[hylafax-users] inbound faxes problem

["Luigi Cerioli [fabbricadigitale]" <L.Cerioli@xxxxxxxxxxxxxxxxxxx>]

Hi all,

  I am running Hylafax 4.3.3 on the following platform:

OS: Linux Red Hat Enterprise 4
Modem: Eicon Diva Pri

In my configuration inbound faxes are mailed in PDF format
In some cases have the following error while receiving faxes

REMOTE HANGUP: Unspecified Phase D error (code 100)

In these cases the PDF attachments are corrupted.

I have the following modem configuration:

CountryCode:            XX
AreaCode:               XX
FAXNumber:              XXXXXXXXXXX
LongDistancePrefix:     0
InternationalPrefix:    0
DialStringRules:        etc/dialrules.europe
ServerTracing:          1
SessionTracing:         11
RecvFileMode:           0600
LogFileMode:            0600
DeviceMode:             0600
RingsBeforeAnswer:      1
SpeakerVolume:          off
GettyArgs:              "-h %l dx_%s"
LocalIdentifier:        "XXXXXX"
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:          "%c|Page %%P of %%T"

ModemResetCmds:         "AT#CID=7"
RingExtended:           "RING CID:";
CIDNumber:              "RING "
CIDName:                "RING "

ModemType:              Class2
ModemRate:              19200   # on boards supporting V.34-fax,
                                # this may need to be 57600
ModemFlowControl:       rtscts
ModemNoFlowCmd:         AT&K0
ModemSoftFlowCmd:       AT&K4
ModemHardFlowCmd:       AT&K3

Class2APQueryCmd:       none
Class2SPLCmd:           none
Class2TBCCmd:           none
Class2ECMType:          2.0     # follows Class 2.0 spec, not Class 2

Class2CQQueryCmd:       !3
Class2CQCmd:            AT


This is the log of one of the inbound faxes with the problem

Jun 16 11:50:35.78: [16678]: SESSION BEGIN 000001997 XXXXXXXXXXX
Jun 16 11:50:35.78: [16678]: HylaFAX (tm) Version 4.4.3
Jun 16 11:50:35.78: [16678]: CallID: "CID:  DAD: XXXXXXXXXXX" "CID:  DAD: XXXXXXXXXX"
Jun 16 11:50:35.78: [16678]: <-- [4:ATA\r]
Jun 16 11:51:00.59: [16678]: --> [5:+FCON]
Jun 16 11:51:00.59: [16678]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyds01'
Jun 16 11:51:00.59: [16678]: RECV FAX: begin
Jun 16 11:51:00.59: [16678]: --> [26:+FTSI:     XXXXXXXXXXX]
Jun 16 11:51:00.59: [16678]: REMOTE TSI " XXXXXXXXXXX"
Jun 16 11:51:00.59: [16678]: --> [22:+FDCS: 0,5,0,2,0,2,0,0]
Jun 16 11:51:00.59: [16678]: REMOTE wants 14400 bit/s
Jun 16 11:51:00.59: [16678]: REMOTE wants A4 page width (215 mm)
Jun 16 11:51:00.59: [16678]: REMOTE wants unlimited page length
Jun 16 11:51:00.59: [16678]: REMOTE wants 3.85 line/mm
Jun 16 11:51:00.59: [16678]: REMOTE wants 1-D MH
Jun 16 11:51:00.59: [16678]: REMOTE wants T.30 Annex C, half duplex ECM
Jun 16 11:51:00.59: [16678]: --> [2:OK]
Jun 16 11:51:00.59: [16678]: <-- [7:AT+FDR\r]
Jun 16 11:51:00.59: [16678]: --> [5:+FCFR]
Jun 16 11:51:00.59: [16678]: --> [22:+FDCS: 0,5,0,2,0,2,0,0]
Jun 16 11:51:00.59: [16678]: REMOTE wants 14400 bit/s
Jun 16 11:51:00.59: [16678]: REMOTE wants A4 page width (215 mm)
Jun 16 11:51:00.59: [16678]: REMOTE wants unlimited page length
Jun 16 11:51:00.59: [16678]: REMOTE wants 3.85 line/mm
Jun 16 11:51:00.59: [16678]: REMOTE wants 1-D MH
Jun 16 11:51:00.59: [16678]: REMOTE wants T.30 Annex C, half duplex ECM
Jun 16 11:51:00.59: [16678]: --> [7:CONNECT]
Jun 16 11:51:00.59: [16678]: RECV: begin page
Jun 16 11:51:00.59: [16678]: RECV: send trigger 021
Jun 16 11:51:00.59: [16678]: <-- data [1]
Jun 16 11:51:00.59: [16678]: Copy quality checking performed by host
Jun 16 11:51:29.95: [16678]: RECV: 32678 bytes of data, 542 total lines
Jun 16 11:51:57.50: [16678]: RECV: 32666 bytes of data, 1083 total lines
Jun 16 11:51:59.12: [16678]: RECV: 784 bytes of data, 1133 total lines
Jun 16 11:51:59.12: [16678]: --> [13:+FPTS: 1,1129]
Jun 16 11:51:59.12: [16678]: --> [7:+FET: 0]
Jun 16 11:51:59.12: [16678]: RECV recv MPS (more pages, same document)
Jun 16 11:51:59.12: [16678]: --> [2:OK]
Jun 16 11:51:59.12: [16678]: RECV send MCF (message confirmation)
Jun 16 11:51:59.12: [16678]: RECV FAX (000001997): from XXXXXXXXXXX, page 1 in 0:59, INF, 3.85 line/mm, 1-D MH, 14400 bit/s
Jun 16 11:51:59.12: [16678]: <-- [7:AT+FDR\r]
Jun 16 11:51:59.12: [16678]: --> [7:CONNECT]
Jun 16 11:51:59.12: [16678]: RECV: begin page
Jun 16 11:51:59.12: [16678]: RECV: send trigger 021
Jun 16 11:51:59.12: [16678]: <-- data [1]
Jun 16 11:51:59.12: [16678]: Copy quality checking performed by host
Jun 16 11:52:21.63: [16678]: RECV: 32754 bytes of data, 307 total lines
Jun 16 11:52:49.98: [16678]: RECV: 32705 bytes of data, 576 total lines
Jun 16 11:53:09.14: [16678]: RECV: 32689 bytes of data, 851 total lines
Jun 16 11:53:24.82: [16678]: RECV: 24216 bytes of data, 1132 total lines
Jun 16 11:53:24.82: [16678]: --> [13:+FPTS: 1,1128]
Jun 16 11:53:24.82: [16678]: --> [7:+FET: 0]
Jun 16 11:53:24.82: [16678]: RECV recv MPS (more pages, same document)
Jun 16 11:53:24.82: [16678]: --> [2:OK]
Jun 16 11:53:24.82: [16678]: RECV send MCF (message confirmation)
Jun 16 11:53:24.82: [16678]: RECV FAX (000001997): from XXXXXXXXXXX, page 2 in 1:25, INF, 3.85 line/mm, 1-D MH, 14400 bit/s
Jun 16 11:53:24.82: [16678]: <-- [7:AT+FDR\r]
Jun 16 11:53:24.82: [16678]: --> [7:CONNECT]
Jun 16 11:53:24.82: [16678]: RECV: begin page
Jun 16 11:53:24.82: [16678]: RECV: send trigger 021
Jun 16 11:53:24.82: [16678]: <-- data [1]
Jun 16 11:53:24.82: [16678]: Copy quality checking performed by host
Jun 16 11:53:47.28: [16678]: RECV: 32692 bytes of data, 398 total lines
Jun 16 11:54:14.03: [16678]: RECV: 32709 bytes of data, 691 total lines
Jun 16 11:54:26.93: [16678]: RECV: 19957 bytes of data, 1132 total lines
Jun 16 11:54:26.93: [16678]: --> [13:+FPTS: 1,1128]
Jun 16 11:54:26.93: [16678]: --> [7:+FET: 0]
Jun 16 11:54:26.93: [16678]: RECV recv MPS (more pages, same document)
Jun 16 11:54:26.93: [16678]: --> [2:OK]
Jun 16 11:54:26.93: [16678]: RECV send MCF (message confirmation)
Jun 16 11:54:26.93: [16678]: RECV FAX (000001997): from XXXXXXXXXXX, page 3 in 1:02, INF, 3.85 line/mm, 1-D MH, 14400 bit/s
Jun 16 11:54:26.93: [16678]: <-- [7:AT+FDR\r]
Jun 16 11:54:26.93: [16678]: --> [7:CONNECT]
Jun 16 11:54:26.93: [16678]: RECV: begin page
Jun 16 11:54:26.93: [16678]: RECV: send trigger 021
Jun 16 11:54:26.93: [16678]: <-- data [1]
Jun 16 11:54:26.93: [16678]: Copy quality checking performed by host
Jun 16 11:54:48.58: [16678]: RECV: 32767 bytes of data, 779 total lines
Jun 16 11:54:54.64: [16678]: RECV: 9472 bytes of data, 1132 total lines
Jun 16 11:54:54.64: [16678]: --> [13:+FPTS: 1,1128]
Jun 16 11:54:54.64: [16678]: --> [7:+FET: 0]
Jun 16 11:54:54.64: [16678]: RECV recv MPS (more pages, same document)
Jun 16 11:54:54.64: [16678]: --> [2:OK]
Jun 16 11:54:54.64: [16678]: RECV send MCF (message confirmation)
Jun 16 11:54:54.64: [16678]: RECV FAX (000001997): from XXXXXXXXXXX, page 4 in 0:28, INF, 3.85 line/mm, 1-D MH, 14400 bit/s
Jun 16 11:54:54.64: [16678]: <-- [7:AT+FDR\r]
Jun 16 11:54:54.64: [16678]: --> [7:CONNECT]
Jun 16 11:54:54.64: [16678]: RECV: begin page
Jun 16 11:54:54.64: [16678]: RECV: send trigger 021
Jun 16 11:54:54.64: [16678]: <-- data [1]
Jun 16 11:54:54.64: [16678]: Copy quality checking performed by host
Jun 16 11:55:16.29: [16678]: RECV: 32678 bytes of data, 478 total lines
Jun 16 11:55:39.79: [16678]: RECV: 32713 bytes of data, 970 total lines
Jun 16 11:55:47.27: [16678]: RECV: 6963 bytes of data, 1133 total lines
Jun 16 11:55:47.27: [16678]: --> [13:+FPTS: 1,1129]
Jun 16 11:55:47.27: [16678]: --> [7:+FET: 0]
Jun 16 11:55:47.27: [16678]: RECV recv MPS (more pages, same document)
Jun 16 11:55:47.27: [16678]: --> [2:OK]
Jun 16 11:55:47.27: [16678]: RECV send MCF (message confirmation)
Jun 16 11:55:47.27: [16678]: RECV FAX (000001997): from XXXXXXXXXXX, page 5 in 0:53, INF, 3.85 line/mm, 1-D MH, 14400 bit/s
Jun 16 11:55:47.27: [16678]: <-- [7:AT+FDR\r]
Jun 16 11:55:47.27: [16678]: --> [7:CONNECT]
Jun 16 11:55:47.27: [16678]: RECV: begin page
Jun 16 11:55:47.27: [16678]: RECV: send trigger 021
Jun 16 11:55:47.27: [16678]: <-- data [1]
Jun 16 11:55:47.27: [16678]: Copy quality checking performed by host
Jun 16 11:55:52.00: [16678]: RECV: 8 bytes of data, 4 total lines
Jun 16 11:55:52.00: [16678]: --> [10:+FPTS: 2,0]
Jun 16 11:55:52.00: [16678]: --> [7:+FET: 2]
Jun 16 11:55:52.00: [16678]: RECV recv EOP (no more pages or documents)
Jun 16 11:55:52.00: [16678]: --> [2:OK]
Jun 16 11:55:52.00: [16678]: RECV send RTN (retrain negative)
Jun 16 11:55:52.00: [16678]: <-- [10:AT+FPTS=2\r]
Jun 16 11:55:52.00: [16678]: --> [2:OK]
Jun 16 11:55:52.00: [16678]: <-- [7:AT+FDR\r]
Jun 16 11:55:52.00: [16678]: --> [10:+FHNG: 100]
Jun 16 11:55:52.00: [16678]: REMOTE HANGUP: Unspecified Phase D error (code 100)
Jun 16 11:55:52.00: [16678]: RECV keeping unconfirmed page
Jun 16 11:55:52.00: [16678]: RECV FAX (000001997): from XXXXXXXXXXX, page 6 in 0:05, INF, 3.85 line/mm, 1-D MH, 14400 bit/s
Jun 16 11:55:52.00: [16678]: RECV FAX (000001997): recvq/fax000000830.tif from XXXXXXXXXXX, route to <unspecified>, 6 pages in 4:52
Jun 16 11:55:52.00: [16678]: RECV FAX: bin/faxrcvd "recvq/fax000000830.tif" "ttyds01" "000001997" "" "CID:  DAD: XXXXXXXXXXX" "CID:  DAD: XXXXXXXXXXX"
Jun 16 11:55:52.00: [16678]: RECV FAX: end
Jun 16 11:55:52.00: [16678]: SESSION END


Thanks for any help

Regards

Luigi



Luigi Cerioli
l.cerioli@xxxxxxxxxxxxxxxxxxx

fabbricadigitale Srl
tel. +39 0375 284600 fax +39 02 57760002
http://www.fabbricadigitale.it - mail: info@xxxxxxxxxxxxxxxxxxx


____________________ HylaFAX(tm) Users Mailing List _______________________
  To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
 On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
  *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*