Re: [hylafax-users] Multiple fax numbers with single phone line

["Siri Vias Khalsa" <sirivias.khalsa@xxxxxxxxxx>]

What you are looking for is called DID and it is a service from the phone company. The phone company assigns you a block of numbers and you get a DID line. Then you assign each employee that needs one a number. When someone calls that number, it goes onto the one fax line, and the information is reported to Hylafax as to what number the call was to. This allows you to setup a table in hylafax that says for number xxx send to email address yyy@xxxxxxxxxxx.

            It is a little complicated, but some phone companies offer it over a POTS (plain old telephone system) line. If they don’t, you will need to get a partial T1 (much more expensive fax hardware) or an analog DID line (avoid if at all possible – expensive hardware and complex). It is also possible to do this through a phone system, most PBXs will route a DID call to the fax server keeping the DID digits intact. What you need for a typical analog line modem or fax card to receive DID information is for the source (phone company directly or PBX) to ring the line, then send 4 DTMF tones indicating what number is being called then continue as with a normal call.

Remember that for incoming calls you are not typically charged for usage so you can add as many lines as you like for a very low monthly fee. The additional expense is the fax hardware to handle the extra line(s).

 

Happy Faxing,

 

-Siri Vias

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From: hylafax-users-bounce@xxxxxxxxxxx [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Stephen Kerr
Sent: Thursday, June 19, 2008 4:48 AM
To: hylafax-users@xxxxxxxxxxx
Subject: [hylafax-users] Multiple fax numbers with single phone line

 

Hi
this is maybe a silly question, but is it possible to have multiple fax destinations using only 1 incoming line?

Here's an example of what I mean.
Company XYZ has 20 employees, each of them receive faxes from clients ABC.
Client ABC sends faxes to alot of people in XYZ, but XYZ only has one incoming line.
This number is 01234 567899.

Currently Hylafax would know where the fax came from but doesn't know which one of the 20 employees of XYZ to mail it to.

Is it possible to have a suffix at the end of the number i.e. 01234 5678991, where this suffix (1 here) means it goes to person A.
A different suffix means it goes to a different person.

I've saw articales to do with IAX Modem and Asterisk PBX software but don't know if this will do what I want.

Maybe it's not possible.

thanks,
Stephen

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