Re: [hylafax-users] No response to PPS repeated 3 times.:

[Daren Russell <darenr@xxxxxxxxxxxxxxxxx>]

Lee Howard wrote:
> Daren Russell wrote:
> > You're not alone with this.  I was about to compose a mail saying 
> > exactly the same after upgrading from 4.3.4 to 4.4.4 on FreeBSD.
> >
> > We got the error from receivers who previously did not have a problem 
> > with - and in spite of the error, they receive the fax OK, but then 
> > Hylafax has another go at sending it!
> >
> > We're using a Diamond SupraExpress, so it's not specific to USR, and 
> > we tried both Class 1 and 1.0.
> >
> > I ended up downgrading again back to 4.3.4, and the problem went away.
>
> This is very interesting.  In order to accurately resolve the problem I 
> need you to first "upgrade" to HylaFAX+ 5.2.1 
> (http://hylafax.sourceforge.net) and then I need you to follow the same 
> diagnostic steps that I outline here:
>
> http://article.gmane.org/gmane.comp.telephony.fax.hylafax.user/26090
>
> Yes, in this case the sender was getting a DCN signal instead of no 
> response, but the diagnostic tests need to be the same.  Please 
> *carefully* go through that procedure step by step and let me know the 
> results at each phase.
>
> Thanks,
>
> Lee.

Hi Lee,

Thanks for the response.  Unfortunately testing on these receivers will 
prove to be an issue as they are suppliers to the company I am doing 
this for and unresponsive to us asking them to help with these tests.

I will, however install Hylafax+ when I get some time and see if the 
error reoccurs with this version.  I'll try to get some tests in on the 
sly as well ;-)

Regards
Daren


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