[hylafax-users] Unable to open TIFF file

To: hylafax-users@xxxxxxxxxxx
Subject: [hylafax-users] Unable to open TIFF file
From: "Sam Hawkin" <gvrtest@xxxxxxxxx>
Date: Wed, 12 Nov 2008 11:18:08 +0530

Hi All,

when I send the fax from http://www.faxzero.com/ to my localnumber.
I am not getting the fax and from log , I could find out that , it was saying "Unable to open TIFF file recvq/fax000001437.tif".

any help is highly appreciated , complete log is as follows.

Nov 7 03:44:24 vm1 FaxGetty[12529]: STATE CHANGE: RUNNING -> LISTENING
Nov 7 03:44:24 vm1 FaxGetty[12529]: --> [9:DATE=1107]
Nov 7 03:44:24 vm1 FaxGetty[12529]: --> [9:TIME=0344]
Nov 7 03:44:24 vm1 FaxGetty[12529]: --> [11:NAME=<NONE>]
Nov 7 03:44:24 vm1 FaxGetty[12529]: --> [15:NMBR=8009806858]
Nov 7 03:44:24 vm1 FaxGetty[12529]: --> [11:ANID=<NONE>]
Nov 7 03:44:24 vm1 FaxGetty[12529]: --> [15:NDID=8185189188]
Nov 7 03:44:24 vm1 FaxGetty[12529]: --> [4:RING]
Nov 7 03:44:24 vm1 FaxGetty[12529]: ANSWER: Call ID 1 "8009806858"
Nov 7 03:44:24 vm1 FaxGetty[12529]: ANSWER: Call ID 2 "<NONE>"
Nov 7 03:44:24 vm1 FaxGetty[12529]: ANSWER: Call ID 3 "<NONE>"
Nov 7 03:44:24 vm1 FaxGetty[12529]: ANSWER: Call ID 4 "8185189188"
Nov 7 03:44:24 vm1 FaxGetty[12529]: STATE CHANGE: LISTENING -> ANSWERING
Nov 7 03:44:28 vm1 FaxGetty[12529]: ANSWER: FAX CONNECTION DEVICE '/dev/ttyIAX1'
Nov 7 03:44:28 vm1 FaxGetty[12529]: RECV FAX: Unable to open TIFF file recvq/fax000001437.tif for writing
Nov 7 03:44:28 vm1 FaxGetty[12529]: Error writing CALL accounting record, dest=+1.877.800.0729
Nov 7 03:44:28 vm1 FaxGetty[12529]: <-- [5:ATH0\r]
Nov 7 03:44:33 vm1 FaxGetty[12529]: MODEM TIMEOUT: reading line from modem
Nov 7 03:44:33 vm1 FaxGetty[12529]: MODEM <Timeout>
Nov 7 03:44:33 vm1 FaxGetty[12529]: MODEM set DTR OFF
Nov 7 03:44:33 vm1 FaxGetty[12529]: MODEM set baud rate: 0 baud (flow control unchanged)
Nov 7 03:44:34 vm1 FaxGetty[12529]: MODEM set DTR OFF
Nov 7 03:44:34 vm1 FaxGetty[12529]: MODEM set baud rate: 0 baud (flow control unchanged)
Nov 7 03:44:34 vm1 FaxGetty[12529]: DELAY 75 ms
Nov 7 03:44:34 vm1 FaxGetty[12529]: MODEM set DTR ON
Nov 7 03:44:34 vm1 FaxGetty[12529]: DELAY 2600 ms
Nov 7 03:44:38 vm1 FaxGetty[12529]: MODEM set baud rate: 19200 baud, input flow XON/XOFF, output flow XON/XOFF
Nov 7 03:44:38 vm1 FaxGetty[12529]: DELAY 10 ms
Nov 7 03:44:38 vm1 FaxGetty[12529]: MODEM flush i/o
Nov 7 03:44:38 vm1 FaxGetty[12529]: <-- [4:ATZ\r]
Nov 7 03:44:38 vm1 FaxGetty[12529]: --> [2:OK]
Nov 7 03:44:38 vm1 FaxGetty[12529]: DELAY 3000 ms
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM flush i/o
Nov 7 03:44:41 vm1 FaxGetty[12529]: <-- [5:ATH1\r]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [4:ATH1]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [2:OK]
Nov 7 03:44:41 vm1 FaxGetty[12529]: <-- [10:AT+VCID=1\r]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [9:AT+VCID=1]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [2:OK]
Nov 7 03:44:41 vm1 FaxGetty[12529]: <-- [7:ATS0=0\r]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [6:ATS0=0]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [2:OK]
Nov 7 03:44:41 vm1 FaxGetty[12529]: <-- [5:ATE0\r]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [4:ATE0]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [2:OK]
Nov 7 03:44:41 vm1 FaxGetty[12529]: <-- [5:ATV1\r]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [2:OK]
Nov 7 03:44:41 vm1 FaxGetty[12529]: <-- [5:ATQ0\r]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [2:OK]
Nov 7 03:44:41 vm1 FaxGetty[12529]: <-- [7:ATS8=2\r]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [2:OK]
Nov 7 03:44:41 vm1 FaxGetty[12529]: <-- [8:ATS7=60\r]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [2:OK]
Nov 7 03:44:41 vm1 FaxGetty[12529]: <-- [12:AT+FCLASS=?\r]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [7:0,1,1.0]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [2:OK]
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports "Data"
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports "Class 1"
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports "Class 1.0"
Nov 7 03:44:41 vm1 FaxGetty[12529]: <-- [12:AT+FCLASS=1\r]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [2:OK]
Nov 7 03:44:41 vm1 FaxGetty[12529]: <-- [5:ATI3\r]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [19:www.soft-switch.org]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [2:OK]
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM: Mfr www.soft-switch.org
Nov 7 03:44:41 vm1 FaxGetty[12529]: <-- [5:ATI0\r]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [7:spandsp]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [2:OK]
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM: Model spandsp
Nov 7 03:44:41 vm1 FaxGetty[12529]: <-- [9:AT+FTM=?\r]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [39:24,48,72,73,74,96,97,98,

121,122,145,146]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [2:OK]
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 3.85 line/mm
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 7.7 line/mm
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 15.4 line/mm
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports R16 x 15.4 line/mm
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 200 x 100 dpi
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 200 x 200 dpi
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 200 x 400 dpi
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 300 x 300 dpi
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 2400 bit/s
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 4800 bit/s
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 7200 bit/s
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 9600 bit/s
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 12000 bit/s
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 14400 bit/s
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports A4 page width (215 mm)
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports B4 page width (255 mm)
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports A3 page width (303 mm)
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports A4 page length (297 mm)
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports B4 page length (364 mm)
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports unlimited page length
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 1-D MH
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 2-D MR
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 2-D MMR
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports no ECM
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports T.30 Annex A, 64-byte ECM
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports T.30 Annex A, 256-byte ECM
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 0 ms/scanline
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 5 ms/scanline
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 10 ms, 5 ms/scanline
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 10 ms/scanline
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 20 ms, 10 ms/scanline
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 20 ms/scanline
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 40 ms, 20 ms/scanline
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM Supports 40 ms/scanline
Nov 7 03:44:41 vm1 FaxGetty[12529]: MODEM WWW.SOFT-SWITCH.ORG spandsp/
Nov 7 03:44:41 vm1 FaxGetty[12529]: <-- [5:ATM0\r]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [2:OK]
Nov 7 03:44:41 vm1 FaxGetty[12529]: <-- [9:AT+FAR=1\r]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [2:OK]
Nov 7 03:44:41 vm1 FaxGetty[12529]: <-- [5:ATH0\r]
Nov 7 03:44:41 vm1 FaxGetty[12529]: --> [2:OK]
Nov 7 03:44:41 vm1 FaxGetty[12529]: STATE CHANGE: RECEIVING -> RUNNING (timeout 30)

Best Regards,
Venkat.

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