Re: [hylafax-users] inbound faxes problem

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Luigi Cerioli [fabbricadigitale] wrote:
> REMOTE HANGUP: Unspecified Phase D error (code 100)
>
> In these cases the PDF attachments are corrupted.
>   

> Jun 16 11:55:47.27: [16678]: <-- [7:AT+FDR\r]
> Jun 16 11:55:47.27: [16678]: --> [7:CONNECT]
> Jun 16 11:55:47.27: [16678]: RECV: begin page
> Jun 16 11:55:47.27: [16678]: RECV: send trigger 021
> Jun 16 11:55:47.27: [16678]: <-- data [1]
> Jun 16 11:55:47.27: [16678]: Copy quality checking performed by host
> Jun 16 11:55:52.00: [16678]: RECV: 8 bytes of data, 4 total lines
> Jun 16 11:55:52.00: [16678]: --> [10:+FPTS: 2,0]
> Jun 16 11:55:52.00: [16678]: --> [7:+FET: 2]
> Jun 16 11:55:52.00: [16678]: RECV recv EOP (no more pages or documents)
> Jun 16 11:55:52.00: [16678]: --> [2:OK]
> Jun 16 11:55:52.00: [16678]: RECV send RTN (retrain negative)
> Jun 16 11:55:52.00: [16678]: <-- [10:AT+FPTS=2\r]
> Jun 16 11:55:52.00: [16678]: --> [2:OK]
> Jun 16 11:55:52.00: [16678]: <-- [7:AT+FDR\r]
> Jun 16 11:55:52.00: [16678]: --> [10:+FHNG: 100]
> Jun 16 11:55:52.00: [16678]: REMOTE HANGUP: Unspecified Phase D error (code 100)

Many fax senders interpret RTN either as a confirmation (much like MCF) 
or as a trigger for an abort.  So this "+FHNG: 100" is probably just 
indicating that the sender hung up or disconnected.

However, the bigger issue is the "page" consisting of nothing more than 
an incomplete RTC.  You may want to bring this up with Eicon.  However, 
if you send me a copy of the TIFF file from recvq then I can see what 
can be done about fixing tiff2pdf to at least produce a valid PDF.

As a workaround you may want to try using tiffsplit to break apart the 
multipage TIFF into individual pages, then tiffcp to rejoin the valid 
pages, and then process it with tiff2pdf.

Thanks,

Lee.


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