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[hylafax-users] incoming fax call lasts forever



Hi All,

I am new to HylaFax, and am using the hylafax package (I believe v4.4) that comes with Debian Stable.

I am able to receive a fax, however the call does not terminate (it basically sits there forever on a single page... 10-15 minutes+ before I get the sender to press cancel on the sending fax). Once the sender presses cancel, the fax is stored in the queue (and no error messages in Syslog). The sender is using a standard fax (and I have tried a few senders) - always the same problem.

Other information: I am in Australia (not sure if that is relevant to modem settings).


Any advice on where I should start troubleshooting?



Thanks, Andrew


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