[hylafax-users] How to fixed : Giving up after 3 attempts to send same page Problem

[FOO SOON LOKE <fsloke@xxxxxxxxx>]

Hi all,

May know what wrong with my hylafax... The document not well send...

This is the log file:
==================================================================================================
Sep 12 14:18:22.19: [31029]: SESSION BEGIN 000000028 603991711880
Sep 12 14:18:22.19: [31029]: HylaFAX (tm) Version 4.4.3
Sep 12 14:18:22.19: [31029]: SEND FAX: JOB 21 DEST 991711880 COMMID 000000028 DEVICE '/dev/ttyS0' FROM 'csd01 <Administrator@localhost>' USER csd01
Sep 12 14:18:22.19: [31029]: <-- [12:AT+FCLASS=1\r]
Sep 12 14:18:22.31: [31029]: --> [2:OK]
Sep 12 14:18:22.31: [31029]: DIAL 991711880
Sep 12 14:18:22.31: [31029]: <-- [14:ATDT991711880\r]
Sep 12 14:18:38.62: [31029]: --> [7:CONNECT]
Sep 12 14:18:40.68: [31029]: --> [2:OK]
Sep 12 14:18:40.68: [31029]: REMOTE NSF "00 00 0E 00 00 00 96 0F 41 07 00 10 00 02 95 80 08 01 49 02 47 41 4E 20 26 20 53 4F 4E 53 20 54 52 41 44 49 03"
Sep 12 14:18:40.68: [31029]: NSF remote fax equipment: Panasonic
Sep 12 14:18:40.68: [31029]: NSF remote station ID: "GAN & SONS TRADI"
Sep 12 14:18:40.68: [31029]: <-- [9:AT+FRH=3\r]
Sep 12 14:18:40.70: [31029]: --> [7:CONNECT]
Sep 12 14:18:41.42: [31029]: --> [2:OK]
Sep 12 14:18:41.42: [31029]: REMOTE CSI "603 91711880"
Sep 12 14:18:41.42: [31029]: <-- [9:AT+FRH=3\r]
Sep 12 14:18:41.44: [31029]: --> [7:CONNECT]
Sep 12 14:18:41.84: [31029]: --> [2:OK]
Sep 12 14:18:41.84: [31029]: REMOTE best rate 9600 bit/s
Sep 12 14:18:41.84: [31029]: REMOTE max A4 page width (215 mm)
Sep 12 14:18:41.84: [31029]: REMOTE max unlimited page length
Sep 12 14:18:41.84: [31029]: REMOTE best vres 15.4 line/mm
Sep 12 14:18:41.84: [31029]: REMOTE format support: MH, MR
Sep 12 14:18:41.84: [31029]: REMOTE best 20 ms/scanline
Sep 12 14:18:41.84: [31029]: USE 9600 bit/s
Sep 12 14:18:41.84: [31029]: SEND file "docq/doc27.ps;c1"
Sep 12 14:18:41.84: [31029]: USE A4 page width (215 mm)
Sep 12 14:18:41.84: [31029]: USE unlimited page length
Sep 12 14:18:41.84: [31029]: USE 7.7 line/mm
Sep 12 14:18:41.84: [31029]: USE 2-D MR
Sep 12 14:18:41.84: [31029]: USE 20 ms/scanline
Sep 12 14:18:41.84: [31029]: SEND training at v.29 9600 bit/s
Sep 12 14:18:41.84: [31029]: DELAY 70 ms
Sep 12 14:18:41.92: [31029]: <-- [9:AT+FTH=3\r]
Sep 12 14:18:41.96: [31029]: --> [7:CONNECT]
Sep 12 14:18:41.96: [31029]: <-- data [23]
Sep 12 14:18:41.96: [31029]: <-- data [2]
Sep 12 14:18:41.99: [31029]: --> [7:CONNECT]
Sep 12 14:18:41.99: [31029]: <-- data [6]
Sep 12 14:18:41.99: [31029]: <-- data [2]
Sep 12 14:18:44.16: [31029]: --> [2:OK]
Sep 12 14:18:44.16: [31029]: DELAY 70 ms
Sep 12 14:18:44.23: [31029]: <-- [10:AT+FTM=96\r]
Sep 12 14:18:44.74: [31029]: --> [7:CONNECT]
Sep 12 14:18:44.74: [31029]: <-- data [1024]
Sep 12 14:18:44.74: [31029]: <-- data [776]
Sep 12 14:18:44.74: [31029]: <-- data [2]
Sep 12 14:18:46.29: [31029]: --> [2:OK]
Sep 12 14:18:46.29: [31029]: <-- [9:AT+FRH=3\r]
Sep 12 14:18:46.89: [31029]: --> [7:CONNECT]
Sep 12 14:18:48.04: [31029]: --> [2:OK]
Sep 12 14:18:48.04: [31029]: TRAINING succeeded
Sep 12 14:18:48.04: [31029]: DELAY 70 ms
Sep 12 14:18:48.12: [31029]: <-- [10:AT+FTM=96\r]
Sep 12 14:18:48.70: [31029]: --> [7:CONNECT]
Sep 12 14:18:48.70: [31029]: SEND begin page
Sep 12 14:18:48.71: [31029]: Reading MMR-compressed image file
Sep 12 14:18:48.72: [31029]: <-- data [1027]
Sep 12 14:18:48.72: [31029]: <-- data [1030]
Sep 12 14:18:48.72: [31029]: <-- data [1028]
Sep 12 14:18:48.72: [31029]: <-- data [1025]
Sep 12 14:18:48.72: [31029]: <-- data [1024]
Sep 12 14:18:50.72: [31029]: <-- data [1031]
Sep 12 14:18:50.72: [31029]: <-- data [1026]
Sep 12 14:18:50.72: [31029]: <-- data [1028]
Sep 12 14:18:52.71: [31029]: <-- data [1029]
Sep 12 14:18:52.71: [31029]: <-- data [1029]
Sep 12 14:18:52.71: [31029]: <-- data [1028]
Sep 12 14:18:52.71: [31029]: <-- data [1025]
Sep 12 14:18:54.71: [31029]: <-- data [1024]
Sep 12 14:18:54.71: [31029]: <-- data [1025]
Sep 12 14:18:54.71: [31029]: <-- data [1024]
Sep 12 14:18:54.71: [31029]: <-- data [1024]
Sep 12 14:18:56.70: [31029]: <-- data [1026]
Sep 12 14:18:56.70: [31029]: <-- data [1025]
Sep 12 14:18:56.70: [31029]: <-- data [1025]
Sep 12 14:18:58.69: [31029]: <-- data [1026]
Sep 12 14:18:58.69: [31029]: <-- data [1026]
Sep 12 14:18:58.69: [31029]: <-- data [1027]
Sep 12 14:18:58.69: [31029]: <-- data [1028]
Sep 12 14:19:00.69: [31029]: <-- data [1027]
Sep 12 14:19:00.69: [31029]: <-- data [1024]
Sep 12 14:19:00.69: [31029]: <-- data [936]
Sep 12 14:19:00.69: [31029]: SENT 26530 bytes of data
Sep 12 14:19:00.69: [31029]: <-- data [1025]
Sep 12 14:19:02.68: [31029]: <-- data [1025]
Sep 12 14:19:02.68: [31029]: <-- data [1027]
Sep 12 14:19:02.68: [31029]: <-- data [1026]
Sep 12 14:19:02.68: [31029]: <-- data [1024]
Sep 12 14:19:04.68: [31029]: <-- data [597]
Sep 12 14:19:04.68: [31029]: SENT 5717 bytes of data
Sep 12 14:19:04.68: [31029]: SEND 2D RTC
Sep 12 14:19:04.68: [31029]: <-- data [30]
Sep 12 14:19:04.68: [31029]: <-- data [2]
Sep 12 14:19:04.68: [31029]: SEND end page
Sep 12 14:19:15.90: [31029]: --> [2:OK]
Sep 12 14:19:15.90: [31029]: DELAY 70 ms
Sep 12 14:19:15.98: [31029]: SEND send MPS (more pages, same document)
Sep 12 14:19:15.98: [31029]: <-- [9:AT+FTH=3\r]
Sep 12 14:19:16.02: [31029]: --> [7:CONNECT]
Sep 12 14:19:16.02: [31029]: <-- data [3]
Sep 12 14:19:16.02: [31029]: <-- data [2]
Sep 12 14:19:17.34: [31029]: --> [2:OK]
Sep 12 14:19:17.34: [31029]: <-- [9:AT+FRH=3\r]
Sep 12 14:19:20.44: [31029]: --> [0:]
Sep 12 14:19:20.44: [31029]: MODEM <Empty line>
Sep 12 14:19:20.44: [31029]: <-- data [1]
Sep 12 14:19:20.64: [31029]: MODEM <Timeout>
Sep 12 14:19:20.64: [31029]: SEND send MPS (more pages, same document)
Sep 12 14:19:20.64: [31029]: <-- [9:AT+FTH=3\r]
Sep 12 14:19:20.69: [31029]: --> [7:CONNECT]
Sep 12 14:19:20.69: [31029]: <-- data [3]
Sep 12 14:19:20.69: [31029]: <-- data [2]
Sep 12 14:19:22.00: [31029]: --> [2:OK]
Sep 12 14:19:22.00: [31029]: <-- [9:AT+FRH=3\r]
Sep 12 14:19:25.10: [31029]: --> [0:]
Sep 12 14:19:25.10: [31029]: MODEM <Empty line>
Sep 12 14:19:25.10: [31029]: <-- data [1]
Sep 12 14:19:25.30: [31029]: MODEM <Timeout>
Sep 12 14:19:25.30: [31029]: SEND send MPS (more pages, same document)
Sep 12 14:19:25.30: [31029]: <-- [9:AT+FTH=3\r]
Sep 12 14:19:25.35: [31029]: --> [7:CONNECT]
Sep 12 14:19:25.35: [31029]: <-- data [3]
Sep 12 14:19:25.35: [31029]: <-- data [2]
Sep 12 14:19:26.67: [31029]: --> [2:OK]
Sep 12 14:19:26.67: [31029]: <-- [9:AT+FRH=3\r]
Sep 12 14:19:29.77: [31029]: --> [0:]
Sep 12 14:19:29.77: [31029]: MODEM <Empty line>
Sep 12 14:19:29.77: [31029]: <-- data [1]
Sep 12 14:19:29.97: [31029]: MODEM <Timeout>
Sep 12 14:19:29.97: [31029]: No response to MPS repeated 3 tries
Sep 12 14:19:29.97: [31029]: SEND: Giving up after 3 attempts to send same page "docq/doc27.ps;c1", dirnum 0
Sep 12 14:19:29.97: [31029]: DELAY 70 ms
Sep 12 14:19:30.04: [31029]: <-- [9:AT+FTH=3\r]
Sep 12 14:19:30.09: [31029]: --> [7:CONNECT]
Sep 12 14:19:30.09: [31029]: <-- data [3]
Sep 12 14:19:30.09: [31029]: <-- data [2]
Sep 12 14:19:31.40: [31029]: --> [2:OK]
Sep 12 14:19:32.40: [31029]: <-- [5:ATH0\r]
Sep 12 14:19:32.50: [31029]: --> [10:NO CARRIER]
Sep 12 14:19:32.50: [31029]: MODEM No carrier
Sep 12 14:19:32.50: [31029]: SESSION END
=====================================================================================================

May I know what caused this happen? Any configuration file should I added or changed?

The current configuration I use now is as below...
=================================================================================================
# $Id: topic,v 1.4 2003/07/25 16:23:26 lhoward Exp $
#
# prototype config for Topic modems and other similarly broken firmwares
#

#
CountryCode:        6
AreaCode:        03
FAXNumber:        6.03.21611088
LongDistancePrefix:    1
InternationalPrefix:    011
DialStringRules:    etc/dialrules
ServerTracing:        1
SessionTracing:        11
RecvFileMode:        0600
LogFileMode:        0600
DeviceMode:        0600
RingsBeforeAnswer:    1
SpeakerVolume:        off
GettyArgs:        "-h %l dx_%s"
LocalIdentifier:    "NothingSetup"
TagLineFont:        etc/lutRS18.pcf
TagLineFormat:        "From %%l|%c|Page %%P of %%T"
MaxRecvPages:        30
#

ModemType:        Class1        # use this to supply a hint
ModemFlowControl:    xonxoff        # XON/XOFF flow control assumed
#ModemHardFlowCmd:    AT&H3        # hardware flow control
#ModemSoftFlowCmd:    AT&H4        # software flow control

# as of v1.20, +FTS is not supported, which will cause "Stop and wait"
# failures unless we use software pauses instead...

Class1PPMWaitCmd:     "<delay\0727>"    # \072 == :  to avoid awk problem
Class1TCFWaitCmd:     "<delay\0727>"
Class1EOPWaitCmd:     "<delay\0729>"
Class1SwitchingCmd:    "<delay\0727>"    # assumption: +FRS not supported
RTNHandlingMethod:      giveup
==============================================================================================

I already turn xonxoff for the MOdemFlowControl...

Thank you...

-fsloke