Re: [hylafax-users] Problems with a telephone line

["Daniel L. Miller" <dmiller@xxxxxxxxx>]

Jorge Saraceno - Alicom Argentina wrote:
> Hi Daniel,
>
> The number is a local number and it is not the problem.
> The problem is just the telephone line.
>
>   
I don't have a good answer for you.  I've also experienced issues where 
people have tried to send me faxes, and keep getting failures trying to 
connect with my faxserver (I'm using Multitech modems).  I would have 
thought that a fax product from Diva or Multitech, especially given 
their price point, would have superior capabilities - including 
increased compatibility - compared with a cheap fax machine.  But that 
sometimes appears not the case.

You might want to contact Diva technical support to see if there are 
some parameters you want to adjust in the modem setup file to make it 
more tolerant.

Also - have you tried moving the plugs to different ports?  You did say 
you tried using the same wire - as in unplug from computer, plug into 
fax, and it works.  But you mentioned you have an 8 port card - do all 
the ports work the same?
--
Daniel


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