Inc
An Accuweather Company



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