[hylafax-users] Problems receiving faxes

[Brandon Gabert <bgabert@xxxxxxxxxxxxxxx>]

Hello, we use version 4.4.4 on FreeBSD 7.0 using a Multitech MT5634ZBA-V92 (has latest firmware) and having been using them for with pretty good success for the last while, according to seqf of logs vs seqf of recvd we are about 1300/1700, but some people have problems sending to us.  I’ve tried running faxaddmodem multiple times to try class 1, 1.0, 2, 2.0 and 2.1

 

My configuration files are the defaults from faxaddmodem

 

A typical failed log file looks like:

Jul 18 12:50:59.80: [ 1105]: SESSION BEGIN 000001785 xxxxxxxxxxx

Jul 18 12:50:59.80: [ 1105]: HylaFAX (tm) Version 4.4.4

Jul 18 12:50:59.80: [ 1105]: <-- [4:ATA\r]

Jul 18 12:51:11.96: [ 1105]: --> [7:CONNECT]

Jul 18 12:51:11.96: [ 1105]: ANSWER: FAX CONNECTION  DEVICE '/dev/cuad0'

Jul 18 12:51:11.96: [ 1105]: STATE CHANGE: ANSWERING -> RECEIVING

Jul 18 12:51:11.96: [ 1105]: RECV FAX: begin

Jul 18 12:51:11.96: [ 1105]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 2C 74 2C 74 2C>

Jul 18 12:51:11.96: [ 1105]: <-- data [32]

Jul 18 12:51:11.96: [ 1105]: <-- data [2]

Jul 18 12:51:11.98: [ 1105]: --> [7:CONNECT]

Jul 18 12:51:11.98: [ 1105]: <-- HDLC<23:FF C0 02 CE 36 86 C6 96 B6 A6 16 C2 76 86 96 26 4E 86 AE E2 04 04 04>

Jul 18 12:51:11.98: [ 1105]: <-- data [23]

Jul 18 12:51:11.98: [ 1105]: <-- data [2]

Jul 18 12:51:11.99: [ 1105]: --> [7:CONNECT]

Jul 18 12:51:11.99: [ 1105]: <-- HDLC<13:FF C8 01 00 77 5F 23 01 FB C1 01 01 18>

Jul 18 12:51:11.99: [ 1105]: <-- data [13]

Jul 18 12:51:11.99: [ 1105]: <-- data [2]

Jul 18 12:51:14.26: [ 1105]: --> [2:OK]

Jul 18 12:51:14.26: [ 1105]: <-- [9:AT+FRH=3\r]

Jul 18 12:51:21.26: [ 1105]: --> [0:]

Jul 18 12:51:21.26: [ 1105]: MODEM <Empty line>

Jul 18 12:51:21.26: [ 1105]: MODEM TIMEOUT: waiting for v.21 carrier

Jul 18 12:51:21.26: [ 1105]: <-- data [1]

Jul 18 12:51:21.27: [ 1105]: --> [2:]

Jul 18 12:51:21.27: [ 1105]: --> [2:OK]

Jul 18 12:51:21.27: [ 1105]: <-- [9:AT+FRS=7\r]

Jul 18 12:51:21.34: [ 1105]: --> [2:OK]

Jul 18 12:51:21.34: [ 1105]: <-- [9:AT+FTH=3\r]

Jul 18 12:51:22.30: [ 1105]: --> [7:CONNECT]

Jul 18 12:51:22.30: [ 1105]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 2C 74 2C 74 2C>

Jul 18 12:51:22.30: [ 1105]: <-- data [32]

Jul 18 12:51:22.30: [ 1105]: <-- data [2]

Jul 18 12:51:22.31: [ 1105]: --> [7:CONNECT]

Jul 18 12:51:22.31: [ 1105]: <-- HDLC<23:FF C0 02 CE 36 86 C6 96 B6 A6 16 C2 76 86 96 26 4E 86 AE E2 04 04 04>

Jul 18 12:51:22.31: [ 1105]: <-- data [23]

Jul 18 12:51:22.31: [ 1105]: <-- data [2]

Jul 18 12:51:22.32: [ 1105]: --> [7:CONNECT]

Jul 18 12:51:22.32: [ 1105]: <-- HDLC<13:FF C8 01 00 77 5F 23 01 FB C1 01 01 18>

Jul 18 12:51:22.32: [ 1105]: <-- data [13]

Jul 18 12:51:22.33: [ 1105]: <-- data [2]

Jul 18 12:51:24.60: [ 1105]: --> [2:OK]

Jul 18 12:51:24.60: [ 1105]: <-- [9:AT+FRH=3\r]

Jul 18 12:51:31.60: [ 1105]: --> [0:]

Jul 18 12:51:31.60: [ 1105]: MODEM <Empty line>

Jul 18 12:51:31.60: [ 1105]: MODEM TIMEOUT: waiting for v.21 carrier

Jul 18 12:51:31.60: [ 1105]: <-- data [1]

Jul 18 12:51:31.61: [ 1105]: --> [2:]

Jul 18 12:51:31.61: [ 1105]: --> [2:OK]

Jul 18 12:51:31.61: [ 1105]: <-- [9:AT+FRS=7\r]

Jul 18 12:51:31.69: [ 1105]: --> [2:OK]

Jul 18 12:51:31.69: [ 1105]: <-- [9:AT+FTH=3\r]

Jul 18 12:51:32.64: [ 1105]: --> [7:CONNECT]

Jul 18 12:51:32.64: [ 1105]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 2C 74 2C 74 2C>

Jul 18 12:51:32.64: [ 1105]: <-- data [32]

Jul 18 12:51:32.64: [ 1105]: <-- data [2]

Jul 18 12:51:32.66: [ 1105]: --> [7:CONNECT]

Jul 18 12:51:32.66: [ 1105]: <-- HDLC<23:FF C0 02 CE 36 86 C6 96 B6 A6 16 C2 76 86 96 26 4E 86 AE E2 04 04 04>

Jul 18 12:51:32.66: [ 1105]: <-- data [23]

Jul 18 12:51:32.66: [ 1105]: <-- data [2]

Jul 18 12:51:32.67: [ 1105]: --> [7:CONNECT]

Jul 18 12:51:32.67: [ 1105]: <-- HDLC<13:FF C8 01 00 77 5F 23 01 FB C1 01 01 18>

Jul 18 12:51:32.67: [ 1105]: <-- data [13]

Jul 18 12:51:32.67: [ 1105]: <-- data [2]

Jul 18 12:51:34.95: [ 1105]: --> [2:OK]

Jul 18 12:51:34.95: [ 1105]: <-- [9:AT+FRH=3\r]

Jul 18 12:51:41.95: [ 1105]: --> [0:]

Jul 18 12:51:41.95: [ 1105]: MODEM <Empty line>

Jul 18 12:51:41.95: [ 1105]: MODEM TIMEOUT: waiting for v.21 carrier

Jul 18 12:51:41.95: [ 1105]: <-- data [1]

Jul 18 12:51:41.95: [ 1105]: --> [2:]

Jul 18 12:51:41.95: [ 1105]: --> [2:OK]

Jul 18 12:51:41.95: [ 1105]: <-- [9:AT+FRS=7\r]

Jul 18 12:51:42.02: [ 1105]: --> [2:OK]

Jul 18 12:51:42.02: [ 1105]: <-- [9:AT+FTH=3\r]

Jul 18 12:51:42.98: [ 1105]: --> [7:CONNECT]

Jul 18 12:51:42.98: [ 1105]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 2C 74 2C 74 2C>

Jul 18 12:51:42.98: [ 1105]: <-- data [32]

Jul 18 12:51:42.98: [ 1105]: <-- data [2]

Jul 18 12:51:42.99: [ 1105]: --> [7:CONNECT]

Jul 18 12:51:42.99: [ 1105]: <-- HDLC<23:FF C0 02 CE 36 86 C6 96 B6 A6 16 C2 76 86 96 26 4E 86 AE E2 04 04 04>

Jul 18 12:51:42.99: [ 1105]: <-- data [23]

Jul 18 12:51:42.99: [ 1105]: <-- data [2]

Jul 18 12:51:43.00: [ 1105]: --> [7:CONNECT]

Jul 18 12:51:43.00: [ 1105]: <-- HDLC<13:FF C8 01 00 77 5F 23 01 FB C1 01 01 18>

Jul 18 12:51:43.00: [ 1105]: <-- data [13]

Jul 18 12:51:43.00: [ 1105]: <-- data [2]

Jul 18 12:51:45.28: [ 1105]: --> [2:OK]

Jul 18 12:51:45.28: [ 1105]: <-- [9:AT+FRH=3\r]

Jul 18 12:51:52.28: [ 1105]: --> [0:]

Jul 18 12:51:52.28: [ 1105]: MODEM <Empty line>

Jul 18 12:51:52.28: [ 1105]: MODEM TIMEOUT: waiting for v.21 carrier

Jul 18 12:51:52.28: [ 1105]: <-- data [1]

Jul 18 12:51:52.29: [ 1105]: --> [2:]

Jul 18 12:51:52.29: [ 1105]: --> [2:OK]

Jul 18 12:51:52.29: [ 1105]: RECV FAX: No sender protocol (T.30 T1 timeout)

Jul 18 12:51:52.29: [ 1105]: RECV FAX: end

Jul 18 12:51:52.29: [ 1105]: No sender protocol (T.30 T1 timeout)

Jul 18 12:51:52.29: [ 1105]: SESSION END