Re: [hylafax-users] strange situation receiving faxes

[longbow <longbow@xxxxxx>]

hi lee!

i figured out that all the faxes that send to the hylafax server without 
problems are computer faxes and the one that produce errors are real 
hardware faxes. can someone confirm this (using a class 2.0 config)??

Lee Howard wrote:
> longbow wrote:
> > ok, the session log for the usr modem:
> >
> > Mar 17 16:49:48.61: [ 9165]: <-- [7:AT+FDR\r]
> > Mar 17 16:49:55.60: [ 9165]: --> [7:CONNECT]
> > Mar 17 16:49:55.60: [ 9165]: RECV: begin page
> > Mar 17 16:49:55.60: [ 9165]: RECV: send trigger 022
> > Mar 17 16:49:55.60: [ 9165]: Copy quality checking performed by host
> > Mar 17 16:51:30.77: [ 9165]: MODEM TIMEOUT: reading from modem
> > Mar 17 16:51:30.77: [ 9165]: RECV: Missing EOL after 5 seconds
> > Mar 17 16:51:30.77: [ 9165]: REMOTE HANGUP: Missing EOL after 5 
> > seconds (section 3.2/T.4) (code 91)
> > Mar 17 16:51:30.77: [ 9165]: RECV FAX (000001184): 
> > recvq/fax000000895.tif from , route to <unspecified>, 0 pages in 1:44
> > Mar 17 16:51:30.77: [ 9165]: RECV FAX: Missing EOL after 5 seconds 
> > (section 3.2/T.4)
> > Mar 17 16:51:30.77: [ 9165]: DELAY 100 ms
> > Mar 17 16:51:30.87: [ 9165]: <-- [7:AT+FKS\r]
> > Mar 17 16:52:00.88: [ 9165]: MODEM TIMEOUT: reading line from modem
> > Mar 17 16:52:00.88: [ 9165]: MODEM <Timeout>
>
> It looks to me like the USR modem crashed.  This is not surprising.  You 
> should be using Class 1 anyway, with USR.
>
> > and here is the log of a failed elsa session:
> >
> > Jun 03 21:41:56.89: [  504]: <-- [7:AT+FDR\r]
> > Jun 03 21:42:00.96: [  504]: --> [7:CONNECT]
> > Jun 03 21:42:00.96: [  504]: RECV: begin page
> > Jun 03 21:42:00.96: [  504]: RECV: send trigger 022
> > Jun 03 21:42:00.96: [  504]: Copy quality checking performed by modem
> > Jun 03 21:42:35.21: [  504]: RECV: 301 bytes of data, 10 total lines
> > Jun 03 21:42:35.22: [  504]: --> [16:+FPS:2,62,56,0,0]
> > Jun 03 21:42:36.46: [  504]: --> [6:+FET:2]
> > Jun 03 21:42:36.46: [  504]: RECV recv EOP (no more pages or documents)
> > Jun 03 21:42:36.46: [  504]: --> [5:ERROR]
> > Jun 03 21:42:36.46: [  504]: MODEM Command error
> > Jun 03 21:42:36.46: [  504]: RECV send RTN (retrain negative)
> > Jun 03 21:42:36.46: [  504]: <-- [7:AT+FDR\r]
> > Jun 03 21:42:39.63: [  504]: --> [7:+FHS:00]
> > Jun 03 21:42:39.63: [  504]: REMOTE HANGUP: Normal and proper end of 
> > connection (code 0)
> > Jun 03 21:42:39.65: [  504]: --> [2:OK]
>
> This indicates either a line condition problem or an incompatibility 
> between the sender's V.29 modulator and the modem's V.29 demodulator.  
> Using Class 1 (if possible) could help.

ok, thats what i also suggest (see aboce). i now use a elsa microlink 
56k basic modem - can i use the default class1 config? i know that 
faxaddmodem offers me a class1 setup - should i use these defaults or do 
i have to modify these settings?
this weekend i will try a class1 config.

> > please remember also the behaviour of the canon b820 fax when sending 
> > the first 2 pages faulty:
> >
> > first page is started with 9600 bit/s (startspeed set in the fax by me 
> > to be sure that the pages are sent ok although there is some line 
> > disortion) then it switches down to 7200 bit/s and the pages that are 
> > sent ok with 4800 bit/s. 
>
> This further concludes that either there is a line noise condition or 
> that there is a V.29 incompatibility.
>
> Thanks,
>
> Lee.

thx
wolfgang


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