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Re: [hylafax-users] Sender abort from fax machine



James Lamanna wrote:
Jan 21 16:32:06.83: [21960]: RECV send PPR (partial page request)
Jan 21 16:32:06.83: [21960]: <-- [10:AT+FRM=72\r]
Jan 21 16:32:10.85: [21960]: --> [6:+FRH:3]
Jan 21 16:32:10.85: [21960]: --> [7:CONNECT]
Jan 21 16:32:11.52: [21960]: --> [2:OK]
Jan 21 16:32:11.52: [21960]: RECV recv PPS (partial page signal)
Jan 21 16:32:11.52: [21960]: RECV recv EOP (no more pages or documents)
Jan 21 16:32:11.52: [21960]: RECV received 55 frames of block 1 of page 1
Jan 21 16:32:11.52: [21960]: <-- [9:AT+FRS=7\r]
Jan 21 16:32:11.59: [21960]: --> [2:OK]
Jan 21 16:32:11.59: [21960]: <-- [9:AT+FTH=3\r]
Jan 21 16:32:11.59: [21960]: --> [7:CONNECT]
Jan 21 16:32:13.69: [21960]: --> [2:OK]
Jan 21 16:32:13.69: [21960]: RECV send PPR (partial page request)
Jan 21 16:32:13.69: [21960]: <-- [10:AT+FRM=72\r]
Jan 21 16:32:17.43: [21960]: --> [6:+FRH:3]
Jan 21 16:32:17.43: [21960]: --> [7:CONNECT]
Jan 21 16:32:18.37: [21960]: --> [2:OK]
Jan 21 16:32:18.37: [21960]: RECV recv DCN (disconnect)
Jan 21 16:32:18.37: [21960]: COMREC received DCN (sender abort) {E108}

Looking at the log it is obvious that the audio quality on the call is very poor. Are you running your IAX audio leg over an actual network link (where jitter will occur)?


The sender is aborting because it's giving up. It's trying to deliver the data, but after many retries it can't seem to do it, and so it gives up.

If this poor audio quality only happens with this particular sender then you can expect that the problem is on the sender's end. Otherwise, you have the problem on yours.

Thanks,

Lee.


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